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Manager Service

Location:
Williamsport, PA, 17701
Posted:
November 23, 2017

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Resume:

**** ******** ****** ************, ** *****

PHONE: 814-***-**** * E-MAIL: ac3f65@r.postjobfree.com

ROBERT W. OELER, CFBE

CORE COMPETENCIES

*Certified RAMP trainer, Pennsylvania Liquor Control Board

*Certified Food and Beverage Executive, American Hotel and Lodging Educational Institute

*Award of Excellence: Wine Spectator Magazine 1994-1997, 2002-2011

*Creative professional experienced in presenting Food and Wine topics

*Trained in Classical French Cuisine: Les Berceaux Hotel, Les Crayers Hotel, France

*Assisted in three large-volume restaurant openings

*Professional demeanor with a highly visible management style leading by example

*Exemplary fiscal expertise, including the control of operations budget and experience in instituting effective

cost controls that improve profit margins without sacrificing quality

PROFESSIONAL EXPERIENCE

2015 -present Food and Beverage Director

Club House Manager

Lake Naomi Club – Pocono Pines, PA

Responsible for revenue management and COG’s for all club food and beverage services to include club house restaurants and bar, five cafes (club beach, pools, tennis, Timber Trails Club house and Community Center), including off-prem catering, beverage sales, golf operations, entertainment, cleaning and facilities maintenance. Evaluated and guided each Food and Beverage service staff member to develop responsibility, team cooperation and positive environment. Currently turning around the atmosphere of the club with regards to member satisfaction and making it a welcoming place for members to feel at home

2003 -present Responsible Alcohol Management Trainer

Pennsylvania Liquor Control Board – Harrisburg, PA

Responsible for training licensees on the importance of responsible alcohol service and commonwealth liquor laws. Consult in restaurant operations regarding food and beverage sales and service

2001 -2005 Hotel Restaurant Operations Manager/Sommelier, Dining Room Manager

2007 -2011 Nittany Lion Inn, Penn Stater Conference Center – State College, PA

Assist in daily operations of restaurant and banquets, building relationships with guests and hosting a wine school to educate guests on purchasing, storing, and tasting wine and food. Responsible for beverage operations, ordering, inventory, and managing two high-volume restaurant outlets. Oversee staff of 100 while managing labor and scheduling. Responsible for beverage operations in hotel school

with regards to ordering, inventory, and food and wine pairing. Achieved first Wine Spectator award in Lycoming and Centre counties

-continued-

2005 – 2007 Operations Director

Rivers Club, ClubCorp, Pittsburgh, PA

Assure all food and beverage operations, member service, and facility maintenance were coordinated to exceed member expectations while achieving the club’s revenue and profit objectives. Directly responsible for growth in member usage and food and beverage revenues, reduction in member attrition, the maintenance of all quality standards for service, production, cleanliness, safety, employee relations, and staff development

1994 – 1997 Dining Room Manager/Sommelier/ Wine Instructor

Pennsylvania College of Technology, Williamsport, PA

Significant role in opening of new student-run restaurant on campus and achieving

Wine Spectator award. Responsible for maintaining wine list, purchasing, staff training,

customer satisfaction, and P&L. Facilitated wine classes on food and wine pairing and service

1992 – 1994 Pastry Chef/International Liaison

Les Berceaux Hotel/Les Crayers Hotel, Epernay, France

Trained in classical French cuisine, pastry arts, tableside cooking, and formal wine presentation. Responsible for cold side preparation, menu design, and gourmet cheese cart. Acted as a liaison for international guests with regards to food and beverages

1985 – 1990 Bar Manager

Kandelite Inn, Ralston, PA

Renovated and established this family restaurant. Managed bar and staff including ordering,

Inventory, and maintenance. Built many relationships with local clientele

EDUCATION

2004 Higher Diploma Level 2

Wine and Spirits Educational Trust

New York, NY

1991 Associates Degree, Culinary Arts

Philadelphia Restaurant School, Walnut Hill College

Philadelphia, PA



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