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Microsoft Office Customer Service

Location:
Elmont, NY, 11003
Posted:
November 19, 2017

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Resume:

Oliver Yorke

Account Manager - Richard Allen of Philadelphia

Elmont, NY 11003

ac3ebv@r.postjobfree.com - 347-***-****

Every business requires some form of sales that generates its success. By using my skillset, I will impact any team environment to further its ability to accomplish great things. The next step in my career is to join a team that will allow me to grow from within.

WORK EXPERIENCE

Account Manager

Richard Allen of Philadelphia - New Britain, PA - 2016-07 - Present

• Spearheaded direct marketing and B2B sales for Verizon in various markets, including New York, New Jersey, Massachusetts and Pennsylvania.

• Led a team coordinating campaign strategies on a daily basis to set and achieve goals.

• Train new employees on the systems and daily tasks in order to be successful in a team environment.

• Host preliminary and second round interviews; played a prominent role to help seek valuable talent.

• Assist with payroll, office financing and other administrative tasks. Customer Service Advisor

Pep Boys Auto - Long Island, NY - 2014-06 - 2015-10

• Consult with customers to serve their requests in an efficient manner.

• Being solutions oriented to resolve all customers' issues

• Transport products to/from service area while maintaining safety.

• Manage, request and distribute orders from outside wholesalers. Senior Page

New York Public Library - Long Island, NY - 2012-03 - 2013-09 New York

Library Page

• Process and check-in various library materials while achieving daily goals.

• Transport library materials to and from shipping and receiving.

• Compile daily process reports to ensure accuracy to help keep track of deadlines.

• Keep work station and storage room organized.

EDUCATION

Bachelor's of Arts in Economics in Economics

Queens College - New York, NY

2011-08 - 2016-06

SKILLS

Microsoft Office., MS OFFICE, workflow.

ADDITIONAL INFORMATION

SKILLS:

• Proficient with Salesforce, Verizon's CoFEE to Go, Bloomberg Terminal and Microsoft Office.

• Notable acumen with maintaining oral and written communication with customers and team members in a professional manner.

• Organization and analytics in order to properly negotiate the best possible outcome.

• Properly complete time sensitive tasks the first time to avoid disrupting workflow.



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