Customer Service Data Entry

SYLVIA ARNOLD

**** **** ******* **.

Hoover, AL *5216

(205) 290~5172

************@*****.***

OBJECTIVE

I passionately desire a career position, where my assets would be fabulous within your

organization. My 27 years of experience expresses dedication that, ensures my focus

shines on all its clients. The confidentiality & accuracy in many aspects, of an establish-

ment is critical within my relationships.

PROFESSIONAL EXPERIENCE

April 2017 ~ Current BENTON NISSAN OF HOOVER, HOOVER, AL

Receptionist

Compassionately offer listening ears & humble heart towards all VIP Guests.

Assist Salespeople with out of the box stages, to accomplish their Vehicle Quotas.

Maintain cash safe, postage meter, incoming/outgoing mail, FEDEX, usage of

Word & Excel.

January 2017 ~ April 2017 SNELLING STAFFING SERVICES, HOMEWOOD, AL

Receptionist

Compassionately offered listening ears & humble heart towards all VIP Guests.

Assisted Salespeople with out of the box stages, to accomplish their Vehicle Quotas.

Maintained cash safe, postage meter, incoming/outgoing mail, FEDEX, usage of

Word & Excel.

September 2016 ~ December 2016 PRIDESTAFF, HOOVER, AL

Data Entry Clerk

Superiority while I performed complete & detailed File Indexing.

Data Entry skills were executed with accuracy & speed.

Professionally encountered internal telephone contacts within the team.

September 2015 ~ May 2016 GOLDEN TECHNOLOGIES, WILKES-BARRE, PA

Traffic Manager Assistant

Mastered White Gloves Pick Ups. Regular Pick Ups were scheduled on freight sites.

Maintained Bill of Ladings in Excel; high level of telephone customer service.

Assisted with various stages of Freight Claims.

June 2015 ~ September 2015 LYNEER STAFFING SOLUTIONS, PITTSTON, PA

Clerical

Executed Work Orders & Product Warranties utilizing, data entry in Access.

Handled Freight Pickups, Freight Claims & telephone contacts with superiority.

Habitually build positive relationships with other people.

June 2014 ~ May 2015 BODEN, PITTSTON, PA

Warehouse

Performed excellent refurbished apparels in a warehouse environment.

Successfully cross trained in detailed janitorial cleaning, packing, put away,

shipping, quality control, opening, gaylord, bag & tag.

Continuously attempted to build relationships with coworkers & outside vendors.

Maintained very safe & clean environment within workstations & pallet areas.

February 2014 ~ June 2014 ONESOURCE STAFFING SOLUTIONS, WILKES-BARRE, PA

Warehouse

Processed refurbished apparels in a warehouse environment.

Crossed trained in quality control, bagged & tagged garments.

Maintained safe working conditions within workstation.

March 2013 ~ September 2013 BUILDING BLOCK LEARNING CENTER, WILKES-BARRE, PA

Teacher

Enhanced the children’s language, cognitive, emotional, social, & physical development through play.

Engaged daily with the families which created an opened door policy.

March 2007 ~ February 2013 GREAT START EARLY LEARNING CENTER, BRIGHTON, AL

Teacher

Cultivated language, cognitive, emotional, social, & physical areas of child development.

Devoted excellent customer service to the children’s families, which created a

professional environment.

Assisted the director/owner with various administrative responsibilities.

March 2000 ~ June 2006 QUEST DIAGNOSTICS, INC., LYNDHURST, NJ

Payroll Assistant II

Proficient with ADP 8.0 (Kronos 8.1) & PeopleSoft 7.5, processed multiple states payrolls

(OH, NJ, lL, MD, & TX).

Processed payroll for approximately 4,000 exempt & hourly employees.

Processed garnishment, new hire, termination, direct deposit, taxes, unemployment, &

wage verification forms.

November 1990 ~ March 2000 LIZ CLAIBORNE, INC., NORTH BERGEN, NJ

Payroll Clerk

Proficient with Liquidus (Kronos) processed multiple states payrolls (NJ, NY, & PA).

Processed & reconciled payroll for approximately 500 hourly, 700 union, & 2,000 retail associates.

Prepared garnishment, new hire, termination, direct deposit, taxes, unemployment, &

wage verification forms.

June 1986 ~ June 1990 ATLANTIC EXHIBIT SERVICE, INC., IRVINGTON, NJ

Payroll Processor

Processed & reconciled payroll for approximately 300 union associates.

Handled accounts payable & receivable. Prepared health & welfare, annuity, pension,

legal, & severance reports.

EDUCATION

2006 ~ 2011 CHILDCARE RESOURCES

Child Care Development…Certificates received

1985 ~ 1986 AMERICAN BUSINESS INSTITUTE

Word Processing Specialist…Certificate received

1980 ~ 1981 EMPIRE TECHNICAL SCHOOL

Computer Programming…Certificate received

1975 ~ 1979 BARRINGER HIGH SCHOOL

Business…Diploma received

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