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R E S U M E

YASSMIN HAMAD MOHAMED OMRAN

Group 119, building 6 Apt. 13, El Rehab City – New Cairo

(Res.) 02-26931302 (Mobile) 012*-******* – 012*-******* ac3ebd@r.postjobfree.com

OBJECTIVE

Seeking a challenging senior administrative position in a multinational or international organization that allows career development and personal enhancement. EDUCATION German Commercial Diploma 1993

(Handelsklasse von der Deutschen Schule der

Borromaerinnen, Alexandria - Egypt)

German Language Diploma 1993

Issued by the Ministry of Culture - Germany

LANGUAGES German - English (Excellent spoken & written) French (V. Good Spoken & written) Arabic Mother Tongue PERSONAL DATA Nationality : Egyptian

D.O.B. : Alexandria, 30 March 1975

Marital Status : Married (2 Kids)

Personal Skills

Over 20 years of experience in executive positions (administration, sales/marketing, and banking).

High leadership skills and a highly responsible decision maker.

Capable of managing a large number of subordinates and delegating tasks.

Willing, professional, enthusiastic, detail oriented and very hard working and efficient.

Capable of maintaining high standards of operation even with tight deadlines without any supervision.

Positive attitude in dealing with a large number of personal contacts.

Understand and strictly maintain and adhere to confidentiality, security guidelines, policies and procedures.

Capable of interacting effectively with senior management with excellent interpersonal skills.

Strong and pleasant personality providing a good rapor with people.

Team worker, which helps develop a healthy and effective working environment.

Excellent Computer and office skills.

Activities:

Member of Alexandria Sporting Club, Alexandria Yacht Club and Al Rehab City Sporting Club. 2

Professional Experience

December 2016 – June 2017 Administrative Capital for Urban Development “ACUD”

Cairo, Egypt

Office Manager to the CEO & MD

Responsibilities include: Service, supervise and manage all admin related matters to the CEO’s office as well as establish and develop effective office systems and procedures. Supervise the day to day activities of clerical and secretarial staff reporting to me. Act as first point of contact for the CEO. Screen and prioritize all correspondence and incoming calls and respond as appropriate. Maintain contacts database. Prepare confidential correspondence and reports. Meet and host guests of the CEO. Arrange and confirm appointments and manage the CEO’s complex diary. Disseminate information as necessary and in a timely fashion. Provide close liaison with key partners. Arrange regular calendar meetings. Ensure stationery requirements for the office are met. Developing and maintain the filing system for the CEO's office. Represent the CEO's office interests on committees and working groups as directed by the CEO. Monitor the office’s budget, in liaison with budget holders as well as assisting them in drawing up annual budget proposals related to the office. Provide budget holders with regular reports on the office’s financial activities. Provide administrative support in arranging occasional conferences and workshops in liaison with other company departments if necessary.

April 2004 – November 2016 British University in Egypt “BUE” Cairo, Egypt

As follows:

March 2013 – November 2016 Director of the President's Office Promoted to this position. Responsibilities include: service, supervise and manage all admin related matters to the President’s office as well as leading a small team of junior administrators to provide a full range of administrative support to the academic activity, parents and students of the University. Supervise the day to day activities of clerical and secretarial staff, service all committees and boards chaired by the President (prepare agendas, write minutes and distribute/circulate them, liaise with committee members and other departments that follow up actions are taken as appropriate, drafting reports for these committees to higher University committees, etc Act as first point of contact for the President. Responsible for developing and maintaining a filing system for the President's office. Establish and maintain administrative procedures for the daily clerical work. Represent the President's office interests on committees and working groups as directed by the President. Monitor the office’s budget, in liaison with budget holders, assist budget holders in drawing up annual budget proposals related to the office, provide budget holders with regular reports on the office’s financial activities. Also provide administrative support in arranging occasional conferences/workshops/ symposia and guest lecturers in liaison with other University departments if necessary. October 2011 – February 2013 Office Manager to the Vice President For Research & Community Services

