TERESA A. CHRISTIANSEN

**** ****** ****** ******, ** 53404 262-***-****

ac3es9@r.postjobfree.com

OBJECTIVE: Seeking a full-time Office/Clerical position within a growing company that will assist in continued growth for mutual success.

SUMMARY: Well-organized, efficient and courteous.

Data Entry

Works well with others

Self Sufficient

Working knowledge of MS Word, MS Excel and Outlook

Eclipse, SmartStream, PayPal, Google, Authorize.net, SAP

EXPERIENCE:

eImprovement.com, LLC Racine, WI

Credit Specialist/Returns May 2010 to April 2017

Processed credits/refunds due to customers for return of merchandise via Amazon, PayPal, Google, Authorize or in-house computer program.

Prepared paperwork for processing of credits, such as matching incoming credit memos with Return Goods Authorization forms; totaling cost of merchandise being returned along with any discount, restock or shipping that may apply.

File all paperwork awaiting payment or that has already been paid to customer in appropriate area, numerically and by month. Update Excel spreadsheets accordingly with required information gathered from Return Goods paperwork and credits.

Run end of day reports to verify/reconcile that days processed refunds. Assist co-workers/managers with credit inquiries and refunds.

Processed requests for defective merchandise wanting to be returned by customers.

Researched Eterm/Eclipse for appropriate warehouse to send item back to along collect pictures from customer, save and attach to request.

Express Personnel - eImprovement.com LLC Racine, WI

Credit Specialist Jan 2010 to May 2010

Assist Credit Managed in preparing paperwork for credits/refunds to be issued to customer for return of merchandise by customer.

Process any credit/refund as needed to customers.

AJ Wright Racine, WI

Cash Office/Sales Sept 2009 to Feb 2011

Prepared daily bank deposits, count and balance all registers from previous night sales.

Balance safe, order change as needed, and audit sales slips for accuracy.

Help unload incoming merchandise from freight trucks, distribute merchandise to appropriate department and help on registers as needed.

Assist Managers in setting up and closing of cash drawers.

CNH America LLC Racine, WI

Accounts Payable Specialist April 2006 to March 2009

Processed invoices, such as utilities, confidential, legal, leases and tax payments.

Assisted internal employees along with outside vendors/customers via phone, email or in person regarding payment information

Kelly Temp Services – CNH America LLC Racine, WI

Administrative Assistant/Accounts Payable Specialist Sept 2000 to April 2006

Assisted Legal team with filing, coding and preparing legal documents for sales that were not in good standing

Processed invoices for parts/factory items.

Processed invoices, such as legal, utilities, confidential, tax payments, leases for payments

EDUCATION:

Gateway Technical College Racine, WI

High School Diploma 2003

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