Over ** years of IT Experience which includes over 13 years’ experience as a SAP Basis/Net Weaver Administrator and managing a team with expertise in SAP Installations, Maintenance, Upgrade and Production Support projects on High Availability Clustered and distributed environment on Various Operating Systems like Windows Server 2012 / 2008 / 2003, AIX5L, HP/Unix, RedHat Linux, Sun Solaries with multiple database solutions like Oracle 12/11g, SQL Server 2000/2005/2008, DB2, MaxDB, SAP ASE 16/ Sybase and SAP HANA 1.0 SPS11

Experience of Managing a team, SAP Basis Project planning, Optimization Plans, Monitoring Plans, Server Sizing, Change management Planning, Deliverable Planning, Client Strategy, System Maintenance planning including SAP system refresh strategy etc.

Experience of resource management, budgeting, estimation and cost control using waterfall and agile management

SAP Upgrades: ECC/ BW/ SCM/ CRM/ SRM/ NetWeaver (including Enterprise Portal, NWCE)/ Solution Manager

Database Upgrades: Oracle / MaxDB/ SAP ASE / SAP HANA

Support: Go-live/Post-Go-live Support, Production Support and Maintenance, Issue Resolution, System/database monitoring, alert monitoring, Performance Tuning, Transports, Client Copy, System Refresh, CCMS configuration, Correction and Transport System Configuration and support, Kernel and SPAM/SAINT upgrades, Support packs, Patches, Printer and Batch Jobs administration, Early Watch report, technical Monitoring and Managed System configuration in Solution Manager.

Experience of Installation, Configuration and Support of Redwood CPS Server and tools like ADP Taxware, SAP Console, Content Server

Specialties: ECC 6.0 EHP8 / 5.0, SAP BW/BI, SAP APO/SCM, SAP NWDI/NWCE, SAP PI, Enterprise Portal, Netweaver 7.5/7.4/7.3 ABAP and Java systems, SAP CRM, SAP SRM, BOBJ, SLD, SAP Solution Manager 7.1, SAP Mobile Platform 2.3 and 3.0 servers, SAP ASE (Sybase) Database, Redwood CPS, SAP Content Server, Oracle and SAP HANA Database and Tools like SAP Console, Max/DB, Live Cache, Org Publisher, ADP Taxware, SAP Implementation, SAP Upgrade and Migrations.

Database : SQL Server 2000/2005/2008, Oracle 12 /11g / 8i, MS Access, DB2,

Max DB, Sybase, SAP ASE 16, SAP HANA 1.0 SPS 11

SAP : SAP NW 7.5 / 7.4 / 7.3 / 7.01 / 7.0 EHP2, ECC 6.0 EHP 8/ 5.0,

SAP R/3 (4.6C/4.7), BI 7.3, BW, XI 7.0, PI7.1, EP 7.5/ 7.45/ 7.31,

APO/SCM 7.0, GTS, SRM, Solution Manager 7.1, SAP Mobile

Platform 2.3 and 3.0, Redwood CPS Server V8 & Redwood

Cronacle 7.0, NWDI (NWCE) 7.3, SAP Content Server

OS Platform : RedHat Linux, AIX 5L,HP/Unix, Sun Solaries, MS Windows Server

2012/2008 R2/2003/2000,

Tools : SAP Console, ADP Taxware, Org Publisher, Vertex

Other : Remedy Incident Management/Change Request,Citrix,Service now

Organization : Applied Thought Auditors and Consultants Inc. (January 2012 – Current)

Title : Senior SAP BASIS Administrator

Client : Bunge, Saint Louis, MO, USA (10th March 2014 – Current)

Server Sizing and planning of SAP systems installation.

SAP BW system DMO migration to HANA server

Upgrade of SAP HANA server

SAP HANA database Backup schedule and management

Monitoring of HANA Database and performance tuning

Installation of Enterprise Portal 7.31 system and post installation configuration

Migration or Portal contents.

Upgrade of Enterprise Portal, ECC, CRM, PI, BW and Solution Manager systems using SUM tool

Upgrade of BOBJ servers.

Installation, configuration and upgrade of SAP Mobile Platform (SMP) 3.0 SP12 PL3

Upgrade and configuration of SAP Mobile Platform server 2.3 SP05

Integration with SLD Server and SLD contents upgrade.