Promoted to this position. Responsibilities include: service, supervise and manage all admin related matters to the Vice President’s office as well as leading a small team of junior administrators to provide a full range of administrative support in relation to Research and Community Services to the academic activity of the University. Supervise the day to day activities of clerical and secretarial staff, service all Research & Community Services committees and boards (prepare agendas, write minutes and distribute/circulate them, liaise with committee chairs and other departments that follow up actions are taken as appropriate, drafting reports for these committees to higher University committees, etc Act as first point of contact for admin and academic staff seeking advice on regulatory and procedural matters related to Research & Community Services. Responsible for developing and maintaining a filing system for the VP’s office. Establish and maintain procedures for the submission of research projects and assignments of all University academics. Represent the VP’s office interests on committees and working groups as directed by the VP. Monitor the office’s budget, in liaison with budget holders, assist budget holders in drawing up annual budget proposals related to the office, provide budget holders with regular reports on the office’s financial activities. Also provide administrative support in arranging occasional conferences/workshops/ symposia and guest lecturers in liaison with other University departments if necessary. September 2007 – October 2008 Executive Assistant to the Dean November 2008 - September 2011 Faculty of Engineering Administrator Promoted to this position. Responsibilities include: service, supervise and manage all admin related matters to the Faculty of Engineering and the Dean's office as well as leading a team of administrators (10 subordinates) to provide a full range of administrative support to the academic activity of the faculty and the central admin of the University: set up and maintain administrative procedures in relation to student registration, teaching and assessment, provide administrative support for the academic activities of the faculty, supervise the day to day activities of clerical and secretarial staff, service all faculty committees and boards (prepare agendas, write minutes and distribute/circulate them, liaise with committee chairs and other faculty departments that follow up actions are taken as appropriate, drafting reports for these committees to higher faculty or university committees, etc act as first point of contact for faculty staff and students seeking advise on regulatory and procedural matters, secure storage of learning materials/exam papers/course work assignments, develop and maintain a filing system for faculty based student records and general faculty documents. Establish and maintain procedures for the submission 3

and storage of coursework/return of marked work/feedback of students, coordinate booking of rooms for exams and arrange for its invigilation, ensuring that the stationery requirements of the faculty are met, coordinate in the production of teaching and exam schedules with Student Affairs and Quality Assurance Departments, collating/updating and publishing the students program handbooks, coordinate students induction activities within the faculty, act as liaison and first point of contact with other University departments (i.e. HR, Finance, Central Administration & Corporate Services) and represent the faculty's interests on committees and working groups as directed by the Dean, monitor the faculty budget, in liaison with budget holders, assist budget holders in drawing up annual budget proposals related to the faculty, provide budget holders with regular reports on the faculty's financial activities, liaise and coordinate with HR department on the faculty's full and part time staff members payments attendance and any staff related matters, coordinate with HR department the hiring process of all faculty staff members, provide administrative support in arranging occasional conferences/workshops/symposia and guest lectures in liaison with other University departments if necessary, liaise with IT department and facilities staff to ensure that staff offices/classrooms and other teaching areas are properly equipped.

February 2007 – May 2007 Executive Assistant to the President Promoted to this position. Responsibilities were servicing all admin related matters to the President's office as well as servicing the Board of Trustees, Executive Group, University Board and all Senior Management Meetings of the University (prepare agendas, write minutes and distribute/circulate them, liaise with committee/board chairs and other senior management that follow up actions are taken as appropriate, drafting reports form these committees/boards to the Chairman of the Board of Trustees, etc provide administrative support in arranging occasional conferences/workshops/ symposia and guest lectures related to the President's office, coordinate with all admin department heads as well as academic senior management on any related issues to the President's office.

