CHERIE S. WETTELAND

*** ********* *****

Midland, MI 48642

517-***-****

ac3daq@r.postjobfree.com

PROFILE

Results-oriented and efficient employee who works well independently or as part of a team. Ability to effectively represent, persuades, resolve issues and assist clients with all facets of company material and communication. Has keen eye for details, proofreading, filing and organization. Excellent Document Management. Masters procedures with experience in learning company hardware and software. Works well in fast-paced environments. Dependable attendance with trustworthy performance. Seasoned data entry and typist. Microsoft Office Suite. Basic network resolution.

PROFESSIONAL EXPERIENCE

TALENT ACQUISITION SPECIALIST - full-time (05/15/15 – 10/27/17) Prince Technology Solutions Nexteer Automotive, Saginaw, MI

Coordinate candidate and Nexteer Managers & teams for phone, skype, face to face interviews across multiple sites and global time zones. Use Concur software to book flight/hotel. Use SuccessFactors to pull daily reports and interview tracking. Create strong working relationships with Management, peers and prospective candidates. Ensure affirmative action / talent acquisition compliance. Greet candidates and present Information Sessions guiding them through the interview process. Submit Candidate Expense Reports and receipts for reimbursement. Maintain confidentiality and HR protocol.

ADMINISTRATIVE ASSISTANT – part-time (02/16/15 – 05/15/15) Prince Technology Solutions, Nexteer Automotive, Saginaw, MI

Focal Point for Salaried HR Administrative needs to include software, hardware, expense reports, luncheon organizing, flight and hotel arrangements, personnel record updating. Utilize Google (Gmail, sheets, drives, docs) daily as well as Microsoft Office (Word, Excel).

SECRETARY – part-time (02/26/15 – 05/15/15)

Murray Painting, Freeland, MI

Enter vendor and customer billing with QuickBooks; Designed Excel worksheets to track employee hours and job expenses using Excel. Administrative back up for Office Manager to include filing, phone reception, receive shipments, monitor Outlook email. Prepare Bids and ship using Fed Ex.

ADMINISTRATIVE ASSISTANT – part-time (12/15/14 – 04/2015)

Kelly Services, Northwood University, Midland, MI

Receive and properly label magazines and newspapers (as needed); Utilize Library software for locating books; Audited Library Alcoves to remove outdated magazines using Excel for tracking; Open and Close the Library on Weekends for Students; Monitor network to ensure printers/phones are working; Assist Students with library needs; Ensure cleanliness of library table tops and carpet; Ensure to communicate with Librarian regarding needed supplies or questions.

CHERIE S. WETTELAND

209 Broadhead Drive

Midland, MI 48642

517-***-****

ac3daq@r.postjobfree.com

CLIENT SERVICE ADMINISTRATOR (04/18/11 – 05/23/14)

Kelly Services, Michigan Operations, The Dow Chemical Company, Midland, MI

Leader in determining administrative needs & support; document library management; first responder to client critical requests; coordinate and manage new member integration; ensure completion of plant self-assessments; Management of Change (MOC) administration; Procedure Use Life Saving Environment (PULSE) support including metric tracking; SAP, SharePoint, excellent document management, file share management and records retention. Conducted Training for Operators and New Employees.

HUMAN RESOURCES ASSISTANT / DIRECT BILL COORDINATOR (07/25/07 – 08/15/11) Kelly Services, The Dow Chemical Company, Midland, MI

Focal Point for Retiree Billing and Arrears/Collections mailings with call tracking case resolution and research; Completion of Verifications (employee, medical, government); Used Microsoft Word, Excel, Outlook, PeopleSoft, Irims, DPS, DowPas, and SAP.

RECEPTIONIST SECRETARY (06/30/2005 – 01/12/2007)

Ayre/Rhinehart Realtors, Midland, MI

First contact for business as representative advising customers best ways to work with the company; efficiently used multi-line phone system maintaining for 50 real estate agents; set and coordinated appointments; created reports and communications using Microsoft Word, Excel, and Publisher; updated Key Management Inventory.

HELP DESK ANALYST -1- (10/01/2002 – 10/24/2003)

M&T Bank Corporation, Amherst, New York

Network resolution in a call center environment; Using company-designed software, accurately logged caller's employee ID with verification and typed data regarding their request for assistance; Resolve minor hardware and software issues; Enter data for difficult hardware/software problems including downed network or building difficulties and forward to upper level analysts; Maintained above-average stats for both accuracy and calls received per hour; Trained in ATM Resolution (Base 24 Software) for hardware/software issues being first on many occasions to perceive network trouble and notify authority; Excellent customer service.

RECEPTIONIST/SECRETARY (09/01/1999 - 10/31/2000)

RealtySouth, The Shelby Office, Birmingham, Alabama

Responsible for opening building; Oversight of Computer and Phone Network, adding and deleting employees to server and Norstar phone system; Type and input data in loan software and on line real estate software; Assisted in Homes and Land Magazine advertising and proofing; Answered large volume of calls and disseminated incoming faxes and mail; Purge and update files for proper storage

Mail merged projects; Assisted Loan Processor by ordering payoffs, flood certs, changed mortgage clauses, ordered appraisals and title, coordinated document requests between customers and lenders and advised of status; Persuaded callers our company products and services were for them.

EDUCATION

Lima Technical College *69 earned Credit Hours

CHERIE S. WETTELAND

209 Broadhead Drive

Midland, MI 48642

517-***-****

ac3daq@r.postjobfree.com

AWARDS

Emerald 2 - 9/15/2011 – Nominated from Dow Chemical Employee as a Kelly Services Contractor

Emerald 3 - 3/12/2012 – Nominated from Dow Chemical Employee as a Kelly Services Contractor

Emerald 3 - 8/13/2012 – Nominated from Dow Chemical Employee as a Kelly Services Contractor

VOLUNTEER

United Way Volunteer (2011-2014)

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