Resume

Amit Kumar Das

S/o :- Krishna Chandra Das

Vill+Post :- Raina

Dist :- Burdwan

Pin:- 713421

West Bengal (India)

Mobile :- +919*********

Whatapps :- +919*********

Email :- ac3djd@r.postjobfree.com

OBJECTIVE :- To have a long career in the housekeeping department to gain further skills and attain the goal of the organization aiming at mutual growth.

AREA OF PREFERENCE :- House keeping.

EXPERIENCE :-

1. Worked with Vythiri Village a Luxury Spa & Resort as a Guest room attendant from 3ed may 2014 - 5th step 2014 Kerala Kochi.

2. Worked with Holiday Inn (IHG) as a Guest room attendant from 13th Nov 2014 - 5th April 2016 Kochi Kerala.

3. Currently working as a Senior Guest room attendant at Hyatt Centric Bangalore India from 7th April 2016 to till date.

GOOD SKILlS :-

1. Excellent Guest Service & communication skills.

2. Basic Knowledge about laundry Procedure, washing, pressing, steam pressing and calendar machine work and chemical knowledge.

3. Basic Knowledge about Opera Software, Micros Software, Triton software & Minibar inventory and how to check expiry.

4. Knowledge about Checking the guest room.

5. Knowledge about Lost & Found Procedure.

6.Servicing bed room of the required standard, using cleaning materials/ equipments.

DUTIES & SENPONSIBILITES :-

1. Responding immediately to the complaints and requests from guests.

2. Answering Guests requests.

3. Cleaning the guests room as well as public areas.

4. Providing excellent customer service as par the standards of the hotel.

5. Work closely with other departments to achieve maximum guests satisfaction.

5. Handling the clearing equipments.

6. Handling of miniber and guest laundry.

7. Making more and more guest engagement.

8. Giving job Oder to Engineering department like Plumping, Electrical & Painting.

9. Maintains clean, pate, hazard- free work environment at all time.

10. Understands the emergency procedures for the entire hotel provides visibility and assistance to guest .

EXPART :- Deep cleaning, Carpet Shampooing, Floor polishing & buffing.

CORE COMPETENCIES :-

* Good communications skills * Good listener * Patience * Team player *Help other colleague & friendly.

TRAINING EXPORE :-

Vythiri village a luxury spa & resort, Training only housekeeping specialisation. Period 4th month, Wayanad, Kerala, Kochi-India.

EDUCATIONAL QUALIFICATION :-

Passed Exam

Board/University

Year

Marks

Percentage

Madhyamik

W.B.B.S.E

2005

335

44.12%

H.S.

W.B.C.H.S.E

2008

238

41.83%

B.A.

University Burdwan

2011

498

36.89%

PROFESSIONAL QUALIFICATION :- In the month of January 2014, I have successfully completed the 6th month full time course'' Housekeeping Utility Services'' a course organized by the Ministry Of Tourism - Government of India under the able guidance of the teachers at coveted institution- ''Institute of Hotel Management catering technology and applied nutrition''- Kolkata India, and have obtained a certificate for the same.

EXTRA CURRICULAR ACCTIVITIES :-

* Participated in annual function at Hyatt.

* Have been attendant course of FIRST AID at Hyatt.

* Nominated one time for well groomed at Hyatt.

* Given opportunity to inspect the guest room at Hyatt.

* Got good experience on self checking room.

INTEREST AND HOBBIES :-

Home decoration, Watching movies, Playing cricket.

PROFICIENCY IN LANGUAGES :-

English, Hindi & Bengali.

PERSONAL INFORMATION :-

Gender - Male

Nationality - Indian

Marital Status - Single

Date Of Birth - 29th jun 1988

Health – 5ft 7 inches, Weight – 62 kgs, Chest- 81cms.

Passport - Yes.

DECLARATION

I hereby declare that the above mentioned facts are true to the best of my knowledge and Belief.

Place :- Kolkata (India) Thanking You

Date :- Amit Kumar Das

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