WILLIAM H. MURPHY, MBA

**** ********** *****, *******, ** 30101 678-***-**** ac3fjc@r.postjobfree.com

VICE PRESIDENT OF OPERATIONS

Dynamic, versatile executive with 20+ years of experience in all aspects of operations and proven track record of consistently driving growth aligned with global business strategy. Exceptional financial and credit management skills with experience in acquisitions & divestitures. Proven ability to drive marketing strategy, manage and mentor talent, deliver sales growth, form strategic partnerships, and successfully implement and oversee strategic operations plans. Outstanding strategist distinguished for negotiation skills and development of cost-saving initiatives with excellent leadership and conflict resolution abilities. Expert at implementing processes that improve efficiency. Accomplished in all areas of operations management with keen ability to identify, build, and maintain successful business relationships

AREAS OF EXPERTISE

Strategic & Tactical Planning ● Global Operations Plans ● Business Development ● Financial Forecasting

International Business Relations ● Sales & Marketing Administration ● Budget Analysis ● Profit & Loss

Team Leadership ● Software Implementation ● Logistic & Cost Optimization ● Competitive Analysis

PROFESSIONAL EXPERIENCE

HEIDELBERG USA, INC., Kennesaw, GA 1994-Present

Vice President of Operations - Equipment for North America, 2010 – Present

Working for an industry leading German multi-national engineering company. Develops and implements global operations plan and budget to support supply chain metrics in accordance with overall business development and growth objectives of the company. Responsible for $500 million annual budget for equipment and inventory. Member of Sales Forecasting Team to review and analyze activities, costs, operations and forecasted data. Instrumental in creating processes that ensure commitment to “world class customer service” while meeting annual profitability goals.

Directs operations for Lead Market (USA, Canada and Mexico), ensuring highest level of efficiency and productivity to meet customer service and quality assurance standards

Oversees contract with United States Government, including bids, tender and request for quotation and proposals

Manages a team of 38 operations staff including hiring, coaching, accountability, goal-setting, operational forecasting, team building and conflict resolution using Human Quality Management (HQM) strategy; leads ISO 9000 Quality Management certification process for qualified employees

Identified opportunities to increase cost optimization and sales incentives while overseeing profit & loss metrics, annual budget and best practices

Consults on sales, marketing and advertising plans; strategic sales changes resulted in improvement of overall sales administration, billing, and collections cycle while maximizing cash flow

Providing board level reporting and forecasting of the business based on product sales, order backlog and inventory. Participating in discussions on board level on a monthly basis with regards to current economic situations. Working closely with finance / controlling to ensure both product and financial forecasts are accurate. Providing data to our parent company in Germany, discussing factory capacity issues and ability to meet short term and long-term requirements.

Managing current inventory and publishing to the sales force product availability. Identifying obsolete items and arranging disposal through internal re-use, second hand dealers and physical scrapping. Managing second-hand stock and finance repossessions in order to liquidate assets as economically as possible. Making financial provisions based on condition, age, obsolescence and use. These provisions were fully auditable and recorded.

Murphy, Page 2

Overseeing the production of high quality final customer invoices for the regional sales offices. Using a dynamic invoicing system to produce consistent quality documents for large capital purchases direct to both customers and to finance houses. Ensuring invoiced amounts passed to AR ledger for collection as soon as installation and sign-off by the customers was obtained.

Key Accomplishments:

Managed Revenue Recognition Project for North America market and developed all compensation plans used by account managers and specialists

Oversaw implementation of SAP upgrade, including planning and documentation development

Reduced and Days Sales Outstanding and inventory by 60%, leveraging reinvestment opportunities

Achieved $10 million in savings through consolidation of equipment and accessory purchasing

Secured long-range strategy for sourcing and supply chain management through partnership with Net Working Capital Project

Achieved 80% increase in efficiency through implementation of digital document storage process

Previously-held positions with Heidelberg USA, Inc.:

Director of Operations, 2004 – 2010

Director of Sales Administration, 1998 – 2004

Regional Operations Manager, 1994 – 1998

EDUCATION

Kennesaw State University, Master of Business Administration

Monmouth College, Bachelor of Science, Management

AFFILIATIONS

National Association of Printers and Lithographers (NAPL), Member

Contact this candidate