Dionne A. Bennett

850-***-**** ac3etw@r.postjobfree.com 1426 S Gay Ave, Panama City, FL 32404

Objective: Provide proven management, customer service, personnel management as well as safety and security that significantly enhances an organization's productivity and efficiency while supporting the overall business effectiveness and provide all duties as required

Summary

* Multi-talented Human Resource professional with over 20 years of experience

* Highly qualified in customer service skills, and conflict resolution

* Skillfully creative, organized, and detail oriented

* Skilled Personnel Readiness and Training Professional

* Active Secret security clearance thru 15 Oct 2021 Areas of Proficiency

* Effective communication skills both oral and written in providing briefings, debriefings, and reporting to leadership and field teams

* Microsoft Office Suite: Word, PowerPoint, Excel, Access, Outlook, and Internet Explorer

* Budget Management: Exercises, operational deployments, personnel training

* Personnel Management Systems: Oracle, Discover, Military Personnel Data Systems Experience

General Manager, Hardee’s/Food & Beverage Manager, Holiday Inn Resort

* Hire, manage, train, evaluate, inspire team members to push forward and succeed

* Ensure and enforce company policy and procedures are upheld

* Manage multiple establishments simultaneously while maintaining product ordering, sales, and staffing

* Ensured guest are priority and expectations of establishment are above and beyond

* Oversee and assist with set-up, delivery, and teardown of scheduled events

* ServSafe Certified

Manager, Career Development/NCOIC, Military Personnel Branch First Air Force, Tyndall AFB FL 2011-2015

* Liaison between First Air Force and Air National Guard Bureau for advertising and filling positions by Military Vacancy Announcements

* Supervise and train subordinates on policies and procedures

* Responsible for providing feedback and evaluating subordinates

* Responsible for preparing weekly statistics and briefings for Director

* Managed the Force Management and Force Development of unit personnel

* Review and process awards and decorations for unit personnel

* Directorate Security Manager

* Managed unit Family Care Program

* Create and update section continuity binders for ongoing/upgrade training NCOIC, Personnel Readiness, First Air Force, Tyndall AFB FL 2008-2011

* Served as Joint Personnelist in support of Space Shuttle launch and landing

* Attended joint force accountability conference to integrate sister services

* Responsible for gaining and departing personnel in the Deliberate and Crisis Action Planning and Execution Segments System

* Responsible for creating Employment Requirement Management Documents

* Managed extensions, replacement for cause, and by-name request for Operations Noble Eagle deployed personnel

* Tracked Letters of Evaluations and created for Air Forces Northern Commander's signature

* Responsible for the creation/submission of various Command Reports, I.e., SITREP, Mission Focus briefings, Commanders Update Briefings

* Responsible for total force accountability, reporting and management of First Air Force attached/assigned personnel

deployed in North American Aerospace Defense Command Region

* Responsible for Casualty Accountability and reporting

* Deploy when required to support mission and exercises

* Managed in-and out-processing, accountability, and reporting of mobilized forces

* Act as Readiness Liaison coordinating actions between home unit and other organizational Personnel Readiness functions

NCOIC, Support Staff, 702nd Computer Systems Squadron, Tyndall AFB FL 2006- 2008

* Managed personnel actions requests, source document, and master personnel records

* Manages unit manning, duty status program, PERSTEMPO actions

* Managed Enlisted and Officer Performance reports and Government Travel Card Program

* Served as liaison to Selfridge ANGB MI on Title 5 civilian personnel issues

* Served as Decorations monitor

* Unit liaison with HQ 1 AF and 325th Military Personnel Support CONR PERSCO Customer Service, Northrop Grumman, Tyndall AFB FL 2004-2006

* Developed and implemented employee appreciation program

* Conduct and organize briefings for new personnel

* In-and-out-process deployed personnel

* Served in Readiness function during contingencies and natural disasters

* Assisted in national level exercises with Air Staff personnel Military Personnel Technician, FL Air National Guard, Tyndall AFB FL 2004-2006

* Assist in promotion and award ceremonies for unit morale

* Distribute material on organizational policies and procedures

* Establish continuity for office management

* Manage personnel records

* Unit Training Assembly Office Manager

Military Personnel Technician, AR Air National Guard, Hot Springs AR 2000-2004

* Assist Commander in newcomer’s brief

* Assist in creation and distribution of organization monthly bulletin

* Distribute material on organizational policies and procedures

* Establish continuity for office management

* Provide support for logistics for deploying personnel

* Stood up Combined Air Operations Orderly Room for Operation Iraqi Freedom Manager, Taco Bell, Hot Springs AR 1987-1998

* Responsible for screening and hiring store employees

* Responsible for briefing and training new employees

* Calculated, reviewed, and submitted timesheets for all personnel

* Tracked and ordered all store inventory

* Responsible for ensuring food cost met company requirements

* Provide customer service and customer care on continuous basis Education

Associate, Human Resource Management 2010-2012

Awards

Basic Military Training Honor Graduate June 2000

Airman of the Year Jan-Dec 2001

Air Force Achievement Medal August 2002

Air Force Commendation Medal January 2004

Joint Force Commendation Medal August 2009

Deep Water Horizon Support Ribbon 2010

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