TAMI KASTNER

**** ***** *** ** • Oak Grove, Minnesota 55303 • 763-***-**** • ac3dyw@r.postjobfree.com

OVERVIEW

Customer service/sales support experience, Supported the Sales team by quoting, negotiating and taking sales orders. Possess strong communication skills as well as oral and written skills that have been derived form working with sales orders. Provide informatin to internal and external customers. Assisted in Meeting yearly sales goals.

EXPERIENCE

THERMO FISHER SCIENTICI

Customer Service / Sales Support Representative

Quote and take sales orders via fax, email and telephone.

Enter the orders, figure discounts and commissions, acknowledge orders, and expedite orders.

Worked with production and logistics. ( Global Trade Complaince Training)

Worked with purchasing & vendors - expediting orders and pricing.

* Assisted Product Manager - with pricing and costing of products

* Assisted with Trade Shows - and Global Sales Training Workshops- provide literature, demos & planned events.

* Assisted World Wide Sales Managers on selling product- providing information they needed to quote products.

* Managed a Fortune 500- 2 million dollar account- from point of sale to when orders shipped.

TWIN CITY BOTTLE, INC.

Accounts Receivable / Customer Service

Cash receipts applications-daily deposit

Worked on Main Accounts- 3M- Ecolabs- Aveda - Liberty Carton

Customer service./Sales Support/ Switchboard

TARGET DISTRIBUTION

Invoice Processing Clerk

Entered data into computer for inventory purposes.

Entered daily invoices into system to be paid.

Scheduled trucks for incoming merchandise/ worked in shipping and reciving

Set up the Perfect Match Invoice Payment System

NORTHLAND COMMUNITY COLLEGE

Office Receptionist / Clerk

General office work: typing, filing.

Assisted students with financial aid.

Assisted athletic director with rec programs

EDUCATION

ANOKA RAMSEY COMMUNITY COLLEGE

Coon Rapids, MN

Business Classes (20 credits)

ANOKA TECHNICAL COLLEGE

Anoka, MN

Travel Agent Certificate (1 year)

NORTH DAKOTA STATE UNIVERSITY

* University Studies (44 Credits)

SOUTHEASTERN VOCATION CENTER

* Business Certifciate (1 year)

TRAINING-

Progress improvement trainig, Lean Manufacturing training, Screening MK denial process for logistics.

Fred Pryor -Dealing with Difficult peple, crictal thinking, Phone Doctor- Email Equittee

Volunteer - Leader for Feed My Starving Children- School Supplies for Kids, Leader for collecting Mittens for locals

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