KEVIN GURNEY

*** ********* *****, **** ***, Deerfield Beach, FL 33442

Cell: 781-***-**** - ac3es0@r.postjobfree.com

PROFESSIONAL SUMMARY

Dynamic customer-focused sales, management and coaching leader with over 15 years experience in developing and executing initiatives that drive customer loyalty, achieve sales objectives and enhance profits. Highly skilled in consultative, persuasive and influential presentations to large and small audiences. Passionate about tapping into human potential using unusual methods in order to achieve unusual results. SKILLS

Analytic Reasoning

Rapport and Trust Building

Persuasive Communication Expertise

Coaching and Counseling

Credit Analysis

Problem Solving

Personal & Behavioral Integrity

Well-developed problem analysis and

decision-making skills

Excellent Consensus Builder

Ability to perform in high-pressure and

fast-paced environment

Written And Oral Communications

WORK HISTORY

12/2014 to Current Consumer Electronics Reseller

Self Employed

Sourced in-demand products from various local and national entities, negotiated prices, determined margins and most profitable selling price. Skillfully marketed products using several e-commerce channels. Obtained Listing Optimization using best practices resulting in "Above Standard" rating from Ebay. Maintained very high margins and profit while turning inventory quickly.

05/2014 to 12/2014 Customer Service And Sales Represenative Wells Fargo Bank – College Station, Texas

Engaged in consultative selling and service to expand clients utilization of companies wide range of products.

01/2013 to 03/2014 Sales Consultant / Key Holder

Havertys Furniture – Orlando, FL

Performed consultative sales and provided interior design advice through in-home design consultations. Managed store operations during managers time away. 11/2009 to 11/2012 Sales Consultant / Key Holder

Cardi's Furniture & Mattresses – Braintree, MA

Performed consultative sales and provided interior design advice through in-home design consultations. Managed store operations during managers time away. 04/2004 to 09/2009 Owner And Operator

Advance Commercial Funding, Inc. – Pembroke Pines, FL Review applications and assess the credit worthiness of prospective clients. Determined risk level of prospective commercial leases using matrix of lending guidelines from dozens of our banking partners. Managed operations including all HR functions. Also engaged in outside sales and service activities. Created marketing initiatives. Spoke at seminars on the use of financial tools to scale small businesses. Created and administered a training program for operations staff which resulted in a 75% decrease in service issues and 75% reduction in transaction life-cycle. Reduced delinquent accounts by more than 30%. Developed a lending matrix which increased approval ratios by over 25% while reducing approval times by 33%.Developed POS materials and Excel spreadesheets for vendor clients to use in selling their products resulting in 40% increase in sales.

04/1998 to 04/2004 Mortgage Loan Officer

First Fidelity Financial – Fort Lauderdale, FL

Presented loan proposals based on analysis of clients needs, drafted loan documents, conducted closings. Analyzed pricing fluctuations and trends in highly competitive market yielding optimum pricing and maximum profits. Consistently averaged highest yield spread among loan officers.

08/1996 to 04/1998 Department Sales Manager

Circuit City Stores – Sunrise, FL

Performed duties of Department Manager including interviewing, onboarding, training, performance reviews, coaching, etc.

11/1986 to 06/1996 Sales, Sales Manager, City Manager Alamo Rent A Car – Orlando, FL

Earned "Presidents Club" honors for national Top-Ten sales ranking in a sales force of over 500 representatives. Advanced quickly to Sales Manager in charge of leading sales team of over 25 individuals. Identified inefficiencies in sales process and formulated new techniques which led to a 25% increase in sales while reducing transactions by 30%. Spearheaded fleet management program that reduced fleet costs by 15%, an annual savings of approximately $4 million in the first year. EDUCATION

Bachelor of Science: Business Administration

State University of New York at Plattsburgh - Plattsburgh, NY Bachelor of Arts: Psychology

State University of New York at Plattsburgh - Plattsburgh, NY National Leadership Honor Society - Omicron Delta Kappa National Psychology Honor Society - Psi Chi

Society for the Advancement of Management - Internal Director

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