Experience

Responsible for directing, managing and coordinating the product line

aftermarket group to work as a team to provide a quality product, at a marketable price to the customer, with the highest operating profit to the company. Manage the direction of Aftermarket Parts, Engineering and Field Service Group at the product line level. Support arenas include pricing, training, product development, technical support and development, and application requirements as directed to the services business. Direct the global services organization for Grinding PL and help the regional product managers as well as the market area sales team(s) drive and grow the business. Key Performance Indicators include; Spares, parts and retrofit margins; Reliability and availability; Quality; Warranty cost reduction; Cooperation with MA’s and ensure margin levels are achieved; Management of local expenses; Work in close cooperation with the ESBL organization to coordinate and established business parameters ( lowest procurement cost, utilization requirements etc Implemented Manager of Grinding Services

Metso Minerals Inc. - York, Pa 17406

November-2004 - December-2011

Responsible to purchase parts for production requirements based on sales orders and indirect material based on purchase requisitions for the Transit Industry and Industrial Material Handling Equipment. Strong negotiations skills with international experience. Key user responsible for the implementation of Materials Module in SAP. Work directly with Sales and Marketing, Project Management, Production and Customer Service operations to obtain the KPI required to provide exceptional Customer Service

Sr Buyer

IFE North America LLC - Maryland

May-2011 - August-2011

Manage the Aftermarket Parts, Service and Equipment on a Global Basis. Support arenas include pricing, training, product development, technical support and development, and application requirements as directed to the services business. Direct the global services organization for the Solar division, regional product managers as well as the market area sales team

(s) drive and grow the business. Key Performance Indicators include; Spares, parts retrofit margins and developing Budgets for Equipment; Reliability and availability;

Inside Sales Manager

Xcell Automation Inc. - York, Pa

17402

August-2011 - Currently

Objective

Inside Sales Manager with over 20 years of experience in Materials, Customer Service, and Operations Management looking to join a growing entrepreneurial organization as part of the Executive team. Phone 717-***-****

40 Forest Ridge Court, Red

Lion, PA 17356

Address

Email ac3erz@r.postjobfree.com

Dawna Smeltzer

Responsible for managing marketing, contract and sales functions reporting directly to the President CEO . Establish and maintained Marketing and Sales Budgets for profit and loss of the product line. Implement and maintain company’s product literature, advertising and customer surveys. Identify Market information through Research initiatives.

Plan and support Sales meetings, promotional meetings and trade shows. Implement directives from Corporate Legal Counsel. Analyze industry trends and competitiveness. Supervise and assist in house and outside agency marketing staff in developing logos, website and direct customer mailings.

Contracts Manager

*Established high level Contract Strategy and implementation of strategic contract opportunities.

*Contractual implementation, execution and administration, prepare, administer, extend, negotiate and terminate standard and nonstandard contracts, with international customers. Manage and conduct proposal preparation, contract negotiation, contract administration, and customer contact activities for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. Examine estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness. Prepare and review bids; processes specifications, progress, and other reports; advise management of contractual rights and obligations; compile and analyze key performance metrics; and maintain historical information/files.

*Participated in the development of business alliances and partnering, acquisitions and divestitures, source selection procedures and processes, make or buy decisions.

* Performs in a cross functional role for finance, law, and operations. Provides guidance and leadership to other members of the organization. Implements contract policy and procedure and revision.

*Lead negotiation responsibilities to obtain the sales order.

*Responsible for profit and loss implications when negotiating CE contracts.

*Interface with senior corporate Management, Customer/SCM on all CE Contracts

*Excellent presentation, teambuilding and leadership skills.

*Ensure compliance with regulatory requirements including but not limited to all US Export Laws and Regulations.

*Developed and implemented all Sales Commissions and Budgets establishing yearly forecast. Developed and maintained the FES EMS

(Export Management System).

Manager of Corporate

Services

GEA/FES Inc - York Pa 17406

October-1989 - November-2004

SAP in the Department for the Customer Service ; Sales and Distribution Module.

Skills

MS Office, MS Project Management, Visio, Excel, Power Point, Jobscope, SAP (SD/CS) (MM Module), BI & BW, Distribution Warehouse, AS400, ProAlfa ERP System.

Education

Technical School; Certificate; Graduated 1974

Materials and Inventory Management (APICS)

Business Law s and Principles

Commercial Law-Seminar-;

Legal Writings and Procedures; Penn State York-Credits Certificate; BIS Export Compliance, ITAR, DFAR, FAR, Certificate; industrial Refrigeration Equipment/ASME Coded Vessels Additional Education; Principles of Purchasing; Decision making and problem solving; Profit conscious purchasing, DRP (Distribution Resource Planning),

Certificate

York Technical School - York, Pa

1974

Materials Manager

Experienced as a global supply chain manager in the industrial refrigeration industry. Implemented an ERP/MRP Purchasing and Inventory Management System. Responsible for the warehouse operations totaling, 32M /year. Other KPI; Cycle Count Program; Kanban; Supporting Lean manufacturing operation. Responsible for the development of the companies supply chain globally. Developed and implemented purchasing and inventory policies and procedures. Implemented the companies sourcing policies and developed CRM program. Responsible for the profitability of the companies supply chain. Managed 15 people including

(3) managers.

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