Shaden Raafat Ahmed Abdel-Fattah

* ***** *****-****** ******, Haram-Giza

**-********

010********

ac3dgm@r.postjobfree.com

Personal Information

Date of birth: 24/10/1995

Marital Status : Single

Objective

I am a fresh college graduate currently looking for a full-time job in business field. I would like to utilize my high degree of work efficiency and organizational skills to contribute to the overall success of the organization. Education

Bachelor of Business Administration – Accounting (English) May 2017 Akhbar El-Yom Academy, Cairo, Egypt

Grade: Excellent, 94.80%, Graduation Project :Excellent Sakkara Language School

Modern Narmer Language School

Experience:

CI-CAPITAL Security Brokerage Aug 2017-present

Trainee

Tasks Include :

• Provide Clients with information about today’s stock market

• Taking and confirming orders from the clients

• Applying orders on the system .

AHLI UNITED Bank Aug 2015

Trainee

Summer internship in Customer Service .

Tasks Include:

• Provide customers with product and service information.

• Assisted customers in filling up forms and Perform customer requested research.

• Answered basic customer inquiries regarding interest rates, service charges and account histories.

Barclays Bank Aug 2014

Trainee

Summer internship in Customer Service .

Tasks Include:

• Handle customer inquiries.

• Support clients in many banking transactions.

Skills

Languages

• Arabic: Native

• English: Fluent

Computer Skills – ICDL Certificate 2016

• Office Programs : Word, Power Point, Excel

• Windows: Very good knowledge of windows operating system

• Internet

General Skills

• Self-Learner

• Presentation

• Communication

• Research Skills

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