Customer Service Administrative Assistant
Resume:
Shadijah Crawford
Administrative Assistant
Greensboro, NC 27406
********.********@*****.***
Organized and efficient Data Entry Administrative Assistant highly skilled in office administration, customer service, data organization, proofreading, database management and word processing. Accomplished at transposing large amounts of data with accuracy and speed. Highly organized and detail-oriented. Work Experience
Administrative Assistant
TOPA Insurane Services Inc
May 2017 to October 2017
Performed front office reception and administration duties. Received payment and recorded receipts for services. Entered claims into the computer system.
Managed inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices. Performed administrative support tasks such as proofreading, transcribing handwritten information and operating calculators or computers to work with pay records, invoices, balance sheets and other documents. Accurately entered information into various computer programs. Produced monthly reports using advanced Excel spreadsheet functions. Organized forms, made photocopies, filed records, and prepared correspondence and reports. Added new material to file records and created new records. Communicated with domestic and overseas offices to arrange B2B shipments. Administrative Assistant
Schneider Regional Medical Center - Charlotte Amalie, VI May 2016 to March 2017
Assisted with all aspects of health services staffing, competency, processes, customer service, and quality improvement.
Assisted Employee Health Staff with supporting employees in a healthy and safe return to work following an injury or illness, facilitating workplace accommodations and fostering healthier work environments. Assisted Employee Health Staff with the installation of improved work methods and procedures to achieve agency objectives.
Entered numerical data into databases in a timely and accurate manner. Obtained scanned records and uploaded them into the database. Reviewed medical records for completeness and filed records in alphabetic and numeric order. Added new material to file records and created new records. Assisted with receptionist duties, file organization, and research and development. INTERN
Virgin Islands Water and Power Authority - Charlotte Amalie, VI June 2015 to September 2015
Assisted with all aspects of administrative management, directory maintenance, logistics, equipment inventory, and storage.
Managed inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices. Prepared business correspondence, typically using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).
Produced monthly reports using advanced Excel spreadsheet functions. Obtained scanned records and uploaded them into the database. Organized forms, made photocopies, filed records, and prepared correspondence and reports. Education
BA in Biology
University of the Virgin Islands - Charlotte Amalie, VI December 2016
BA in Biology
University of North Carolina - Greensboro, NC
May 2014
Skills
Accounting (Less than 1 year), database. (1 year), database management (Less than 1 year), Excel (Less than 1 year), Medical terminology (Less than 1 year), Customer Service (2 years), Administrative Support (2 years) Additional Information
SKILLS
60WPM typing speed
Dedicated team player
Advanced Excel spreadsheet functions
Works well under pressure
Database management
Accounting familiarity
Accurate and detailed
Proofreading
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