Curriculum Vitae – Aldo Etienne

P O Box ****, Fourways 2055 South Africa

Telephone (cellular) local +277********

Email: - ac3fis@r.postjobfree.com

Career objective

I would like to change my career path. I am seeking a secure and stimulating position in an arena where my skills and expertise can be fully utilised. The position should provide opportunities for personal growth and development and offer scope for promotion within its ranks.

Summary

I am an MBA student at Milpark Business School and a Provisional Member at the British Institute of Professional Manager. At present, I am employed in the capacity of Managing Director with Drumtix Food and Investments a major fast food chain with international standards operational in various locations in Abuja Nigeria. My responsibilities are the company's day-to-day operating activities, including revenue and sales growth; expense, cost and margin control; and monthly, quarterly and annual financial goal management.

I am a highly motivated self-starter with a broad spectrum of general management experience and with a well-developed interpersonal skills and abilities. A dynamic person who relates well to a wide spectrum of personalities at all levels.

Personal Details

Surname

Etienne

First Names

Aldo

Gender

Male

Identity Number

631***-****** 9

Date of Birth

06 December 1963

Nationality

South African

Languages

< English

< French

< Portuguese

Marital Status

Divorced

Dependants

Three

Criminal Offences

None

Health

Excellent

Sports, Hobbies & Interests

< Tennis

< Reading motivational books

< Travelling

< Cooking

< Water sport

Educational Qualifications

Matriculation (“O” Levels) 1979-1985

Foundation College

Subjects passed

< English < Science

< Economics < Geography

< Accounts < History

< Commerce < Mathematics

< Art & Craft

Other Courses

Wade World Trade: Import / Export 1996

Subjects passed

< Letters of Credit

< Documentation for Import / Export & Customs

<How to obtain sole agency rights

< Negotiations

< Agency fees

< Market research

< Product sourcing

C.M.S.I ( Certificate Member of Salesmanship Institute) 1984

Subjects passed

< Salesmanship

< Business English

< Bookkeeping

Awards

< Best Financial performance Nando’s 2001

< Best Fast Food brand Drumstix 2008

< Best Area Manager GFC 2006

Tertiary Education

MBA student Milpark Business School

Strategic General Management

Student 16388

1st year completed, 2nd year to be completed

Employment Experience

2013 (June –present) Drumstix Foods and Investments/Hot Food Holdings

Main job Functions Managing Director

2011-2013 (1st April-June) Self Employed

Main Job Functions

Consultancy works- independent Fast Foods

New Projects

New start up: To set new fast food concepts from scratch complete turnkey projects –Angola and DRC

Turnaround Strategy: Analysis business health, renegotiate terms with suppliers, financial institutions, retraining of staff, improve existing operating systems, stock controls, ordering.

Reason for leaving seeking secure employment

2010-2011(1st Feb-30th Mar) Ocean Basket Head Office

Main Job Functions

Franchise consultant Ocean Basket Head Office

Project Co-ordination

Client needs analysis: A process that requires continual attention from beginning through to implementation.

Planning: This begins when receiving the tasking. All relevant information is subjected to change, which makes it a very interesting but challenging task. Executing task and time management is crucial.

Supplier liaison: communication is established on national and international level, to liaise with suppliers, to satisfy the demands of the clients.

Head Office

Daily communication via e-mail to Head Office

Computer generated Inspection Reports while visiting stores.

Training and Mentoring

Training staff and mentoring franchisees in-store.

Purpose of mentoring is to share values, vision, and mission to the franchisees.

Motivating staff and franchisees to maintain standard of Operations

Preparations of local marketing plan for franchisees.

Achieving and sustaining excellence.

Introduction and presentation of new menu items

Conduct Quality Control inspections.

Marketing of stores to prospective franchisees; opening of new stores.

Implementing of price changes

Consultation with franchisees to ensure that Monthly / Annual budgets are on target, Gross Profits maintained, all equipment maintained and serviced as per manufactures specifications.

Hygiene Auditing and Sanitization standards as set by Head Office

Daily follow up visits with franchisees to discuss problem areas and provide solutions to correct problems in order to maintain operational standard set by Head Office, in accordance with franchise agreement.

Finance Control

Preparation of Financial Reports

Reason for leaving needed flexi time-family commitments

2007 – 2009(1st Nov-31st Dec)

Drumstix Food and Investments

Main Job Functions

Chief Operating Officer(COO)-Drumstix Food and Investments

I hold the position of Chief Operation Officer and continue to play an important role in transferring my skills and experience in the organisation. My focus is to develop, design, operation and improvement of the systems that create and deliver the firm’s products/services. I have acquired experience in the following areas:

Operations Management Planning Criteria

Lead by developing and cascading the organisations strategy/mission statement to all staff

Control by creating and maintaining a positive flow of work by utilizing what resources and facilities are available

Organize resources such as facilities and employees so as to ensure effective production of goods and services

Plan by prioritizing customer, employee and organizational requirements

Maintaining and monitoring staffing, levels, Knowledge-Skill-Attitude (KSA), expectations and motivation to fulfil organizational requirements

Performance Measures for the measurement of performance and consideration of efficiency versus effectiveness

Responsibilities

Direct company operations to meet budget and other financial goals.

