MIKE E. SAADE

** ******** ** ● Manalapan, NJ ****6 ● 732-***-**** ● ac3fei@r.postjobfree.com

A distinguished IT Professional with expertise in a diverse range of technologies within multiple industry settings. Demonstrated success managing and re-organizing networks for multinational companies.

SKILLS

Network: TCP/IP, Active Directory, WI-FI, WSUS, GPO, IIS, Terminal Services, UDP, NetBIOS, WSUS, Telnet, FTP, TFTP, DHCP, DNS, NAT, SMTP, SNMP, POP3, IMAP4.

Hardware: Dell Servers, HP, and IBM computers and laptops, Routers, Switches, Hubs (Cisco, NetGear, 3Com), Cabling, WatchGuard Firewalls, Tape backup units, Raid, VPN Concentration, Wireless Access Points, VOIP, Exabyte Backup Units, Synology Nases,

Software/OS: Windows 95/98/2000/XP/Vista/Win7, Windows Server 2003/2008, SBS, AS/400, Exchange 2003, Exchange 2007, MS Office 2003/2007, MS Visio, Sharepoint 2013,VERITAS Backup Exec, VMware, Virtual PC, QuickBooks Pro, Coats, Symantec various utilities, WhatsUpGold, Desktop imaging/Virtualization, RealVnc, TightVnc, UltraVnc, PC Anywhere, Netmeeting, Logmein, Bomgar, AutoCAD 2007, GTX Raster 10.1, Vsphere5.5, Vcenter Server, VEEAM.

CERTIFICATIONS

MCP – Microsoft Certified Professional

MCSA – Microsoft Certified Systems Administrator

MCTS – Microsoft Certified Technology Specialist

Microsoft Exchange 2007

MCSE-- Microsoft Certified Systems Engineer

(Server Security)

CCNA – (Cisco Certified Network Associate)

VCP5-DCV – (VMware Certified Professional 5) – Data Center Virtualization

PROFESSIONAL EXPERIENCE

Unit Computing Manager, Rutgers University, New Brunswick, NJ October 2011 – Present

Planning and Managing the IT Operations for:

- Center for Global Advancement and International Affairs

- Center for Study Abroad

- Center for International Faculty and Student Services

- RBHS Global Services (Newark)

- RBHS New Brunswick

- Rutgers China Office

Support of Windows, Linux, and Apple based architectures.

Provide services to employees in different computing needs, design, implementation, and maintenance of OGIA Servers, Desktops, Laptops, Printers, and Web Services.

Deployed a Vsphere5.5 High Availability environment for GAIA Centers Servers.

Built a new network infrastructure for the main office including ordering servers, firewalls, desktops, laptops, copiers, and setting up the network from ground up.

Working in VMware Virtualization in an effort to consolidate and reduce capital expense.

Setting up backup and disaster recovery plans using Symantec System Recovery, VMware, and VEEAM.

Managing and maintaining a number of websites on Linux, and Windows platform using MS SQL Server, Adobe Cold Fusion, IIS, Apache, PHP, and MySql.

Patching and updating systems using WSUS and Dell Kace K1000.

Deployed Microsoft SharePoint 2013 for interdepartmental collaboration.

IT Manager, Slate Professional, Freehold, NJ January 2010 – October 2011

Responsible for managing all IT operations in the East Coast and West Coast Offices.

Re-organized active directory and deployed new DHCP and DNS servers.

Administered local and network printers. Print Servers, Domain controller, Phones / PBX /Audio/Video equipments. Managed DHCP, WINS, DNS, and VPN.

Provide Help Desk/Technical Support to end users (phone and onsite support) using Logmein, and UltraVnc with a focus on increasing functionality, reducing down time, and directly impacting the bottom line.

Troubleshoot desktops, laptops, and printers related issues.

Test and repair hardware and software problems.

Implemented new security measures throughout the network with hardware firewalls and group policies.

Completed Internet service installations, including DSL, VOIP phone, and Routers

Installed and managed the transition to COATSSQL, a fully integrated CRM, payroll and complete accounting software.

Implemented new backup procedures through the use of Symantec Backup, ShadowProtect, and online backup for Disaster Recovery.

Currently in the process of migrating from Exchange 2003 to Exchange 2010 with Blackberry Enterprise Server.

IT Manager, AccountAbilities, New York, NY. December 2008 – January 2010

Reorganized the network into a more efficient environment throughout AccountAbilities’ 14 branches; a $60 million national publicly traded staffing firm.

Provided outstanding Help Desk Support, for almost 100 users nationwide, through the use of Symantec PCAnywhere and Logmein Central.

Negotiated deals and maintained good relationship with old and new vendors.

Managed all IT operations and maintained the network infrastructure.

Deployed Windows Server 2008 and ReadyNas Backup Devices with active directory integration.

Administered the AS/400 IBM Server and its daily backups in addition to deploying new tax tables every quarter.

Reduced risk of company data exposure by creating company-wide information security initiative.

Implemented simple but effective change management and diagnostic methodologies to enhance systems reliability and to meet SOX (Sarbanes-Oxley) requirements.

Developed a Disaster Recovery Plan with a 24 hours downtime for all main operations and two hours down time for the entire email system.

Reduced the IT operating cost by 60K / year by implementing new procedures and re-negotiating old contracts.

Network Administrator, Altran Solutions Inc, Cranbury, NJ. February 2007 – November 2008

Maintained the network infrastructure, backup operations, and remote support for all Altran Solutions branches throughout the United States.

Performed software installs and upgrades for applications, monitored systems performance to ensure functionality, and provided client support involving multiple vendors. Problem resolution till endpoint.

Systems and Network Administration included server 2003/2008 maintenance and administration, user account administration, testing and applying OS and application updates.

Firewall maintenance and administration, security policy administration.

Testing and documenting configuration, infrastructure maintenance and administration, performing regular testing of hardware and software, and monitoring of systems logs such as antivirus definitions/scans, server errors, firewall changes, and windows updates.

Server, RAID, Router, Switch installation, Watchguard/VPN, Network and local printer installation and maintenance.

Microsoft Server and Exchange (2007) administration; created, maintained, and reset network and email accounts. Also worked with DNS, DHCP, WINS, AD, and GPO.

Troubleshooted complex connectivity issues and traveled to remote offices.

Created Pre-SysPrep and Post-SysPrep Images and rolled out new hire desktops and laptops.

Director of Marketing, AIM, Achrafieh, Lebanon. April 2005 – March 2006

Developed relationships with clients and vendors. Directed designers, salesmen, writers, and freelancers.

Researched, wrote and edited sales, marketing and educational materials for print and Internet.

Managed and developed partnership, promotional, and marketing programs that built a high level of sales and traffic.

Sales and Marketing Coordinator, GTA, Media City, Dubai, UAE. April 2004 – February 2005

Coordinated all Sales & Marketing activities and confirmation of all hotel reservations in the Middle East. This job requires strong communication skills and accurate IT know-how.

Account Executive, Trolley Express, Achrafieh, Lebanon. March 1998 - December 2003

Managed the marketing for all mailing activities and distribution of mail/flyers to 10,000 households located in geographical greater Beirut.

EDUCATION

Bachelor of Business Administration in Marketing

Notre Dame University, Lebanon (2002)

Technical High School Diploma in Computer Science

Saint Joseph School, Lebanon (1998)

(First in Class)

LANGUAGES

Fluent in English, Arabic, and French

REFERENCES

Provided upon request.

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