Jacqueline Morcos Youssef.

***, ** ***** **., **********, Cairo, Egypt.

Mobile: +2-012*-*******

+2-010*-*******

Email: ac3fga@r.postjobfree.com

PERSONAL DATA:

Date of Birth : 24 September 1986.

Place of Birth : Cairo.

Nationality : Egyptian.

Marital Status : Single.

OBJECTIVE:

Seeking a career opportunity in which my academic background, communicating, & interpersonal skills may be used

& developed. Acquiring new skills and experiences and achieving a good position. Innovating and creating new ideas which helps in the easy flowing of the business processes. EDUCATION:

- Top Talents for Consultation and HR Services, 18th July 2016 till 22nd October 2016 HR Generalist Certificate Accredited from HRCI

- Faculty of Arts, Ain Shams University, graduated in 2008. Department: Arts and Cultures of English Language.

- High School, Saint Clare's College, Cairo, Egypt, June 2004 Science Section, 92 %.

EXPERIENCE:

SIRAJ Lighting, Cairo, Egypt, July 2017 – Present. Job Title: Chairman/Managing Director Office Manager / Operations & Quality Assurance Executive Job Description: Management & Coordination of Operations all over the Organization. The job includes:

Managing the Chairman's office, coordination between departments, sending the daily business report to the C/MD, handling operations, provide organizational and logistical support for the C/MD to assist him in the successful accomplishment of his various responsibilities for the organization, perform all necessary actions to arrange and organize meetings, speaking engagements, conferences, anticipate, plan and perform duties to ensure the professional, efficient and effective fulfillment of the C/MD’s objectives, control and manage outgoing paper flow such as reviewing, organizing, distributing, registering or sending all correspondence from the C/MD’s office, draft, write and/or type internal memorandums or staff notices, as directed by the C/MD, take direction from the C/MD by shorthand and transcribing into final form, draft, write, and/or type reports and prepare in presentation form, as requested by the C/MD, take minutes of meetings as requested, deal with telephone calls for the C/MD, follow up & monitor closely the HR department & HR pop ups. Design and implement office policies. Supervise office staff & coaching. Act as a gatekeeper to maximize time and direct incoming communications appropriately. Control all incoming correspondence. Data management. Diary management. Coordinating travel itineraries. Liaise with other agencies, organizations and groups. Providing support for meetings and personal large-scale events. Customer Satisfaction. Project Management. Work Flow Process Development. Business Development. Office, Facilities & Assets Management. Administration & Fleet Management. A focal point to the Organization.

Ghabbour Auto, Cairo, Egypt, March 2016 – March 2017. Job Title: Chief Administration, Real Estate & Projects officer – Office Manager. Job Description: Assisting the CAREPO in his daily missions. Managing and supervising the department and its daily incidents. Coordinating between the 3 sub-divisions.

The job includes:

Secure proper logistics for International & Local Meetings or Conferences, Flight booking meetings, etc., deal with day-to-day Administrative Operations (PR issuance, Payment Orders, Expenses Settlement, etc consolidate & follow up on of Monthly reports, update & archive the departments’ folders, training records & other related documents, track the distribution & subsequent retrieval of essential documents, including but not limited to contracts, keep databases up-to-date: e.g. Real Estate Portfolio, deal with troubleshooting requests, handle the Ball Room events and agenda, follow up on amendments and contracts, handle Phone calls & faxes; international & domestic, deal with clients’ questions & explaining the nature of the company's field, schedule the clients' meetings and conference room bookings, write official letters and correspondences to the Ministry of Industry, supervise every incident related to any of the departments’ working crew, receiving important guests and clients as a representative for the CAREPO, handle meetings, flights & hotel reservations for the CAREPO, the guests & the department’s crew, typing, copying, scanning & translating documents from English to Arabic and vice versa, monitor kitchen and stationary supplies, maintain work flow process between the sub-divisions, perform the on-boarding of new hires, Labor Service Tracker and Oracle Production Service

(Oracle Systems) Super User & trainer for the Teams, monitor & manage the distribution of all teams on their cost centers & budgets, monitor the cost distribution percentages of cost centers in the expense vouchers according to the financial rules, maintain the CAREPO’s calendar and scheduling meetings, coordinate between different reports in the department. Novartis Pharma S.A.E., Cairo, Egypt, December 2012 – March 2016. Job Title: Medical & Market Access Departments Administrator & assistant to the departments’ directors. Job Description: Assisting the Chief Scientific Officer & Vice President in their daily missions. Managing and supervising the departments and their daily incidents. Coordinating between the sub-divisions.

