JOEL R. VALENCIA

Pembroke Pines, FL ***** 954-***-**** ac3fc5@r.postjobfree.com

PROFILE

Highly successful, dynamic Administrative Support Professional and Office Assistant with broad experience in corporate, legal and medical settings. Recognized for exceptional work ethic and commitment to excellence. A successful, polished individual with a professional appearance and demeanor who is flexible, detail-oriented and works well in fast-paced environments. Highly resourceful individual who consistently goes above and beyond performance expectations. Proven record of taking on new challenges and consistently meeting or exceeding objectives. Bilingual: Fluent in English & Spanish. PROFESSIONAL EXPERIENCE

AKERMAN LLP FORT LAUDERDALE, FL 2006 - PRESENT

Office Services/Mailroom Assistant

Distribute incoming mail and sort outgoing mail accordingly. Assist in the records department as needed.

Call for and log in all incoming couriers. Print out FedEx Labels for our outgoing packages.

Keep all supplies in order and kitchen stocked.

Perform general office duties including copying, binding, velo binding or three-hole projects.

Ensure all conference rooms are in ready condition for meetings, lunches and/or special events.

Consistently exceed demands, expectations and deadlines through exceptional work ethic and commitment to excellence. THE LAW OFFICES OF STEVEN M. ZIEGLER, P.A. HOLLYWOOD, FL 2002 - 2006

Law Office Assistant/Mailroom Coordinator

Prepared completed cases for archiving and storage including creating labels and entering all data for those cases.

Kept inventory of all mailroom supplies and placed orders when needed.

Made copies of materials to be mailed and prepared packages for sending including regular mail and FedEx.

Maintained all office equipment and ensured an adequate stock of support supplies.

Served as liaison with other areas of the organization to provide a seamless service experience. COUTTS USA INTERNATIONAL MIAMI, FL 2000 - 2002

Mailroom Coordinator

Handled all outgoing and incoming mail and FedEx and also kept track of all supplies.

Microfilmed all deposits and wires made daily.

Recognized for quality work, attention to detail and follow-up. Highly regarded among management and co-workers. ONYX INSURANCE GROUP N. MIAMI, FL 1999 - 2000

Claims Appraisal Clerk

Set up appointments for appraisals on vehicles that had been damaged.

Entered data into system of all calls received and made and documented action taken.

Quickly and effectively resolved customer challenges and implemented complete problem resolution. DR. SHAH (OPHTHALMOLOGIST) EDISON, NJ 1989 - 1999

Office Assistant/Billing Office Clerk

Responsible for setting patient appointments, as well as creating new files and charts.

Took initial photographs of patient’s eyes for the doctor to review.

Transferred to Medical Billing accountable for entering payments into the system and printing invoices to be sent for collection.

Called insurance companies to claim/settle payments on past due procedures that had not been paid. EDUCATION AND TRAINING

Business Management, Berkeley College, Woodbridge, NJ (1997-1999) High School, Rahway High School, Rahway, NJ (1993-1997) Marine Court Junior Reserve Officer Training Corp., Rahway, NJ (1994-1997) COMPUTER SKILLS

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Publisher)

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