Planning, designing and sizing of SAP ASE (Sybase) database and Mobile Platform landscape.

Installation and configuration of SAP ASE (Sybase) database

Performance tuning and Memory Management of SAP ASE database and SAP systems.

Backup and Load balancing configuration on SAP ASE and Mobile platform server.

Go-Live Report check for SAP Enterprise portal and other SAP Systems

Installation and configuration of SAP Web dispatcher and Apache Servers.

Perform System copy of ECC, BW, SRM, SCM and Live Cache systems

Kernel Update / Client Copy / Deletion

Switch from JDK to JVM on Enterprise Portal and Net Weaver systems

Language Installation on SAP system

Enterprise Portal SAML Single sign-on configuration with Site Minder and sales force.

LDAP/AD Authentication on Enterprise Portal

Supporting the Production and Non Production systems and working on day to day issues. On call Support during off hours and weekends.

Diagnostics Servers installation and configuration.

Managed System Configuration in Solution Manager.

SAP Systems installation on AIX and Windows server

Java Split from the Dual stack systems.

Deployment in Enterprise portal and SAP Mobile platform servers.

Routine Transport imports in Production and Non Production systems as well as supporting the major/minor releases following the Bunge process.

Printer issues, Memory / performance tuning of the SAP systems running on the various Servers like AIX and Windows

Batch Job creation, configuration and migration from SAP systems to Redwood

Technical Monitoring, Early Watch report and Managed system configuration in Solution Manager 7.1

Environment: ECC 6.0 EHP8, BI/BW, SRM, CRM, BOBJ, SLD, Solution Manager 7.1, PI, ECC MDG, Enterprise Portal 7.4, NetWeaver 7.45, APO/SCM, Oracle 12, RedHat Linux, AIX, Windows server 2008/2012, MaxDB Live Cache, SAP ASE, Sybase, SAP HANA, SAP Mobile platform 2.3/3.0, Redwood, Service Now

Client: Telephone and Data Systems, Inc., Madison, WI, USA

(June 2013 – February 2014)

System Refresh – ECC/BW/SRM/APO

Kernel Update / Client Copy

Switch from JDK to JVM on Enterprise Portal NetWeaver 7.02

CCMS Alert monitoring configuration on APO and Live Cache server

Installation of NetWeaver Java 7.31 system and post installation configuration

Configuration of Biller Direct / XCM

Configuration of SAML Single Sign-on on NW7.31

SSL/HTTPS Configuration on NW7.31

NWDI Configuration and Track creation

Supporting the Production and Non Production systems and working on day to day issues

NetWeaver Java 7.31/ ABAP 7.31 SAP System installation on Linux Server

Printer issues, Memory / performance tuning of the SAP systems running on the various Servers like Sun Solaris, Linux

Oracle Administration like tablespace extension, creating index, adding data files, Backup / Recovery, crating control file, changing the archlog mode etc..

Vertex updates on monthly basis.

Environment: ECC 6.0, BI/BW, SRM, Enterprise Portal 7.31, NetWeaver 7.31, NWCE/NWDI 7.31, APO/SCM, Vertex, Oracle 11g, RedHat Linux, Sun Solaris

Client: Colorado Department of Transportation, Denver, CO, USA (May 2013)

Supporting the System Upgrade activity on Production ABAP systems during the cutover

Enterprise Portal (NetWeaver 7.31) Refresh / Migration.

Post Refresh configuration on Enterprise Portal NetWeaver 7.31

Post Upgrade configuration on ABAP systems.

Supporting the Post Go-live Support issues

User Creation, Modifying/assigning Roles/ Profile generation

Environment: ECC 6.0 (EHP6), BI 7.31, SRM7.31, Enterprise Portal 7.31, NetWeaver 7.31, NWCE/NWDI 7.31, Windows Server 2008 R2, MS SQL server 2008

Client: Amgen Inc., Boulder, CO, USA (Jan 2012 – Apr 2013)

Experience of resource management, budgeting, estimation and cost control using agile management

Planning, Designing and sizing of SAP Systems like ECC, BW, SRM, Enterprise portal

Installation of various SAP Systems (ECC6.0, NW7.3, NW7.0 Ehp2, NW7.0 SR1, NW7.1 PI, PINCAE Java, Content Server 640, EP 7.3, BI 7.3, NWDI 7.3) on a Windows High Availability Clustered servers distributed environments

Installation of Diagnostics agent in Unattended mode

Installation of Dialog Application servers for ABAP and Java systems.