The job includes:

Secure proper logistics for International & Local Meetings or Conferences, Flight booking, Advisory Boards meetings, etc., deal with day-to-day Administrative Operations (PR issuance, Payment Orders, Expenses Settlement, etc.), consolidate & follow up on of Monthly reports & Quarterly Score Cards, update & archive Medical & Market Access Central folders, training records & Speakers’ lists, track the distribution & subsequent retrieval of essential documents, including but not limited to contracts, keep databases up-to-date: e.g. Medical Share Point, retain records for the required period (whenever there is legal Obligation), deal with drug research requests, champion for IGM & CMS programs (Medical & Market Access), report all adverse events or quality defects with Novartis marketed product within 24 hours of becoming aware of the event to the responsible person, follow up on amendments and contracts, handle Phone calls & faxes; international & domestic, deal with clients’ questions & explaining the nature of the company's field, schedule the clients' meetings and conference room bookings, write official letters and correspondences to the MOH, supervise every incident related to any of the departments’ working crew, receiving important guests and clients as a representative for the CSO & the Vice President, handle meetings, flights & hotel reservations for the CSO & the Vice President, the guests & both departments’ crew, typing, copying, scanning & translating documents from English to Arabic and vice versa, monitor kitchen and stationary supplies, maintain work flow process between departments, perform the on-boarding of new hires, E-shop, AMAC CMS

(SAP Systems) & IGM Super User & trainer for Medical & Market Access Teams, monitor & manage the distribution of both teams on their cost centers & budgets & also Create I.O. on different cost centers for brand budget monitor. Impact BBDO Advertising Agency, Cairo, Egypt, February 2010 – May 2012. Job Title: Administration Manager Assistant & Front Office. Job Description: Managing and supervising the front office and all the daily incidents. The job includes:

Handling the reception jobs; receiving guests and clients as a front office, managing the Attendees daily log system, handling Phone calls; international & domestic, handling faxes; incoming & outgoing, dealing with clients' questions & explaining the nature of the agency's field, scheduling the clients' meetings and conference room bookings, writing TV and radio ads. and scripts, translating any documents that need translation from English to Arabic and vice versa, supervising every incident related to any of the company's working crew, receiving important guests and clients as a representative for the office, handling flights & hotel reservations for the guests & the company crew, typing, copying and scanning documents, monitoring kitchen and stationary supplies

& also maintaining and supervising office cleanliness. AMA Leo Burnett Advertising Agency, Cairo, Egypt, January 2009 – November 2009. Job Title: Administration Manager Assistant & Front Office. Job Description: Managing and supervising all the daily incidents. The job includes:

Handling the reception jobs; receiving guests and clients as a front office, managing the Attendees daily log system, handling Phone calls; international & domestic, handling faxes; incoming & outgoing, dealing with clients' questions & explaining the nature of the agency's field, scheduling the clients' meetings and conference room bookings, writing TV and radio ads. and scripts & also receiving bills & following them up with the company accountant. Etdco. Mercedes - Benz El - Sharkawy Group, Cairo, Egypt, January 2008 - June 2008 Job Title: Company owner's office manager and Customer Care Responsible Job Description: Performing Customer Care service and handling the owner's office. The job includes:

Performing Customers' follow up calls & handling Customers complains, handling car jobs & data entry, managing the owner's office, scheduling the clients' meetings & also receiving bills & following them up with the company accountant. A-part Bosch Training Academy, Cairo, Egypt, January 2007 - December 2007. Job Title: Financial & Academy Administrator

Job Description: Responsible for all the financial, administrative and customer service work. The job includes:

Financial and company petty cash responsible, creating a monthly report for the company expenses, receiving bills & following them up with the company accountant, administration of scheduled and ongoing courses, handling HR affairs, handling Customer Care Service, monitoring kitchen and stationary supplies. SKILLS:

Language, Communication, Computer & Other Skills:

- [Arabic] Excellent as a native Language.

- [English] Fluent Written & Spoken.

- [French] Good command in French language.

- Good command in office 2000/XP/2007/2016 also Windows 9X/ME/2000/XP Client/8/10 & Internet Usage.

- Interacted in a professional manner on a daily basis with clients in A-part Training Academy.

- Other skills: Ability to solve problems and communicate with clients, high creativity skills, energetic, quick learner, the ability of overcoming work problems.

Trainings:

- Power Point, Word & Excel 2016, Typing, Internet.

- Time Management

- Critical Thinking

- Speech Processing, Writing & Language Development, Linguistics & Practical Grammar etc.

- HR Generalist Certificate Accredited from HRCI which includes the following workshops:

HR Strategic Planning

Manpower Planning

Strategies for Recruitment & Selection

Training & Development

Performance Management

Career Path & Succession Planning

Compensation & Benefits:

- Salary Structure

- Benefits / References & Trends in Employee Recognition and Motivation

Driving Business Results with Talent Management

HR Policies and Procedures

Employee Relations & Regulations

Additional Workshop

Basic Finance for HR Professional

HR Generalist Certificate Final Graduation Project: Creating & Implementing an Integrated HR System:

Final Project (dissertation): December 26th, 2016

Grade: Excellent

Personal Strengths:

Analytical ability and intellectual capacity, competitive and co-operative, hardworking and eager to earn and understand the complexity of business requirements in a distributed environment and can work under pressure. Fields:

Administration in Telecommunication, Tourism, Pharmaceutical or Petroleum organizations, Public Relations, Customer Services, Human Resources, Media to gain experience and new various skills within the working group. Hobbies:

- Reading. - Drawing - Swimming - Music. - Computers References Furnished Upon Request

Contact this candidate