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Manager Microsoft Office

Location:
Pass Christian, MS
Salary:
40000
Posted:
November 17, 2017

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Resume:

Laurel Getchell

***** ******* ****, **** *********, MS 39571-8974

Cell phone: 228-***-****

ac3df3@r.postjobfree.com

Experience:

**/**** ** **/**** & 07/2009 to 02/2015: Emergency Management Program Analyst, Excalibur Associates, Inc., Keesler AFB, MS 39534. Supervisor: Keesler Project Manager: Matthew Jalufka, 228-***-****. Supervisor may be contacted. Active: Secret Level Security Clearance

Administrative responsibilities and accomplishments included:

Rewriting entire Installation Emergency Management Plan (10-2) based on the new, required 10-2 Tool, This includes a complete review of all references; adding a new Glossary, Acronyms, and reference sections; updating all checklists (writing new All-Hazards Preparedness, All-Hazards Response and All-Hazards Recovery checklists); and updating and adding comments by all stakeholders.

Updating localized training class slides and creating lesson plans for the classes.

Edited the Keesler AFB Disaster Readiness Force basic Airshow Plan and rewrote the Keesler AFB Hurricane Shelter Guide.

Writing the Keesler Office of Emergency Management Standard Operating Procedures (SOP).

Writing two EOC SOP: one for office staff and one for EOC members.

Recording minutes at Keesler AFB Emergency Management Working Group (EMWG).

Complete shelter review, determining square footage available for sheltering individuals in the event of an incident. Designing slides for EMWG Sub-working Group for determining Keesler AFB Hurricane Shelter Standards.

Responding to the Keesler EOC as Emergency Support Function (ESF 5) and EOC Administrator when required for exercises and real-world events. Compiling information and creating EOC data point slides for Project Lead to brief the Crisis Action Team (CAT) whose members include Keesler AFB Senior military officials for key decisions regarding current crises (or exercises).

Act as Air Force EOC Liaison to Harrison County EOC in Gulfport, MS. In situ for Tropical Storm Karen, and Hurricane Isaac.

Records Manager (alternate) for the department. Converted entire office to electronic records including historical data from 2010 to 2014 (more than 1000 individual hard copy documents scanned, renamed, and added to Electronic Records file.)

Completed Shelter-in-Place review of every occupied facility on Keesler. Documented findings and followed up with emails to appropriate chain of command. Completed a second evaluation of facilities not in compliance.

Created a Hurricane Timeline of Events that specifies critical pre-landfall decision-making times for Keesler AFB Wing Commander and Command Staff regarding evacuations, sheltering, base and facility closures, and many others.

Writing the Event Summary/After Action Report fillable worksheet for Emergency Operations Center (EOC).

Additionally, tasked with creating many documents, publications, and slides for Project Lead.

01/2010 to 02/2015: Adjunct Professor, Tulane University, Biloxi, MS 39532. Supervisor: Director, Homeland Security Studies, Michael Wallace, 504-***-****. Supervisor may be contacted.

Educated students in the evolution and concepts of both emergency management and homeland security. That included the history, legal framework, national and local policies, priorities, and legislation affecting the fields. Course was writing intensive, which included instructor-guided writings with revision process to a final, comprehensive product of the chosen topic. Heavy usage of Microsoft Word and PowerPoint as well as online tracking software.

05/2013 to 08/2014: Harbor Guard, City of Long Beach, Long Beach, MS 39560. Supervisor: Harbor Master, William Angley, 228-***-****. Supervisor may be contacted.

Collected fees for transient slip rentals and ice. Receptionist. Monitored VHF radio for updates from Department of Marine Resources and US Coast Guard. Walked rounds at harbor ensuring security and safety of vessels and clients. Reported suspicious activity to authorities. Completed repairs of docks and piers. Maintained detailed log book and supply inventory. Responsible for general administrative duties to include networking, filing, and contract preparations.

07/2010 to 08/2012, Contractor/Field Staff, Aerotek Energy, Baton Rouge, LA. Brooks Harris, 225-***-****, Field Supervisor: Tim Carriere, 303-***-****. Supervisors may be contacted.

Worked on behalf of state and federal agencies collecting information assessing the recreational use along the Gulf Coast. Provided in-field data collection following strict protocols. Counted the number of people or boats at a specific location. Administered short interviews. Handled sensitive data in a public setting. Reported to an off-site manager and maintained a shifting schedule. Special attention paid to tracking and transfer of the information collected.

10/2005 to 10/2009: Individual Assistance (IA): Sales Rep Lead & Applicant (Human) Services Rep, DHS/FEMA, Biloxi, MS 39532. Supervisor: Sales Coordinator: Jennifer Simmons 228-***-****. Supervisor may be contacted. Federal Excepted Service, Public Trust Position, Security Clearance

Departmental Lead. Supervised seven sales caseworkers. Completed closing documentation and financial paperwork totaling nearly $1 million dollars for 690 mobile homes sold. Assigned casework. Reviewed documents prepared by caseworkers and approved unit prices. Recommended improvements to increase staff productivity. Prepared reports in Access and Excel to ensure accountability of saleable units or disposal of units. Project management of issues that included response to Call Center requests for contact. Evaluated complicated customer issues. Researched, documented, and reported duplications of benefits and complicated fraud situations. Implemented FEMA IA programs using the IA Access Database Web-Based Applicant Services. Researched client application histories including housing inspections, insurance correspondences, and casework packet. Counseled applicants on the status of their emergency assistance funds, their real and personal property awards, and availability of rental assistance. Coordinated applicant information such as appeals, inspection requests, and transportation requests for processing.

Education

American Public University, Master of Arts, Emergency and Disaster Management, with Distinction. Charles Town, WV, 08/2009. 36 Semester Hours. GPA: 4.0 out of 4.0 Honors: summa cum laude Concentration: Public Health & Crisis/Risk Communication

American Public University, Bachelor of Arts, Emergency and Disaster Management, with Honors. Charles Town, WV, 05/2008. 121 Semester Hours (includes transfer credit). Minor: Homeland Security. GPA: 3.96 out of 4.00 Honors: magna cum laude

Mississippi Gulf Coast Community College (MGCCC), Associate of Arts Degree, Special Honors. Gulfport, MS 39507; May 1996. 96 Semester Hours.

Computer Skills

Expert in Microsoft Office Suite: Outlook, Excel, Word, and PowerPoint; Corel Suite: WordPerfect, Quattro Pro, Presentations; & Adobe Acrobat and PDF creator software. Highly experienced in SharePoint and in troubleshooting Windows Operating Systems, as well as hardware, peripherals, and networking.



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