Jill Archer

**** ****** *****, *******, ** *****

470-***-**** / ac3er9@r.postjobfree.com

Summary

Experienced Credit Operations Officer with a strong Administrative background. Excellent organizational skills and use of tools and systems to simplify and solidify business processes, in addition to strong task planning, supervisory, and project management skills. Enthused by a busy office, tight deadlines, and take pride in a job well done. Skills, systems, and areas of expertise include:

Process improvement

Operations management

Strong multi-tasker

Thrive in a fast-paced environment

MS Office – Word, Excel, Access, Outlook

Excellent telephone, online, and interpersonal skills

Professional Experience

2008-Aug 2017 Idaho Independent Bank, Coeur d'Alene, ID

Credit Operations Officer/Executive Assistant in a fast-paced environment overseeing all aspects of the Credit Operations function relating to Credit Approval working closely with senior management.

Credit Operations Officer/Specialist

•Supervised Credit Operations Assistant, including oversight and continuity of Credit Operations functions and all administrative activities within the department.

•Monitored and addressed credit disputes received through E-Oscar and/or branch staff.

•Assisted with implementation of software/process changes within Credit Administration and recommended improvements for streamlining and organizing Credit Operations functions and work-flow.

•Typically, the main point of contact for loan staff with questions regarding changes within Credit Administration, serving as a mentor and a resource for credit policy and procedure interpretation and with changes within the department.

•Prepared monthly and quarterly reports as needed.

•Back-up Executive Assistant to the Chief Executive Officer.

•Reviewed and analyzed new, renewed, and existing loans submitted for approval or reporting for compliance with bank policy and procedures. Underwrote submissions including, but not limited to, data validation, financial statement review, identification of exceptions, proper pricing, type coding, and receipt of supporting documentation.

•Initiated underwriting worksheet to loan staff including questions, conditions, and documentation requirements that have been identified as applicable. Verified and approved that responses to conditions/questions were complete/satisfied.

•Assisted in, and/or coordinated the development or revisions to, loan policy, procedures, and underwriting guidelines, ensuring compliance with regulatory processes, and communicated such to all employees involved in loan origination. Suggested procedural changes and areas for improvement.

•Prepared in-house valuation and commercial appraisal reviews, in addition to completing 15 hours of appraisal continuing education annually.

•Proactive in obtaining additional loan training through webinars and additional bank training.

•Attended weekly Credit Approval Committee meetings, prepared Credit Approval Board book, and acted as Committee secretary.

•Prepared minutes for monthly employee lunches.

2005-2008 Idaho Independent Bank, Coeur d'Alene, ID

Executive Assistant to the Chief Credit Officer

•Acted as a liaison between the Chief Credit Officer with other departments and outside sources, including high-level staff such as CEOs, board members, presidents, and senior management.

•Managed the routing of loan submissions for approval or reporting.

•Prepared underwriting worksheets to loan staff and tracked for timely responses for review by senior management.

•Managed a busy calendar.

•Managed domestic travel plans, including air, car, and hotel.

•Monitored and addressed credit disputes received through E-Oscar and/or branch staff.

•Managed appraiser and credit life & disability licensing for compliance to bank policy.

•Prepared minutes for weekly Credit Committee meetings.

•Prepared monthly and quarterly reports as needed.

•Back-up Executive Assistant to the Chief Executive Officer.

•Coded invoices and created Expense Vouchers for payment.

•General administrative duties as needed.

2004-2005 Builders Northwest & Development, Rathdrum, ID

Supported all operational and administrative activities for this growing construction company.

Company Administrator

•Solicited local development companies for new business.

•Prepared and monitored job estimates.

•Handled all financial records for the company, including receivables, payables, and general bookkeeping.

•Managed all aspects of employee sourcing including working with state and local regulatory agencies, in addition handling all issues pertaining to the payroll function.

•Supported owner in all professional communications, including dealing with PR and ad agencies.

2003-2004 Northern Nevada Correctional Center, State of NV, Carson City

Administrative Assistant

As a member of the warden's staff, handled most administrative duties for this Nevada State medium-security penal facility. This high-profile operation intakes all prisoners monthly and coordinates transfers between state, federal, and extradition facilities.

1999-2003 Purchasing Manager/Corporate Trainer, AERVOE Industries, Inc., Minden, NV

Purchasing Manager/Corporate Trainer

Purchased all products for this consumer product manufacturing company, both domestically and internationally. Personally supported maintenance and production in purchasing equipment, supplies, and services. Acted as backup to the Customer Service Department assisting customers, reps, and dealers with questions, problems, and order fulfillment. Designated trainer for all administrative functions across both corporate and functional subsidiaries.

Prior Experience

Prior experience includes working with the University of Alabama teaching hospital with duties consisting of running both a front office and assisting the doctors of the Anesthesiology Department in an operating room environment. Duties between the two positions included management of a front office and patient files, appointment scheduling, preparing surgery schedules, scheduling in-service trainings, and close interaction with medical professionals and caring for patients with the utmost care and respect.

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