LINDA CLAY
*** *** **** *** ******, Al ***** C: 334-***-**** *********@*****.***
Professional Summary
To obtain a position that will utilize my 17 years of Management, Quality and Training skills
while promoting excellence in a team environment.
Core Qualifications
Microsoft Office Work Instructions
Lead Auditor Document Control
Quality Technician Site Supervisor
Training Instructor Quality Supervisor
Experience
Quality Supervisor / Lead Auditor/CPAR Coordinator Nov 2011 to Jul 2017
Bluegrass Supply Chain Services - Lanett, Al
Conducted Internal Audits at various locations in AL, TN, and KY
Participated in ISO 9001 Recertification
Created global work instructions for company wide use
Created site work instructions to comply with Customer Specifications
Supervised and Trained associates on inspection and Quality requirements
Created daily Customer reports on quality issues
Investigated Root Causes and reviewed all Corrective Actions until closure
Internal Auditor / Document Control Feb 2011 to Nov 2011
Johnson Controls / Aerotek - West Point, GA
Conducted all Internal Audits for company compliance
Successfully developed all document control for plant
Implemented all changes of company procedures with various departments
Tracked all Corrective Actions to closure
Trained seat repair on new computer software process
Quality Process Technician Nov 2003 to Oct 2009
BFGoodrich - Opelika, Al
Implemented and audited all quality processes for department.
Assisted in implementing Lean Manufacturing principles to Business Unit and being
recognized as the Benchmark for all Michelin Plants.
Provided process and method improvements.
Set records Quality records of 25% below standard.
Improved external audit score by 20% for three consecutive years.
Implemented all changes in controls and specifications.
Designed Layered Process Audits.
Earned highest level in 5 S's in any BFGoodrich Plant.
Developed methods and trained operators on new equipment for trim process.
Controlled and maintained all documents for the Tire Verification Department to
ensure company specifications were met.
Reduced waste by $1.7 Million in two years by introducing new repair techniques.
Created and implemented Process and Procedure Audits.
Education
Interests
Skills
References
Training Instructor / Assistant Supervisor Jan 1983 to Jan 2001
Russell Athletic - Opelika, Al
Introduced new employees to company policies and procedures.
Trained new and active employees on machinery, methods, and quality standards.
Assisted Industrial Engineering on Method and Efficiency Improvement Programs.
Conducted efficient work flow of 40 employees within production unit.
Reduced unearned labor by 80%.
Assisted in accomplishing 100% production of work unit while obtaining quality of 5%
below standard.
A.A.S, Business Management/Supervision 2003
Southern Union - Opelika, AL, US
GPA: GPA: 3.74 / 4.0
Business Management/Supervision GPA: 3.74 / 4.0
Coaching youth baseball, crafts, and collecting antique cars.
Lean Manufacturing principles
Goal Orientated
Processes,
Quality Assurance
References are available on request.