Direct short-term and long-range planning and budget development to support strategic business goal

Establish the performance goals, allocate resources, and assess policies for senior management.

Demonstrate successful execution of business strategies for company products and services.

Direct and participate in acquisition and growth activities to support overall business objectives and plans

Participate in capital market development, including participation in road shows, bank meetings, analyst meetings and more

Develop, establish and direct execution of operating policies to support overall company policies and objectives

Finance Control

Preparation of Financial Reports

Reason for leaving

Personal reasons(details on request)

2003 – 2007(1st April-30th Oct)

Golden Fried Chicken Head Office(Chicken Licken)

Area Manager – JNB East and South; Maseru; East and Western Cape regions

(35 Stores)

Main Job Functions

Area Manager-GFC(Chicken Licken Head Office)

Project Co-ordination

Client needs analysis: A process that requires continual attention from beginning through to implementation.

Planning: This begins when receiving the tasking. All relevant information is subjected to change, which makes it a very interesting but challenging task Executing task and time management is crucial

Supplier liaison: communication is established on national and international level, to liaise with suppliers, to satisfy the demands of the clients.

Head Office

Daily communication via e-mail to Head Office

Computer generated Inspection Reports while visiting stores

Training and Mentoring

Training staff and mentoring franchisees in-store.

Purpose of mentoring is to share values, vision, and mission to the franchisees.

Motivating staff and franchisees to maintain standard of Operations

Preparations of local marketing plan for franchisees.

Achieving and sustaining excellence.

Introduction and presentation of new menu items

Conduct Quality Control inspections.

Marketing of stores to prospective franchisees; opening of new stores.

Implementing of price changes

Programming of Electronic Cash Register via laptop / Electronic cards for menu changes, upgrade and to correct malfunction of system

Consultation with franchisees to ensure that Monthly / Annual budgets are on target, Gross Profits maintained, all equipment maintained and serviced as per manufactures specifications.

Hygiene Auditing and Sanitization standards as set by Head Office

Daily follow up visits with franchisees to discuss problem areas and provide solutions to correct problems in order to maintain operational standard set by Head Office, in accordance with franchise agreement

Finance Control

Preparation of Financial Report

Reason for leaving

to gain experience in African markets

1995 – 2003(2nd July-30th March)

Nando’s South Africa

Branch Manager – Nando’s Cresta

(Joined the above branch that is franchised)

Main Job Functions

Store Manager- Nando’s

Day to day store management

Ordering: Stock planning and ordering from Head Office

Production planning: This begins first thing in the morning to ensure product availability throughout the day.

Staff planning: prepare weekly staff rotation shift and planning

Training and Mentoring

Training staff and mentoring in-store.

Purpose of mentoring is to share values, vision, and mission to staff.

Motivating staff to maintain standard of Operations

Preparations of local marketing plan

Achieving and sustaining excellence.

Stock Control

Preparation of daily stocks report variances

Reason for leaving

self-betterment

1989 – 1995(1st Jan-30th June)

Jimmy’s Supermarket(Umtata)

Main Job Functions

Supermarket General Manager

Day to day store management

Ordering: Stock planning and ordering from Head Office

Production planning: This begins first thing in the morning to ensure product availability throughout the day.

Staff planning: prepare weekly staff rotation shift and planning

Training and Mentoring

Training staff and mentoring in-store.

Purpose of mentoring is to share values, vision, and mission to staff.

Motivating staff to maintain standard of Operations

Preparations of local marketing plan

Achieving and sustaining excellence.

Stock Control

Preparation of daily stocks report variances

Reason for leaving to gain skills in Franchising

Special Skills

< Self-starter – Acceptance of responsibility and accountability

for outcomes and results understanding the power of image

and the importance of personal impact

< Initiative – Self-initiated efforts to reach goals doing more

than is expected, without prompting from others in order to

achieve goals, commitment, dedication and energy

< Autonomy and Independence – I am an enthusiastic

individual, a team player with incredible stamina and

exceptional patience

< Disciplined and Structured – I strive to behave in harmony

with the company’s vision, values and policy, being

trustworthy and honouring confidentiality

< Well – developed interpersonal skills and abilities – I am a

dynamic person who relates well to a wide spectrum of

Personalities at all levels Assertion skills and conversation

Skills in networking situations

Contactable References

1 Mr M Nichas 011-*******(OBasket)

2 Mr Dave Dos Santos +260*********(Drumstix)

3 Mrs Chantal Sombonos 083*******(GFC)

4 Mr V Feldman 071*******(Nando’s) . 5 Mr W Levendale+268*******(Jimmy)

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