Steven A. Douglas

* **** ***** • Ravena, NY ***** • 518-***-**** • ac3f31@r.postjobfree.com

Industrious, driven and expert-level professional with over 10 years of proven Quality Assurance experience in manufacturing and production, paired with an unparalleled motivation to succeed. Demonstrator of strong managerial qualities developed over more than 20 years in the United States Air Force. Capable of maintaining multi-million-dollar materials inventories with precision and attention to detail. Deliverer of sound support across all product development phases. Persistent advocate for process improvements that bolster levels of product quality. Champion of safety requirements. Exemplary leader and mentor.

Key Areas of Expertise

Management & Supervision Quality Assurance Strategic Planning Critical Thinking Problem Solving Time Management

Leadership Communication Production Continuous Improvement Inspections OSHA Safety Standards ISO9001 Needs Analysis Lean Six Sigma 5S ERP/MRP SAP Lotus Notes MS Office CAD (Enovia/Catia) Inventory Management

Professional Experience

KINTZ PLASTICS INC.

QUALITY ASSURANCE MANAGER (2017-PRESENT)

Maintains the company ISO9001:2015 Quality Management System, ensures product meets strict customer requirements

Drives quality plant wide through rigorous quality inspection of product, maintaining strict adherence to inspection methods

Coordinates with production/ engineering to resolve quality issues using root cause/corrective action methodology

Conducts internal audits focused on all aspects of production, identifying negative trends requiring immediate resolution

Tracks KPIs and generates metrics delivered to management, reviews documentation for accuracy and currency

Conducts MRB of defective products, determines final disposition, ensuring reworkable materials are identified

Monitors and performs calibration of precision measurement equipment and assembly verification fixtures

Communicates with customers to resolve quality issues and build intimate customer/supplier relationship

ATLAS COPCO

QUALITY ASSURANCE ENGINEER (2015-2017)

Directly resolve intricate quality issues using root cause analysis, FMEA and 5 Why methods to fuel corrective action

Make certain that crucial internal quality requirements are understood unreservedly by production staff and are well-documented in training peripherals

Liaise with the Supply Quality Engineering to facilitate the flow-down of quality requirements to suppliers; also work with Engineering to review new product quality requirements for feasibility, cost, and risk assessment before starting operations

Audit in a highly detailed manner for quality management system purposes; lead quality data trend review, root cause/corrective action processes and the ongoing monitoring of process improvements

Train Quality and Engineering staff on ISO9001 QMS requirements using SOPs and WI for quality/manufacturing

Lead quality notice and escape reporting via SAP; list detailed defects and assign to staff members for timely resolution

Ensure plant safety in developing a positive, mutually beneficial working partnership with the Plant Safety Manager

DUCOMMUN AERO STRUCTURES

PRODUCTION QUALITY ENGINEER (2011-2015)

Created and use highly-detailed First Article Inspection Technical Data packages featuring validated customer design requirements, GMP and quality guidelines, as well as updated engineering/technical drawings

Assess client purchase orders and contracts to plan production operations

Deliver informative metrics to management, as well as track quality statistics relative to operational functions

Collaborate regularly with production, quality, purchasing and engineering staff to resolve issues as soon as possible; include parts quality concerns, as well as hardware and raw material matters

Drive efficiency by conducting internal and supplier audits of production, documentation, and final product per ISO9001

Lead the Supply Chain Material Review Board; investigate defective material from suppliers, submit corrective action requests and closely watch out for follow-up action

WATERVLIET ARSENAL

MACHINE TOOL WORK QUALITY INSPECTOR (2010-2011)

Skillfully assess artillery mechanisms manufactured for the U.S. Army and its allies utilizing blueprints, drawings, and Army specifications

Reviewed contracts, requisitions, and purchase orders in detail

Completed non-destructive testing to certify defect-free forgings and castings

Cooperated with production and engineering personnel to swiftly tend to manufacture and quality issues, which brought about zero manufacturing delays

Carefully calibrated precision measurement devices to garner accurate results

DYNABIL INDUSTRIES/DUCOMMUN AERO STRUCTURES

QUALITY INSPECTOR/FABRICATION TEAM LEADER (2006-2010)

Evaluated incoming parts for quality and to ensure alignment with customer specifications; confirmed documentation, performed processes and inspected sheet metal and machined metallic parts

Coordinated with Manufacturing Engineers, the Integrated Product Team, and Customer Quality Representatives to resolve manufacturing concerns with precision and attention to detail

Supervised a driven team of 12 in producing sheet metal aerospace parts; led daily safety briefings for all production staff

Frequently monitored equipment capacity and capability to sustain quality levels across all production efforts

Assigned personnel to tasks and materials to support production and align with delivery requirements; assessed work to ensure adherence to customer specifications and immediately rectify quality concerns

Monitored staff adherence to OSHA standards and company policies; included mandating the usage of Personal Protective Equipment (PPE)

Tracked cell production using metrics and graphical data to determine negative quality trends, as well as drive both root cause and corrective actions

TEXAS INSTRUMENTS

PRODUCTION SUPERVISOR (2004-2005)

Directed daily operations of a 12-person staff across all assembly stages for silicon wafers, made to use in the manufacture of microprocessor chips for major electronics producers

Recurrently monitored machine availability and capacity to guarantee continuous product flow always

Developed and dispensed a weekly production schedule that maximized the potential of both manpower and equipment

Made certain that employees were kept occupied always thus ensuring ongoing flow-through of products

Certified product quality using microscopic analysis of silicon chips; identified defective items and removed from processing

Informed employees daily of safety notices, vital company news and production concerns to keep them well-informed; specifically, briefed production staff on quality matters and informed management of any relevant concerns

UNITED STATES AIR FORCE

MUNITIONS SYSTEMS MANAGER/SUPERINTENDANT (1981-2004)

Solid leader; providing sound direction to personnel during warehousing operations of ammunition and components

Sustained inventory database, tracking material movements, quantities, and capacities.

Administered a multimillion dollar inventory, managed shipment, receipt, storage, and issue of components. Fastidiously maintained facilities, vehicles and equipment ensuring smooth, uninterrupted operations and enhanced readiness

Expertly managed personnel during operations supporting peacetime training / wartime combat missions

Provided daily briefings and enforced military explosive/OSHA safety standards, work tasking, teamwork, and discipline

Completed performance reports based on duty performance, adherence to military standards

Education

Technical Training, Military Leadership/Management, Community College of the Air Force (43 Hours)

Training, Six Sigma Green Belt (67 Classroom Hours)

Professional Development

Lean Manufacturing/Continuous Improvement Training (Eight Hours) Internal Auditor Training (18 Hours)

ISO 9001 Quality Management System (QMS) Requirements OSHA Safety requirements ASQ

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