ALOK PRASAD

732-***-**** ac3esc@r.postjobfree.com

****, *********** ****, ******, ** 08859

SUMMARY

Highly motivated, results driven Project Management professional having domain knowledge of life insurance and annuity products with proven ability to lead and successfully execute value driven projects and operations to achieve strategic objectives. Exceptionally skilled at building strong relationships, managing vendors, leading cross-functional teams, communicating effectively, fostering collaboration, managing issues, leveraging best practices, and delivering quality results.

PROFESSIONAL EXPERIENCE

AD3i – Voluntary 09/2017 – current

Documenting requirements and developing test scenarios for release of new products or upgrades for life insurance and annuity products for different insurance companies.

As an SME verifying and testing transactions for new business application, premiums, renewals, withdrawals and death claims (policy administration systems) for life insurance and annuities in FAST.

Supporting the product management team for application development and improvements by coordinating with actuaries and other key stakeholders.

PKF O’CONNOR DAVIES, Cranford, New Jersey 09/2016-07/2017

Project Manager

Managed end to end projects from design to implementation of employee benefits program.

Customized the retirement product and developed business case for the client.

Managed client relationships to secure detailed requirements about the company and its employees.

Conducted in-depth analysis and designed several financial models suitable to the client.

Tested the financial models and performed HCE analysis, Coverage and Nondiscrimination test, and 409(p) test.

Coordinated with Actuaries, Trustees, TPA, Lawyers, and FA for final implementation of the model.

Developed communication plans for client and stakeholders addressing who receives what information and when.

Published dashboards to determine progress and encourage stakeholder’s insight and planning for future deliverables.

Performed data analysis on 5500 along with CRM to increase business for the company in defined benefit plans.

Coordinated with Financial advisors for providing comparison on Life Insurance and Annuity Products.

Documented lessons learned from each implementation and improved the existing processes.

Environment: Windows 8, Microsoft Project, Word, Excel, PowerPoint, Access, Outlook, SQL, WebEx meeting tools, FT Williams Tool – Performed tests related to retirement plans & preparation of 5500

JOHNSON & JOHNSON, Raritan, New Jersey 07/2014-09/2016

Project Manager

Managed projects to deploy Infrastructure changes within Johnson and Johnson Global Data Center Portfolio.

SDDC Workload Virtualization Program (Software Defined Data Center) This program was initiated by J&J to migrate all applications and database into their own private cloud. VMware’s compute, storage and network virtualization into a natively integrated stack used to bring greater flexibility and lower the cost. Agile methodology was used to facilitate application upgrades and migration of workloads into SDDC. Lead the Change Management team to define and streamline the end to end change control process for SOX, GxP and validated systems per CFR 21 part 11 of FDA.

Windows 2000 Server Remediation: This global $ 70 MN program was initiated to remove all the physical servers running on Windows 2000 and to upgrade them to Windows 2003 /2008 (moving them to the data center) depending on the applications running on the server within J&J as part of life-cycle management program. Participated in the vendor selection for solution implementation, worked with cross-functional team to build and develop solutions, partnered with external vendors for implementations.

Participated with product owners and key stakeholders for grooming & planning of stories and story points.

Lead meetings for assignment of stories to developers and testers and helped team to determine the definition of done.

Conducted scrum/daily status calls with multiple vendors (Accenture, HCL & Cognizant) and logged impediments.

Updated stories, backlogs, epics and issues normally for two week sprints in JIRA

Created, maintained and tracked the scope, work breakdown structure and requirements for the project.

Managed project costs against the budgeted figures and requested for new allocations with any scope changes.

Logged and tracked the status of risks/ issues, assessed and resolved issues and ensured timely escalations.

Managed recruitment and allocation of resources for the Director and was responsible for their onboarding.

Managed Onshore/offshore associates for Infrastructure services and decommissioning of servers.

Collaborated with Quality & Compliance to define Change management templates for GxP applications and Database.

Ensured completion of surveys and documented lessons learned for the project for input to improve processes.

Environment: MS Project Server, PMx, Ariba, Quest, MS SharePoint, MS Visio, MS Office, SQL, Windows Servers 2000, 2003, 2008, 2008 R2, Tableau, WebEx meetings, Skype for business, Jira, Service Now.

STATE FARM INSURANCE, Bloomington, Illinois 05/2012-08/2013

Project Consultant

Application development project to automate claims receivable by State Farm from vendors for ERS program and claims for insurance.

Established and implemented project management processes and methodologies to ensure project was delivered on time, within budget, adhered to high quality standards and met stakeholder expectations.

