Cyndie Bennett

423-***-****

ac3ec5@r.postjobfree.com

CERTIFIED CAREGIVER American Heart Association

At home care for Senior Citizens Hawkins County October 2013-July 2016

First Aid

CPR

AED (automated external defibrillators)

EXPERIENCE:

Administer oral medications

Check and monitor blood sugar (can set up injection and patient has to administer)

Operate and maintain CPAP machines

Operate stationary oxygen condenser and travel packs

Monitor blood/oxygen levels

Administer breathing treatments

SERVICES:

Mobility assistance, companionship, exercise, wheelchair assistance, personal hygiene, etc.

Light house keeping

Prepare and cook meals

Errands: doctor appointments, groceries, prescriptions

D'S TRANSPORTATION Morristown Tennessee United States

Non-emergency Certified Medical Transport Driver August 2012 - October 2013

Responsible for driving Tenncare and Medicare members to medical appointments daily.

Trained in First Aid

Trained in CPR

Trained in AED

Trained in defensive driving courses

MOUNTAIN AREA COMMUNICATIONS MORRISTOWN Tennessee United States

Customer Service Representative March 2011 - February 2012

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Refer unresolved customer grievances to designated departments for further investigation.

Solicit sales of new or additional services or products.

WESTGATE SMOKY MOUNTAIN RESORTS Gatlinburg Tennessee United States

VIP Welcome Center Manager March 2008 - October 2009

Hiring employees

Provide training of tasks to new employees

Responsible for daily and monthly deposits

Responsible for keeping records

Managing work flow in three welcome centers

Greeting guests

Making schedules for twelve employees

WESTGATE SMOKY MOUNTAIN RESORTS Gatlinburg Tennessee United States

Gift Room Ticket Clerk December 2007 - March 2008

Ticket Sales

Responsible for cash drawer

Confirming correct gifts for guests who attended timeshare presentations

WESTGATE SMOKY MOUNTAIN RESORTS Gatlinburg Tennessee United States

OPC Sales/Marketing April 2007 - December 2007

Ticket sales

Making guest appointments for timeshare presentations

Providing guests with excellent customer care

Determining appropriate gifts for guests who attended timeshare presentations

AC NIELSEN MARKETING COMPANY Wisconsin United States

Retail Data Collection Agent July 2006 - July 2007

Measure and assess customer and employee satisfaction.

Seek and provide information to help companies determine their position in the marketplace.

Gather data on competitors and analyze their prices, sales, and method of marketing and distribution

BERKLINE Morristown Tennessee United States

Customer Service Representative May 2004 - May 2005

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Refer unresolved customer grievances to designated departments for further investigation.

Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

STEPPING STONES CHILDCARE CENTER Newport Tennessee United States

Owner June 2002 - June 2004

Setting an annual budget for the business

Screened and interviewed families for childcare placement

Interviewed potential employees

Hired employees

Advertised for the business and childcare program

Handled customer complaints

Resolved customer complaints

Collected weekly and monthly payments from customers

Determining appropriate wages for employees

NEWPORT PLAIN TALK Newport Tennessee United States

Circulation District Manager September 1999 - May 2002

Managed and trained 21 independent contractors for daily deliver of newspapers

Handled customer complaints

Resolved customer complaints

Collected payments from customer accounts

Coordinated newspaper routes per independent contractor

CREDIT BUREAU OF EAST TENNESSEE Newport Tennessee United States

Customer Service Representative September 1996 - September 1999

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Refer unresolved customer grievances to designated departments for further investigation.

Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

EDUCATION

Adult Education Learning Center Buffalo New York United States

GED

Jamestown Community College Dunkirk United States

Early Child Education Diploma

Bryant and Stratton Business Institute Buffalo New York United States

Executive Administration/Word Processing Diploma

University of Phoenix Axia College Phoenix Arizona United States

Early Childhood Education Certification

ADDITIONAL SKILLS

Able to work efficiently with a team or alone

Strong analytic and planning skills

Experience in management

Able to provide excellent customer care

Proficient Computer skills

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