Installed and Configured SAP Console, SAP Content server, Redwood CPS, Org Publisher and ADP Taxware servers on a Windows clustered environment

Installed, configured EP7.3 and migrated contents from EP6.0 to EP7.3

Installed and configured BI7.3 Java system and integrated with BW ABAP system.

Installed, Configured and migrated NWDI contents from 6.0 to 7.3

Upgrade and Migration of Enterprise Portal to NW7.3

Migration of SAP Systems from Windows server 2003 to Windows server 2008.

Configuration of tracks in the NWDI and deployed and assembled the custom developed components to the run time EP systems.

Performed Clustered configuration on windows servers.

Performance tuning and Memory Management of SAP Systems and issue resolution after/during UAT and Pre Go-Live support

Go-Live Report Check for SAP Systems.

Creation of Business systems and post installation configuration of the SLD server

CMS configuration in NWDI for the PI system

Configured ADS (Adobe), UME, BEx, SSL, JCo and SLD Connections on SAP NW7.3 and NW7.0 SR1 systems.

Configured Redwood CPS server and setup the Batch jobs to SAP systems from the CPS server

Performed Post-System Refresh activities on a Dual Stack SAP system (ECC 5.0, NW 640 and NW7.0) after a database copy from production

Performed Export/Import of Java for the System refresh activity on a Dual stack SAP system

Performed Kernel upgrades, Support Pack upgrades, SAPJVM upgrade, Switched JDK to SAPJVM

Performed post Migration activities on the SAP ABAP systems

Performed Upgrade of MaxDB.

Profile parameters setup on ABAP and Java systems and tuning memory parameters

Defects resolution, Transport move and providing the support during the testing phase

Applying Taxrate updates to Taxware Server. Uploading data to Taxware DB from csv file.

Preparing the Installation Qualification documents for a System installation and configuration as per the FDA regulations and quality standard

Environment: ECC 6.0 (EHP5), BI 7.3, PI7.1, SCM 7.0, EP 7.3, NetWeaver 7.3, NetWeaver 7.0 EHP2, SRM, SLD, GTS, Redwood CPS Server, Content Server 640, NWDI (NWCE) 7.3, SQL Server 2008, Windows Server 2008 R2 Virtual HA Clustering, RedHat Linux, ADP Taxware 8.33

Organization : Wipro Limited, New Jersey, USA (June 2007 – Dec 2011)

Title : SAP BASIS Administrator

Client : Mylan Inc., Pittsburgh, PA, USA (May 2011 – Dec 2011)

Maintain and manage SAP enterprise landscape on HA Cluster servers.

Creating and Configuring Print Devices using (SPAD) and troubleshooting printer problems at SAP level.

Analyzing System logs and OS logs.

Involved in Installation and configuration of Redwood CPS Server

Involved in cronacle administration for Job creating, monitoring and trouble shooting.

Batch Job Creation and administration

Involved in System Copy, Client Copy and Client Delete

Providing support for Production systems. Transport Move, incident resolution and analyzing system performance and logs.

Environment: ECC 6.0, BI 7.0, PI7.1, EP 7.0, Solution Manager 7.1, Oracle 11g, AIX, Redwood CPS Server, Remedy Incident Management, NWDI

Client: Eli Lilly and Company, Indianapolis, IN, USA (June 2007 – May -2011)

Experience of managing a team in SAP BASIS area at Onsite.

Experience of resource management, budgeting, estimation and cost control using waterfall management

Experience of working in Onsite/Offshore model.

Primary Analyst of NWDI, Cronacle (Central Batch Process Scheduling provided by Redwood) and Process management.

Maintain and manage SAP enterprise landscape on High Availability Redhat Linux / Sun Solaris Cluster servers.

Performance tuning and Memory management of SAP Systems.

Performing Post-Refresh activities on quality and sandbox environments after a database copy from production

Content copy on Enterprise portal and Java systems.

