Alexis Slaten

**** ********* **. **

Atlanta, GA 30349

510-***-****

ac3f1f@r.postjobfree.com

Objective

I am looking for a challenging position which utilizes my extensive customer service background I have over 15 years of administrative assistant experience.

Employment

Zelis Healthcare, Sandy Springs, GA

12/16-Present Data Entry Coordinator Specialist

Complete data entry for providers, fee schedule and facility rate additions to include updates and terminations in the Stratose’s proprietary system

Manually enter provider data, fee schedules and facility rates from source documents into the computer database; this includes necessary additions, deletions, terminations and modifications based on request

Provide on-going database cleanup utilizing various reports, research and phone calls

Banfield Animal Hospital, San Mateo, CA

01/16-09/2016 Client Services Coordinator

Welcoming clients and pet, ensuring that they are comfortable in the hospital

Assist incoming clients by completing the required documentation, entering all pet information and history into the computer, utilizing proper collars and tags

Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescriptions

Allied Waste/Republic Services, Fremont, CA

11/12-01/13 Customer Service Representative

Responded to customer service inquires, requests and complaints.

Researched and resolves issues in a timely manner. Determined the appropriate disposal site, initiated contact with customers whose containers should be returned.

Macy’s Inc., San Francisco, CA

7/12-11/12 Cosmetics Associate

I worked at the Clinique, Lancôme, Bobbi Brown, Benefit, Estee Lauder and Urban Decay counters, I was recognized for my ability to quickly establish great customer relationships, up-sell products and build repeat clientele

Treasure Island Job Corp., San Francisco, CA

06/11-7/12 Career Transition Clerk

Performed routine clerical duties that included: typing correspondence, records and reports, maintained student scheduling records, answered telephone and processed mail, data entry, kept tickler files up to date. Used PowerPoint, Excel and Access.

East Bay Municipal Utilities District, Oakland, CA

10/03-10/05 Administrative Clerk

Processed biweekly payroll and credit card transactions on MMIS(Medicaid Management Information System), accounts payable, transcribed dictation, processed timesheets electronically

Education

March 1997 I obtained my GED and an Advanced Clerical Certificate

I attended O.I.C.W. (Opportunities Industrialization Center West) Menlo Park, CA