Manager Service

CURRICULUM-VITAE

Rajesh Kumar Verma A/*** Sec-*1, New Vijay Nagar,

Ghaziabad, (U.P.-201009)

*********@*****.*** Contact No.-91+783*******

************@**********.*** 981*******

CAREER OBJECTIVE

To be associated with a progressive organization that give scope to update my practical knowledge and skills in accordance with the latest trends.

I wish to get a chance to judge my capabilities and join the challenging career there by moving ahead towards excellence.

To believe in success through vision, hard work and continuous improvement.

EDUCATIONAL QUALIFICATION

Graduation (B.Sc.-Math’s) Passed from C.C.S. University, Meerut.

Intermediate Passed from U.P. Board, Allahabad.

High School Passed from U.P. Board, Allahabad.

PROFESSIONAL QUALIFICATION

MBA (HR & Marketing - Distance learning) from Amity University Noida.

6th Month Diploma in Computer Application from NCC. Institute Delhi.

COMPUTER SKILLS

MS-Office-2003, 2007 (Ms-Word, Excel & Power Point).

Internet (all type surfing knowledge).

Knowledge of Hardware & Networking.

Advance knowledge of EXL (Management Information System)

EXPERIENCE

Working as Branch Manager in Sun-Ex Courier, Cargo & Logistics Pvt Ltd. From Dec - 2015 to Till Date.

8th Month Experience as Branch Manager in Global Telelinks Pvt. Ltd. From April - 2015 to Dec - 2015.

2 Year experience as Branch Manager in Samruddha Jeevan Multi-state Multi- purpose Co-operative society LTD From March-2013 to April - 2015.

2.5 Year experience as Customer Care Executive (Back office) in EXL Service.com (I) PVT LTD, Noida.

5 Years experience as Process Associate in COMPETENT SOFTWARE PVT LTD, Noida.

JOB RESPONSIBILITY AND ROLLS

Maintaining relationship with the existing clients. Meeting them on regular basis and making efforts to increase client participation to get maximum business.

Taking responsibility for all departments of branch and ensuring that all the departments are performing at the desired levels.

Ensuring that a healthy relationship and effective/positive internal communication across the various departments within branch is maintained at all the times.

Ensuring that interaction between branch and HO moves smoothly.

Establishing contacts with clients and promoting our products.

Responding to the Rate request and service request.

Monitoring freight collection and keeping a watch on the credit limits.

Constantly looking at improving branch staff performance and looking at means of enhancing individual performance.

Motivating staff with actions and verbal communication.

Ensuring that decorum and correct comportment is maintained in branch.

Sending sales Leads on regular basis to other Magnum branches and HO.

Keeping a tap on the activities of the competition in the region and informing HO in due time.

Providing timely MIS and other information to HO on deadline.

Ensuring that the company policy is followed by all the branch members with respect to rules and regulations of HR, IT, Admin etc.

JOB RESPONSIBILITY AND ROLLS IN LAST JOB

Submission of Daily, Weekly & Monthly Reports within the deadlines specified by H.O./Superiors

Taking proper measures for overall cost control at branch level – Electricity bills, Branch expenses, etc & ensuring bills are submitted to H.O. for approval on time.

Monitoring Cash/Cheque details on daily basis along with the deposition of the same in the bank. (In co-ordination with Accounts dept. at H.O.)

Ensuring completion of all entries on daily basis at the branch with nil pending work. Pending work, if any shall be informed to authority at H.O. and approval shall be taken before leaving the branch.

Assuring 100% Implementation of new procedures & systems recommended by the management.

Checking records with proper supporting of the branch expenses.

Proper checking of branch /Guest house, ensuring hygiene & infrastructure. Maintaining asset list of guest house.

Maintaining a register at the branch stating the opening time and the closing time of the branch.

Monitoring timely opening & closure of the branch on daily basis.

Ensuring supervision of daily cleanliness at branch as well as Guest house.

PERSONAL DETAILS

Father’s Name : Shri Laxmi Narayan

Date of Birth : 9th April 1983

Nationality : Indian

Gender : Male

Marital Status : Married

Language Known : Hindi & English

Hobbies : Listen Music, Traveling,

Play & Watch Cricket.

Date

Place (Rajesh Kumar Verma)

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