Created product charter, scope, WBS, process and data flow diagrams and release plan.

Developed the Project Plan, Risk Analysis Document, Change Request Forms, Logs and template like Action item log, Status Reports, Test Dashboards, etc.

Facilitated JAD session to collect functional & nonfunctional requirements and had the database updated.

Established requirements traceability matrix and responsible to solve for resolution of traceability gaps.

Collaborated with third party vendors and ensure deliverables on the projects were of high quality, according to project scope, within targeted timeframe

Maintained daily issue/risk log, assess and resolve issues and timely escalations.

Facilitated testing sessions with offshore resources and ensured all errors were tracked and reported to development team. Carried out impact analysis on defects and prioritized to ensure defect fix were as per the SOW terms.

Published project status dashboard and testing dashboard with updates being sent to stakeholders.

Coordinated with onshore /offshore associates for Incident & Problem Management for the implemented software.

Represented project in cross-functional meetings to identify improvement opportunities and record lessons learned.

Environment: Windows 8, Microsoft Project, Word, Excel, PowerPoint, Access, Outlook, SQL, Lotus Notes, WebEx meeting tools, Web Browsers – Chrome, Internet Explorer, Snag IT, Service Management System, Test Trac

BAJAJ ALLIANZ LIFE INSURANCE COMPANY, New Delhi, Delhi 02/2008-10/2011

Manager – Life Insurance, Annuity and Retirement Products

Oversight of underwriting and operations of new business cases for different types of life insurance policies (WL,UL,UIL,Endowment), Group Insurance and disability policies,Defined Benefit and Defined contribution policies.

Partnered with actuaries in development of new products and testing of premiums at Illustration and Admin systems.

Coordinated with actuarial, finance and IT stakeholders to define, test and implement the processes for servicing.

Expert at explaining technical matters in valuation reports in non-technical language to business partners and clients.

Handled cross-functional teams to increase enrollment and provide consistent and quality services to clients. Improved claims and underwriting processes for defined-benefit and defined contribution products

Provided insights in improving business processes and helped in implementing changes to the processes.

Environment: Windows 7, Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, Browsers – Chrome, Internet Explorer.

LIFE INSURANCE CORPORATION OF INDIA, New Delhi, Delhi. 10/1993-02/2008

Operations / Project Manager - Life Insurance & Annuity

Oversight of project for application development for valuation of defined benefit product in collaboration with actuaries and hands on development for accounting and finance system for group insurance policies.

Defined the project plan, scope, goals and deliverables and tracked the completion of tasks to achieve the milestones.

Managed the resources, staff and provided direction to the team to achieve the goals of the project.

Facilitated in the development of functional and non-functional requirements, its approval and documentation.

Monitored the progress of the project and reports the status and other information to stakeholders and management.

Created training material and imparted training to system administrators and end users.

Performed medical and non-medical underwriting of over 1000 policies every fortnight for products like Whole life, Variable universal life policies (VUL), annuities – fixed and variable, term policies and endowment policies.

Had oversight of policy administration of the whole life, variable life, deferred annuities, and immediate annuities.

Environment: Windows 7, Microsoft Project, Word, Excel, PowerPoint, Access, Outlook

EDUCATION & TRAINING

M.S. Actuarial Science – Columbia University, 12 credits - (GPA 3.4), New York City.

Teaching Assistant for Pensions and ERISA course for spring 2014 semester

Relevant Coursework:

Pensions & ERISA – Course provided details on IRS, DOL, PBGC & ERISA regulations for qualified and non-qualified plans related to retirement & welfare benefit plans. Explained the nuances of 401k, ESOP’s, 401(a), 403(b), 409(a), 409(p), 457b, 457f, coverage testing, and non-discrimination testing and filling form 5500.

Probability, Financial Mathematics (Project on Pension Plan Immunization) and Health Insurance

In depth knowledge of life Insurance products namely Term, Whole Life, Universal Life, Variable Universal Life, Endowment Products (MEC). Well versed with IRS regulations related to Life Insurance contracts and limitations imposed by Internal Revenue Codes

M.A. Economics - Delhi School of Economics, Delhi, India.

PROFESSIONAL DEVELOPMENT

Fellow Life Management Institute (FLMI) Certificate, LOMA, USA.

TOOLS AND SOFTWARE

FT Williams, FAST, Project, Word, Excel (V&H lookup, Pivot Tables, Macros), Power Point, Outlook, Access, SQL, Tableau, JIRA, Clarity, Lotus Notes, SharePoint, Service Now.

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