April 2004 – January 2007 Office Manager to the Project Manager & Executive Assistant to the Registrar &

Corporate Services Director

As Office Manager to the Project Manager and later the Registrar, my responsibilities were assisting in establishing the temporary office for the University Project and further when mobilizing to the permanent facility after construction and before inauguration. Responsibilities included the coordination of all administrative matters with the all related suppliers, service providers, and governmental authorities, as well as the Consulting Engineer, Designer and British Affiliate University. Assisted in the recruitment and selection of the local employee staff. Provided the whole office with complete administrative support and handling some marketing activities. In charge of purchasing and control of office equipment with control on petty cash and basic accounting activities. Prepared and supervised payroll and time sheets, car pool assignments, labor relation, and coordination of work schedules for local sub-contractors. Responsibilities also included secretarial duties, including filing, typing reports, processing mail and faxes.

June 2007 – August 2007 EMAAR Misr for Development S.A.E. Cairo, Egypt

Sales Admin Supervisor

Responsibility level of the job was one of a senior level and my role was to supervise and maintain EMAAR Sales Inventory. Initiate and provide proper document management for the sales Department and the sales centers as well as maintaining all customer master records and data. Responsible for providing accurate sales and prospects’ reports to management on the progress of daily sales, providing complete admin support to the sales department and the sales centers through managing a team of administrators and clerks, responsible for immediate execution of sales agreements and approving them, responsible of all outgoing mailing campaigns and correspondence to customers, authorized and responsible for generating sales contracts as well as managing the flow of contract from execution till it finally reaches the customer, supervising the overall back office work flow at the sales centers during launches and events, liaise with Marketing to ensure promotional material are sufficiently provided to sales centers all the time, responsible of validating all commission claims by the sales staff, responsible for briefing and training new recruits to the sales admin team on policies and procedures and the managing of the database, responsible for generating and supervising the maintenance of a solid filing system of all customer documentation, in charge of liaising with all departments (legal, customer care, finance, internal audit and property development) to ensure that all sales agreements and procedures are efficiently executed.

December 2001 – March 2004 Maternity Period

May 1999 – October 2001 “BMW” – Al Fotouh Co. for Vehicle Assembly – Cairo, Egypt

Marketing Administrator

Promoted to this position and transferred from Al Fotouh Automotive Co., which was one of BMW’s dealers to the BMW (ACVA) Head Office. My principal accountability was assisting in the initiation, development, co-ordination, direction, control and administration of all marketing activities for assigned products and development programs such as: Maintaining the company’s database and performing related data entries and updates as well as searching and accumulating new data. Keeping data bases for possible prospective clients to be used as directed by the management. Identifying effective methods for conducting mailing campaigns and executing them. Interacting with suppliers and working with counterparts in the marketing department to develop marketing plans. In charge of ordering the company’s catalogues and P.O.S material from Germany and arranging for their port releases and distribution to sales outlets. Responsible of the processing and production of all printing material and stationery for the company and the dealers. Responsible for the department’s filing and marketing material storage and 4

inventory. Extending proper administrative assistance to my team members in executing the marketing plan. Planning, preparing and executing events and assisting in the preparations of Press Conferences and Joint Promotions. Liaise between the marketing department and the finance department to insure that all pending payments and purchase orders are executed. Assist in the coordination and preparation of promotional activities to enhance sales. Propose and implement cost effective ideas and methods related to marketing activities and finally assisting the Marketing Manager in all routine marketing activities. October 1998 - 30 April 1999 “BMW” - Al Fotouh Automotive Co. Cairo, Egypt

Executive Secretary to GM

Al Fotouh Automotive Co. was the main dealer for Al Fotouh Co. for Vehicle Assembly (ACVA), which was BMW Group’s sole agent and vehicle assembler in Egypt. I was responsible of all office administrative issues regarding the General Manager and the Sales and Marketing Department such as: Correspondence, filing, in and out going mail, faxes, shipping documents, offers and quotations, receiving all customer complaints and tackling them, co-ordinate staff meetings, appointments, travel arrangements for all staff and visiting delegates, handle all documents concerning BMW Group in Munich and BMW ME in Dubai, co-ordinate the delivery of new vehicles from ACVA, maintain vehicle stock of the dealership, arrange the issuance of traffic letters and delivery of vehicle to the customer, handling stationery requests and controlling their distribution, assisting Sales & Marketing Manager in his day to day work.