Involved in Enhancement pack (EHP1) Installation/upgrade activity for Java systems.

Importing of Support Packages and Plug-ins through SPAM/SAINT

Deployment via SDM and Visual Admin

Applying Java/portal Patch using JSPM.

Researched through OSS for problem solving including debugging and system corrections for technical and non-technical users.

Defined and maintained Logon Groups as per requirement using SMLG.

Creating and Configuring Print Devices using (SPAD) and troubleshooting printer problems at SAP level.

Analyzing System logs and OS logs.

Configured Single Sign-on (SSO) EP to R/3 systems.

Configured LDAP Authentication for Java systems and SPNEGO Configuration for Single Sign-on.

Installed and configured SMD, CCMS and Wiley.

Applying OSS Notes to the systems, downloading from OSS as per instruction or where ever applicable.

Upgraded the Content Master project to 4.2 in all XI Environments

Participated in DOT Release, Production Support and Major Release activities.

Involved in the documentation activities for Validation approvals and Validation Library closures for any Configuration changes.

Worked with the Change management team to define the transport management process for six sigma transport management

Involved in creating a new SOP as per the client quality process and updating the existing document/SOP with the latest update.

Involved in the Calendar changes in Factory calendar and Holiday Calendar for ECC and SCM systems

Additional Language installation.

Creating/maintaining JCO RFCs between ABAP and Java systems.

Creating a track in NWDI and deploying the application software components to the development, quality and production systems.

Changing Profile parameter in SAP systems via RZ10 and parameter in Java systems via config tools.

Creating and Modifying Operation Modes.

Involved in Upgrade activity of Cronacle (Redwood Explorer) from 6.0.2 to 7.0.3 and patch upgrade to 7.0.4

Involved in Installation and configuration of Cronacle V8 and migration from 7.0.4 to Cronacle V8 (M28.30)

Involved in cronacle administration for Job creating, monitoring and trouble shooting.

Involved in cronacle administration task like user creation/deletion, creating a support ticket to Redwood to solve the critical/unknown cronacle issues

Involved in co-ordination during Maintenance and Release activity.

Environment: SAP NW 04s, ECC 6.0, BI 7.0, BW, XI 7.0, PI7.1, EP 7.0, SCM 4.0, Solution Manager 7.0, IBM DB2, Sun-Solaris 5.10, RedHat Linux, Cronacle 7.0.4, Cronacle V8, Catalyst, Loftware, Remedy, Edge Dynamics, Net Weaver Development Infrastructure, Citrix, SAP Web Console, xRPM, Global Trade Service, Oracle 11g

Organization : Capital Legal Solution, Virginia USA (May 2007 – June 2007)

Title : SAP BASIS and DB Admin

Responsible for activities related to Database administration.

Applying Database patch on various platforms.

Performed database administration using BR* tools.

Backup as per backup policy.

Organization : Bristlecone India Limited, Mumbai, India (April 2006 – Dec. 2006)

Title : SAP BASIS Administrator

Client : Mahindra & Mahindra Limited., Mumbai, India

Responsible for activities related to support of the various Components Like ECC5.0, CRM4.0, BW3.5, EP, Database and OS Performance

System Monitoring as per Checklist and Checklist Problem Escalation

Made Backup Strategy for all the Servers. Scheduling of Backup and monitoring the backup. RootVG Backup of AIX Servers

Upgradation of Solution Manager from 3.2 to 4.0

Importing of Support Packages and Plug-ins through SPAM/SAINT

Kernel Upgradation on various Platforms.

Applying Database patch on various platforms.

Configuration of init.sap for backup, DB Calendar and related procedures (DB13)

Performed database administration using BR* tools.

Configured and managed system profiles (RZ10), created instances definitions and

Operation modes and maintained work process distribution for the instances.

Trouble shooting system problems by analyzing system log, update monitoring, alert

monitors, system traces, system dumps and lock entries.

Configuration of Alert Monitoring of ECC server in Solution Manager System

Analysis of ABAP Dumps and refer SAP Notes to solve the Dumps

Implementing SAP Notes to Solve the Problems after carefully reading the Notes and Correction Instructions

Installation of Various Application (Dialog Instance) servers and ITS Admin Services.

