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Customer Service Technician

Location:
Gilbert, AZ
Salary:
28 dollars per hour
Posted:
November 18, 2017

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Resume:

Randy William Padmore

**** *. ******** ***.

San Tan Valley AZ. 85142

Cell 480-***-****

ac3dux@r.postjobfree.com

EDUCATION:

Technical Career Institute, Associates of Occupational Studies in Electronic

Manhattan, New York (October 1983)

Gateway Community College, Certification [Hospital Central Services Technology]

Phoenix, Arizona (September 2012)

HONORS:

Motorola Bipolar 3 Outstanding Technician, (October 2000)

EMPLOYMENT:

Manufacturing Technician - Kelly Services, Intel Corporation [October 2014 – present]

Cross Modular Support- Chandler, Arizona.

Responsible for operating, monitoring maintaining and performing a variety of qualifications within the Foup wash area. Performs daily auto and manual bagging of completed fabricated lots. Also responsible for bagging and storage of reclaimed and trashed Foups. Responsible of new Foup creations, which entails performing detailed experimental testing to collect data while inputting these results into a (DOE) excel spread sheet for engineering analysis. All to support a fast paced cross modular support team (CMS) work in process coordination (WIPCO).

Manufacturing Technician - Kelly Services, Intel Corporation [October 2012– June 2014)

ATTD- Chandler, Arizona

Perform process testing within the ATTD (Assembly and Test and Technology Development) area. Operated the Ro-FIN UV laser which reads and detects passible or rejected materials. Responsible for communicating any tool interruptions to technical maintenance team to ensure proper measurement and material disposition. Responsible for operation of the Hiriata TTH001, tray to tray transfer system in ICOS. Certified to run Zygo TMI, though mold interconnecting hold depth measurement metrology tool. I have knowledge have been certified within the test area operating the Advantest T200 Tester. Have been cross functionally certified in product platform verification, PPV.

Student- Gateway Community College, [October 2010 – September 2012]

Program of study: Coursework, in hospital central services technology (Graduated, September 2012)

Internship (Banner, Ironwood Hospital, Phoenix children’s Hospital)

Manufacturing Technician - Kelly Services, Intel Corporation [March 2008 – September 2009]

Chandler, Arizona

Cross Modular Support- Chandler, Arizona.

Responsible for operating, monitoring, maintaining and performing a variety of qualifications within the Cross Modular Support Team, CMS. Performed complete wafer preparation from initial silicon starts to final completed lot. Bagging and shipment included. Ability to work within the team environment, showing a high level of attention to detail and customer service. Performs daily manual bagging and washing of foups to expedite back to FAB operations.

Manufacturing Technician – Medtronic’s Microelectronics [April 2006 – February 2008]

Tempe, Arizona

Chemical Vapor Deposition- (CVD)

Responsible for running production, monitoring and maintaining high temperature furnaces and vacuum systems for the Chemical Vapor Deposition Process, CVD. Ensures accurate measurement and recording of process data from processed wafers using defined procedures and recipes. Review CVD SPC charts for process quality and reacted to routine out of control system conditions. I have knowledge of vacuum systems and ability to trouble shoot vacuum systems to ensure baseline operations.

Manufacturing Technician - Kelly Services, Intel Corporation [October 2005 – March 2006]

Chandler, Arizona

Photolithography

Performs wafer fabrication functions in the production of the semiconductor devices in photolithography. Operates photo resist spinners, TEL coaters and developers when performing alignment and photo masking operations. Responsible for performing daily basic preventative maintenance set up and calibration. Performs hazardous materials chemical bottle changes, photo resist replacement. Capable of reading and interpreting MSDS, material safety data sheets.

MOTOROLA, INCORPORATED, Mesa Arizona [April 1989- September 2005]

Device Engineering Technician- [November 1997- September 2005]

Chandler, Arizona

Worked with device engineering team to operate and interact within a fast pace final probe environment. Monitoring the probe area by reviewing every final wafer lot and there electrical test data failures. I also was responsible for properly dispositioning of each low yield and held lot at final probe. Responsible for preparing and charting graph results for each probe failure. Presentation to the device engineering team to review and identify yield failure patterns. Was asked to review entire FAB equipment scrap related failures in photo, metals, dry, wet etch and diffusion areas. Provided root cause analysis and documentation and reported my corrective actions in detail to device engineering team. Performed with a high level of understanding and experience with statistical process controls SPC and am familiar with total process manufacturing, TPM concepts. Responsible for inputting extracted electrical data analysis into design of experiment, DOE spreadsheets.

Senior Process Technician- [May 1995- October 1997]

Mesa, Arizona

Bipolar 3

Performed process experiment within the dry and wet etch disciplines to identify the root causes of process yield failures and implemented corrective actions. After thorough data analysis increased probability of the correct solutions was based on the etch products failure parameters. Responsible for being on a team of technicians on the forefront of monitoring and driving improvement in overall etch process, yield cycle time and scrap reduction within the Bipolar 3 discipline. I created and maintained a daily alert to notify engineering and operation management of any suspected or low yielding and scrap lots with the Bipolar 3 disciplines.

Equipment Maintenance Technician- [October 1992- May 1995]

Mesa, Arizona

Bipolar 3

Responsible for performing daily preventive maintenance, PMs on all fabrication equipment within the etch area. I have knowledge of vacuum systems and ability to trouble shoot these systems. Routinely perform system disassembly of dry or wet etch equipment to ensure parts are clean during PMs. As a etch equipment owner I have developed processes and methods to increase equipment uptime, improved wafer output. While working across a rapidly changing fast paced environment.

Manufacturing Specialist- [April 1989- October 1992]

Mesa, Arizona

MOS 6 LATG

Manufacturing specialist within the dry etch area. Responsible for operating, monitoring and performing a variety of qualifications and calibrations on dry etch tools. Maintain equipment for processing semiconductor wafers using knowledge of statistical process control SPC. Shown ability to work effectively within and across a fast pace organization.. Able to lead or participate in FAB team efforts to reduce scrap and wafer lot cycle time.

SOFTWARE: Experienced in, Mac O/S and Microsoft office and varies version of windows, PROMISE, DOS.



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