April 1997 - August 1998 EMARAT Petroleum Co.

Dubai, UAE

Executive Secretary in IT Dept.

Process all correspondence and assist in preparation of users guides, manuals and reports, consolidate all filing into one central area in the department, facilitate all administrative work in the department (leave forms, expense claims, loans, etc.), advise user’s department on IT procedures (adding users, requesting peripherals, etc.), control and monitor all financial documents

(Requisitions, Purchase orders, etc receive all calls, manage the IT Library, mail distribution, control stationary supplies, coordinate staff meetings, appointments, leave plans, travel arrangements for department staff and incoming guests (visa formalities, flight schedules, accommodation and transportation), substitute Help Desk Assistant, when on leave. Assigned to handle all documents, correspondence and administrative issues related to the year 2000 problem by the Year 2000 Committee for the whole corporation.

December 1995 - March 1997 Liwa Private Intl. School Al Ain, UAE

Class Teacher – Grade 2

The school followed the British Curriculum. I was responsible of teaching 5 subjects: English, Math’s, Science, Social Studies and P.E. My responsibility as a class teacher included handling all issues related to my class, preparing lessons as per set plan for the class which included designing Fact sheets, Worksheets and Exam sheets. Also in charge of any activities and functions related to the class. My responsibilities included preparing students’ quarterly and final reports and also a weekly report regarding each student’s progress and behavior in class to the Principle and Deputy Principle. April 1995 - December 1995 Standard Chartered Bank Al Ain Branch, UAE

Personal Financial Consultant & Secretary

to the Branch Manager - UAE

Main job requirement was providing customers with information about Personal Banking and selling the complete range of Retail Products at the Bank. Recommend express loans, approve account opening, clearing checks, completing letters of guarantees, dispatching documents to Central Operations and supporting Priority Banking. These responsibilities required strong selling and inter-personal skills, creativity and initiative. Additionally, responsible of all administrative work in the Branch including general filing, translation, general typing, handling courier and mail services, electronic mail and in and out faxes. October 1994 - April 1995 Hotel Inter-Continental

Al Ain, UAE

Sales & Marketing Executive

As a Sales & Marketing Executive my responsibilities included, implementing all Sales & Marketing action plans established by the Director of Sales & Marketing, calling customers, assigning Travel Functions (Trade Shows, Associations, etc.), establishing

& maintaining files on major accounts, promoting sales leads, planning sales trips, reporting to the Director of Sales & Marketing in writing on potential market needs and coverings, arranging site inspection visits of the Hotel accompanying the clients on these visits, disseminate sales related information to other Departments, maintaining high level of exposure in the Hotel’s market area, establish and maintain effective employee relationship, perform special projects assigned by the department’s Director.

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October 1993 - August 1994 Egyptian Metal Industries- Alexandria, Egypt

Executive Secretary to the GM

Egyptian Metal Industries is a major Production Company in Alexandria, Egypt. As the Executive Secretary to the General Manager, my responsibilities included initiating a new filing system for the company, answering all in/out mail, handling all administrative issues at the Head Office, handling all documents concerning the export of company products to Europe and across the globe (Purchase Orders, Bills of Lading, Shipping Documents and Bank letters of Credit), presenting a daily report to the General Manager on all Company activities.

July 1993 - September 1993 Austrian Consulate General Alexandria, Egypt

Secretary to the Consul General

(Trainee)

Being the Secretary to the Consul General of Austria in Alexandria – Egypt, responsibilities included attending to all secretarial duties to the Consul General and his Deputy. Answering and mailing in/out correspondence, preparing visas, filing documents translation of documents, letters and ads from German to English and Arabic.

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