User Management

Roles and Authorization Management, Profile Modification

Scheduling and managing Background Jobs

Early watch Report Optimization

Printer spool administration (SPAD) and support for printer Setup

Environment: SAP NW 04s, ECC 5.0, BW, EP 7.0, SAP CRM, Solution Manager 4.0, AIX

5L, Oracle 8i

Organization : PCS Technology Limited, Mumbai, India (June 2005 – April 2006)

Title : SAP BASIS Administrator

Installation, configuration and maintenance of the Basis components in mySAP ERP

2004 ECC 5.0, BW, Solution Manager 4.0

Installation of Solution Manager 3.2 server

Planning and implementing transport system landscape for ECC (DEV, QAS and PRD).

Configured Transport Management System (STMS).

Best Practices (Baseline India Version) Installation and Configuration

SAP Kernel upgradation

Importing of Support Packages and Plug-ins through SPAM/SAINT

User Management

Roles and Authorization Management, Profile Modification

Scheduling and managing Background Jobs

Printer spool administration (SPAD) and support for printer Setup

Client Creation, Client Deletion & Local Client copy according to the business requirement.

Configured and managed system profiles (RZ10), created instances definitions and

Operation modes and maintained work process distribution for the instances.

Early-watch and Go-Live Report Optimization

ABAP Dump Analysis and maintain/create RFC Connectivity

Created Certificate and applied it to the SAP Router

Trouble shooting system problems by analyzing system log, update monitoring, alert monitors, system traces, system dumps and lock entries.

Daily administrative tasks include monitoring system logs, work processes, locks and updates

Organization : Powersoft Consulting Pvt. Ltd., Ahmedabad, India (May 1998 - June 2005)

Title : SAP BASIS Administrator

Client : Eirhardt + Leimer India Ltd., Ahmedabad, India (July 2004 – June 2005)

Responsible as a Team Member for activities related to support of the R/3, Database and OS Performance.

R/3 Users & Authorization Management

Responsible for creating R/3 users with defined activity groups.

R/3 Spool and print Management

Defining Network and shared printers at SAP level for various locations.

Monitoring of active users and work processes.

Monitoring user background jobs.

Client Creation. Client copy Local/Remote.

Performed database administration using BR* tools.

Providing second line technical support to the Help Desk staff and Windows System

Administrators.

Title : System Administrator - (May 1998 - June 2004)

Client : American Express Travel, Phoenix USA.

America West Airlines, USA

Responsible for LAN installation and Administration

Designing and Planning of Office Intranet. Implementation and maintenance of LAN

Office Mail Server setup and user support for any hardware / software, Link (Shared/ Dedicated) related issues and mails related issues

Troubleshooting of PCs, Servers & gateway

Administration, Installation & Configuration of Novell Netware Server 5.0, Windows NT,

Windows 2000, AS400 Gateway (NS Elite 400) and Proxy Server

Installation & Configuration of Windows XP, Lotus Notes Server and Client

Users and Group Management in Novell NetWare Server, Mail Server, Proxy Server, Windows NT Server

Defining Security Policies and data back up as per schedule

Data protection against Viruses by installing different anti virus softwares by maintaining & upgrading it regularly

Administration of SourceSafe Server in Microsoft V.B. 6.0

Maintaining Data / Records as per ISO Standard and Requirements

Requirement analysis of the new system. Assembling and Installation of the systems

User / Corporate Training. Problem Solving and User Interaction

Installation of Various Software (like win9x, MS-Office, Windows NT 4.0, Novell

NetWare, Linux Redhat 9.0, Mail Server, Proxy Server etc.)

Installed & Configured Windows for Workgroup & Windows NT/95 & Connected to the network

:

SAP E2E Solutions Operation Certified, Feb. 2011

DB2 Administration in SAP LUW Provided by IBM, Aug. 2009

AIX 5L System Administration Level 1 Training Provided by IBM, Oct. 2006

Managerial Communication skills, July 2002

HNC (Honors Diploma in Network-Centered Computing), NIIT, Sep. 2001

Bachelor of Computer Application

Indira Gandhi National Open University, June 2006

Diploma in Mechanical Engineering

Technical Board of Education, Bangalore, Karnataka, Nov. 1998

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