Kiaya Nickens

*** ********* **.

Oxon Hill, Md. *0745

301-***-****

ac3f1y@r.postjobfree.com

PROFILE Summary

Recent Graduate of Spelman College class of 2017. Career paths include but, are not limited to consulting, analyst positions, and human resource positions. During my time at Spelman college I acquired two key skills that are ideal for the career paths listed above which include strong problem solving and analysis skills. Highly experienced in customer service roles such as retail and hospitality, and experienced in sales and marketing. Highly dedicated, enthusiastic, and passionate about gaining experience in consulting/analysis to fully utilize my exceptional problem solving and analysis skills.

EDUCATION - Spelman College - Atlanta, GA - BA - International Studies - Awarded May 2017 - Cumulative GPA- 2.96 - GPA within Major - 3.4

Extracurricular Activities:

Treasurer of the D.C. Metro Area Club 2015-2017 - As the treasurer my major responsibilities included the following: advise members on financial matters, prepare purchase orders, requisition forms, or supply requests coordinate fundraising drive, coordinate solicitations, maintain an inventory of all equipment and its condition before and after rental, represent organization at official functions, take detailed notes during executive board meetings. Mentor of GRL - PWR Organization - 2015-2016

Received training, on how to become an effective leader within the organization of GRL-PWR where the mission is empowering girls within the adolescent years.

Held mentoring groups of 6-7 girls ranging from the ages of 7-13.

Assisted organizing and facilitating various projects associated with the organization to raise funds.

Attended mandatory mentoring sessions 3 times a month. Do Better Mentoring and Service Organization Team Member 2015-2017

Volunteered in community outreach activities within the Atlanta metropolitan area.

Launched new ideas to gain more volunteers with the Atlanta University Center. EXPERIENCE

Student Administrative Assistant- Atlanta, Ga- Jan. 2015 - May 2017 Answer and direct phone calls

Organize and schedule appointments

Plan meetings and take detailed minutes

Write and distribute email, correspondence memos, letters, faxes and forms Develop and maintain a filing system

Update and maintain office policies and procedures for International Studies Department. Order office supplies and research new deals and suppliers. Maintain contact lists for International Studies Department. Book travel arrangements for students in the International Studies department. Intern, Northwestern Mutual-Atlanta, Ga May 2016-August 2016 Comprehensive seven day training to build a foundation of knowledge in finance, insurance and sales con- cepts that are instilled within the company

Post training, I had knowledge of the company and the various options of life insurance that is provided, as a representatives I gave clients their options based on their specific needs. Worked in teams of 3-5 interns on brainstorming projects that aided in ways to better market life insurance The conclusion of the internship, each intern created a platform in which was to analyze more effective and innovative ways to learn about life insurance: platform social media Created a presentation on how social media played an intricate role in learning about basic services such as life insurance .

Volunteer- Independent Realtor - Cykethia Smith May 2016-Aug. 2016 Built process maps to that correctly convey a current state of real estate that related to the clientele, such process maps included data such as crime rates, school systems, public transit accessibility, etc. Analyzed and presented such data using Microsoft Suite applications such as Excel, to create a layout of various housing options for the client at hand.Analyzed data and process maps for each unique client.

Intern - U.S. Department of Housing and Urban Development- May 2012- Aug 2012 Assisted FHEO's contract specialist and Director with researching the advantages and disadvantages of socials network for grants solicitation and procuring contract services. Assisted with preparing and developing a performance base contract. A performance based contract is a contract that structures all aspects of an acquisition around the purpose of the work to be performed with the contract requirement set in place.

Assisted with composing a statement of work, deliverables schedule, developing contract task orders, re- searching quotes and preparing cost estimates.

Perform other basic clerical activities such as photo copying; faxing, scanning and hand-delivering corre- spondences/ documents/materials;Answer, receive and if necessary direct calls to appropriate personnel. Server - Ruby Tuesday Restaurant - March 2015 - August 2017 Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils

Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

Help patrons select food and beverages by presenting menu; offering cocktails; suggesting cour- ses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions

Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

Keep kitchen staff informed by noting timing of meal progression Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accom- paniments and condiments from service bars

Respond to additional patron requirements by inquiring of needs; observing dining process Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs SKILLS

Proficient in Microsoft WORD, EXCEL, PowerPoint and other Web-Based software applications like the Internet Search, Email, Outlook, etc.

Self-Typing Proficiency Certification – 60 WPM