Michael Urena

ac3dcx@r.postjobfree.com

Contact 201-***-****

Summary of Qualifications:

20+ years of increasingly responsible personnel management experience, overseeing HR Department including but not limited to talent requisition using online networking, retention, employee relations, termination, personnel records, legal compliance, compensation, benefits, payroll, short term and long-term staff strategies, and employee recognition programs. Benefit renewals/negotiations, enrollments, and changes.

Experience:

Senior HR Manager-Gate Gourmet, Elizabeth, NJ 10/2016-Present

Partners with GM of operating unit to understand business objectives and identify corresponding human resource needs; implements human resources strategy to support business objectives.

Collaborates with Operations and key functions to develop programs that support employee retention.

Assists in driving division-wide human resources strategy, programs and processes into units.

Partners with operations and training functions to identify training needs and provide input on training approaches and content.

Collaborates with operations and recruiting functions to identify and understand workforce needs; actively participates in recruiting union hourly employees and supports recruitment for exempt and non-exempt positions.

Serves as the primary employee and labor relations manager to mediate and resolve employee disputes and union grievances for the kitchen.

Provides counseling/training for unit management in the areas of labor/employee relations, EEOC, affirmative action and discrimination.

Represents company at unemployment hearings and other employee-related proceedings.

Performing reference and background checks on applicants, coordinate 2nd and 3rd level interviews with management, maintaining an applicant pool.

Provides policy interpretation and ensures accurate and consistent application of all company policies and procedures, and related local, state and federal laws, and applicable collective bargaining agreements.

Oversees and/or conducts new employee orientation, conducts training, including management development training in HR related areas.

Oversees annual open enrollment meetings.

Travels as required to assist with other units.

HR Manager - Bed Bath & Beyond Totowa, NJ 10/2007-10/2016

Oversaw HR activities on site a total of 700 employees in a Warehouse and Call Center environment.

Managed and administered day to day HR activities.

Updated business organization charts.

Reviewed and updated posters compliance.

401K administration: enrollments, terminations, rollovers, and withdrawals.

Coached employee disciplinary actions, performance reviews, and safety trainings with dept. managers and worked closely ADP Business Partner and other training resources.

Administered performance reviews training and guidelines.

Administered member benefits enrollment and changes.

Worked closely with third party in developing Affirmation Action Plan, and training of the plan.

Talent recruitment for all departments: Warehouse, and Call Center.

Worked closely in partnership with Professional Employer Organization (PEO) for compliance and regulatory.

Reviewed and revised employee handbook annually for any updates.

Administered on-boarding procedure and checklist, exit interviews and developed 10 days of new hire feedback.

Worked closely with dept. mgrs. developing job descriptions and salary search survey.

Performed internal HR audit personnel files.

Reviewed and updated safety manual.

Administered/tracked absences i.e.FMLA, paid and unpaid absences.

Proposed employee recognition and award system.

Worked closely with warehouse managers and other dept. Managers on a safety work environment and made necessary recommendations.

Reported work related injuries and record OSHA log, and post yearly OSHA summary.

Administered harassment prevention training on site in NJ.

HR Manager-Continental Airlines, Newark NJ 3/1990-10/2007

Oversaw HR function for 2000 employees.

Identified legal and government requirements that affected HR functions, and ensured policies, procedures and practices were in compliance.

Managed workforce reductions, and generated severance packages when necessary.

Edited/added/changed payroll timekeeping employee records and processed and submitted payroll.

Ensured the processing of new hires, rehires, temporary, employee promotions, salary changes, and other applicable changes was accurate and in a timely manner.

Planned and conducted new hire orientation to foster positive attitude toward company goals.

Recruited for Flight Attendants, Ramp Agents Ticket Agents and Office Staff.

Administered and kept records of benefits plans participation such as insurance, 401K, personnel transactions such as new hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

Coordinated and administered management training in interviewing, hiring, terminations, promotions, performance reviews, safety and sexual harassment.

Advised management in appropriate resolution of employee relations issues.

Re-verified I-9 annually.

Maintained employee handbook and enforced company policies and procedures.

Recruited, interviewed, provided assessment tests, and selected employees to fill vacant positions.

Managed employee recognition activities (employee of the month, birthdays, service anniversaries, etc.) and year-end holiday party with recognitions, and raffling prizes.

Managed employee performance administration.

Managed wellness programs and conducted outside physicians visits for each location.

Created job descriptions and posted for open positions.

Processed/transmitted payroll for all hourly, exempt and non-exempt employees through Priority Pay Payroll.

Implemented a new hire orientation, and exit interview formal process.

Oversaw training and safety programs in context of compliance with government regulations.

Enforced safety measures and established in-house safety incentives.

Administrated enrollments, changes and renewals i.e. health insurance, dental insurance, and COBRA, Life & AD&D, and 401K plans

Reassured OSHA guidelines were in compliance.

Maintained compliance with Federal and State laws and FLSA postings and other postings required by NJ State and Federal laws.

Handled unemployment letters and/or hearings if necessary.

Education:

LaGuardia Community College-L.I.C. New York

Coursework completed

Skills:

Microsoft Office Suite, ADP Enterprise, ADP Workforce Now, Ultipro, First Advantage, kronos and Taleo

Certifications:

Managing/Supervising Troubled and Difficult Employees.

Managing Employees, Turnovers, and Policy Manuals/Employees Handbooks and other HR related issues to maintain updated legal practices.

Leadership Development Training sponsored by Rutgers University.

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