CURRICULUM VITAE

OF

NOMPUMELELO

SIBUSISIWE

CONCO

PERSONAL DETAILS

SURNAME: CONCO

FULL NAMES: NOMPUMELELO SIBUSISIWE

DATE OF BIRTH: 1990-05-07

ID NUMBER: 900**********

GENDER: FEMALE

NATIONALITY: SOUTH AFRICAN

RACE: AFRICAN

MARRITAL STATUS: SINGLE

DRIVER’S LICENSE: N/A

HEALTH STATUS: EXCELLENT

CRIMINAL OFFENCE: NONE

POSTAL ADDRESS: TSHIAME C 2120

HARRISMITH

9880

CONTACTS DETAILS: 078*******

ALTERNATIVE CONTACTS: 078*******

HOME LANGUAGE: ISIZULU

OTHER LANGUAGES: ENGLISH

BASIC EDUCATION QUALIFICATIONS

HIGHEST GRADE PASSED: GRADE 12

NAME OF THE SCHOOL: TSHELENKOSI SECONDARY SCHOOL

YEAR OF COMPLETION: 2007

SUBJECTS PASSED: ENGLISH

: ISIZULU

: TRAVEL AND TOURISM

: BUSINESS ECONOMICS

: HISTORY

: GEOGRAPHY

WORK EXPERIENCE

1.CALL CENTER: CALL CENTRE INTERNATIONAL [CCI]

POSITION: SALES AGENT

DUTIES: SELLING MERCHANDISE

DURATION: 1 YEAR 3 MONTHS

2.RESTAURANT: HEALTH SHOP (KAUAI)

POSITION HELD: KITCHEN CHEF AND JUICE BARTENDER

DUTIES: ENSURE THAT PATRONS HAVE AN ENJOYABLE DINING EXPERIENCE

BY PROVIDING QUALITY CUSTOMER SERVICE.

DURATION: 1 YEAR 6 MONTHS

3.MARCELS FROZEN YOGHURT: YOGHURT BAR

POSITION: CASHEIR AND SHIFT MANAGER

DUTIES: ENSURING THAT THERE IS NO SHIFT OVERSTAFFED

COMPLETING STAFFING SCHEDULE

PROVIDING LEADERSHIP TO A TEAM DURING A SHIFT

RESPONSIBLE FOR ALL CASH MANAGEMENT

MANAGING THE OPENING AND CLOSING OF WORK PREMISES

DURATION: 2YEARS

KITT KATT GERNERAL DEALER

POSITION: COOKER AND SUPERVISOR

DUTIES: ORDERING OF STOCK

UNPACK AND CHECK STOCK

ENSURING CUSTOMERS ARE HAPPY ALL THE TIME

DURATION: 1 YEAR

AREAS OF EXPERTISES

DELEGATING WORK

LABOUR SCHEDULING

MANAGING SHIFTS

QUALITY CONTROL

COST CONTROL

IMPROVING PROCESSES

STAFF COMMUNICATION

STOCK MANAGEMENT

KEY SKILLS AND COMPETENCIES

MANAGERIAL

-CAN EFFECTIVELY COMMUNICATE WITH STAFF

-LEADING STAFF TO PERFORM AT MAXIMUM EFFICIENCY

-RESOLVING DISPUTES BETWEEN MEMBERS OF SHIFTS

PERSONAL

-ABLE TO WORK AS PART OF A TEAM

-STRONG DESIRE TO LEARN AND GROW

-HAVING AN APPROACHABLE PERSONALITY

-COPING WELL UNDER PRESSURE

REFFERENCES

NAME: SAMANTHA

RELATIONSHIP: MANAGER&TRAINEE

CONTACT DETAILS: (:031-*******

NAME: KIM RAYN

RELATIONSHIP: MANAGER

CONTACT DETAILS: (031-*******

NAME: ADELLE ANDREW

RELATIONSHIP: MANAGER

CONTACT DETAILS: 031*******

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