Sivaraman.S .

ac3f7f@r.postjobfree.com

mailto:ac3f7f@r.postjobfree.com

**/*, ***** ******, ****** nagar

Villivakkam, chennai – 600049

Tamil Nadu, INDIA.

Mobile +91-984*******

Vision

To pursue a career in developing and delivering quality processes that demands a high level of energy and expertise, this satisfies my passion for quality and quest for learning.

Career Summary

MBB ASQ certified Six Sigma Black Belt Trainer/Consultant & Big Data Analyst with 20 years experience in IT/ITES and Automobile industry

MBB Role

ASQ certified Lean Six Sigma Black Belt

Big Data Analytics

Lean and TPS (Lean Enterprise Inc.)

Advanced Analytics (NITIE, Mumbai)

Advanced statistics (ISI, Bangalore)

Six Thinking hats, Innovation and Out of box thinking (De Bono’s Institute)

TQM (JUSE - Prof.Tsuda san and Prof.Washio san )

Statistical Process Control (ISI, Chennai)

Experience in certifications for.

COPC Release 4.1. ISO 14001, ISO 9000

Work Experience

Company

Period

Designation

1

BRIZZOFT

Six Sigma, Lean, continuous improvement consulting

2014 - current

Sr.Consultant

FREELANCER

2

Accenture Services Pvt Limited

Accenture is a global management consulting, technology services and outsourcing company, with approximately 266,000 people serving clients in more than 120 countries.

2012 –2014

General Manager

Quality

3

STERIA India Limited ( Earlier Xansa Technologies)

Steria India is a leading provider of IT-driven business services in sectors F&A, Utilities, Banking and Telecom & Media

2010 -2012

General Manager MBB – Business Excellence

4

Elsevier Publishing Services Limited

part of Reed Elsevier PLC, world-leading publisher- Estd 1909..

2010

Regional Master Black Belt (MBB– APAC)

5

Firstsource Solutions limited (Earlier ICICI one source) Chennai

BPO Industry with US $332.4 million Rev for FY 2008 delivering to BFSI, Telecom and media, Health care with both Voice and Non-voice.

2007 to 2010

Sr. Manager (Relationship Black Belt - P E)

6

Injectoplast Pvt limited (Automotive - Plastics Mfg)

- Ford Q1 certified

2006 - 2007

Manager Quality

7

TVS Sundaram Clayton Limited as Asst Manager Quality

Jul 1996 to Dec 2006 (10 year(s) - 5 month(s)) Six sigma GB mentor, Quality improvement, Heading Car segment QA, FMEA and SPC trainer, problem solving using QC tools, G8D, 7 step and Six sigma, Lean implementation, customer support,

Jul 1996 to Dec 2006 (10 )

Asst Manager Quality

Education

S.No.

Qualification

Institution

Period

Class

1

MBA

I C F A I

Current

2

BE (AMIE)

(Mechanical Engineering)

Institution of Engineers, Calcutta

4 years

First class

3

Diploma in Foundry Technology.

C.M.Kothari Technological institute

4 years

First class with Distinction

Job Profile

ITES/BPO Industry :

Responsible for managing and implementing Quality, MIS and Training in Health care process. Managing a 50+ team in the role. Responsible for building Quality framework in line with Client SWI. Responsible for Strategic innovation, value add and driving Quality initiatives within the business.

Master Black Belt – Regional for Chennai F&A operations in Steria India responsible for Lean Six Sigma Deployment in both IT and BPO.

New Lean six sigma deployment in Elsevier, worked on structure and development for all 17 locations.

Lead a team of 7 Black belts (2 Mgrs and 3 Asst Mgrs) responsible for Six sigma deployment for aligned Telecom, BFSI and Healthcare verticals in Firstsource Solutions.

Developed BB/GB training material and delivered BB/GB training to more than 62 members.

Six sigma BB and GB projects mentoring and achieved 8.2 m$ as savings.

Identification of Quality improvement projects based on CTQ, VOC and bench marking.

Driving Kaizen, Process mapping, Tech solution, Six Thinking hats and Forecasting methods.

Developed Business Process Management System and governance.

Trainer for Six sigma Black Belt, Green Belt and Yellow Belt Program, Lean and Six Thinking Hats.

Supporting operations to achieve operational excellence in productivity, delivery and Quality.

Manufacturing Industry :

Six sigma BB trained from Omnex in 2004.

New program Quality management - developing a new part through APQP process and satisfying customer specific PPAP requirements.

Vendor Quality management – Vendor quality monitoring, supplier audit and PPAP approval.

Visited customers at USA, Germany and UK for Technical review. Visited suppliers at Taiwan and Switzerland for clearance of machines and Dies.

Faculty for SPC, FMEA, GD&T, APQP and ISO9000 : TS 16949.

Business planning (Balanced Scorecard) and Policy deployment (Hoshin –kanri) Core Team.

28 projects in Manufacturing with QNI savings US $750k respectively using DMAIC and DOE.

Trainer :

Major Accomplishments:

oSuccessfully mentored and closed 96 GB projects and 8 BB projects in F&A, Telecom, Healthcare, Banking and Publishing verticals with QNI savings of US $ 1.59 million.

oWon “Best Deployment category” for program supported in the Year 2010 in Internal Annual Six sigma awards out of 52 programs contested.

oWon “Best GB project award” for one of the GB project mentored out of 23 projects contested in the Internal annual six sigma awards.

oOne of the contestants for “Best Black Belt of the Year” for TGSSA 2009.

oMentored Team won “Second runner up” in Process Mapping contest in 2007.

Domain Expertise Acquired

Big Data Analytic

ASQ certified SIX SIGMA Black belt.

DMAIC and DMADV.

Business Process Management system and Metrics identification

Statistical process control (SPC).

COPC and ISO 9000 quality systems.

Failure Modes & Effects Analysis (FMEA).

Design of Experiments (DOE).

Mistake proofing or Poka Yoke.

Lean Techniques.

5S and Kaizen.

Six Thinking hats and Out of box thinking.

Telecom, Banking, Insurance, publishing and Health care Domain.

Advanced Analytics like Simulation, time series analysis, Data warehousing etc.,

Key Computer Skills

Office Tools

MS Excel, Power point, Word, VB and MS access.

Statistical tools

Minitab R 16.

Enterprise Resource planning

SAP, ORACLE

Personal Details

Date of Birth and Age : 14.08.1976, 39 years

Nationality : Indian

Marital status : Married

Languages : English, Tamil, Hindi (Read & Write)

Passport : E7469782 Valid till 27/11/2013

Valid VISA : B1/B2 US visa Valid till 27/09/2015

References upon request,

Place : Chennai. India.

(Sivaraman.S.)

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