Renea Gomez

**** ***** ***** **** *****

Orange Park, FL. 32073

502-***-****

ac3csz@r.postjobfree.com

mailto:ac3csz@r.postjobfree.com

PROFESSIONAL PROFILE:

Mature professional seeking full time opportunity for a reputable company

10+ years exceptional Customer Service with phone experience

Supervisory/Management/Leadership experience

Detail and Solution Oriented

Goes beyond expectations to achieve Customer Satisfaction

EMPLOYMENT HISTORY:

Altierus Career College Orange Park, FL

Director of First Impressions October 2017- Present

Answer phones (switchboard) in a professional and ethical manner

Direct transfer calls to individual requested by the caller or that persons’ designee

Greet all visitors in a cordial and professional manner

Review Admissions paperwork for accuracy

Enter & Delete leads as directed

Receive and distribute mail

Perform other administrative duties and responsibilities as assigned

Relative Home Systems L.P. Houston, TX

Administrative/Accounting Assistant August 2014 – March 2016

Entered A/R & A/P into QuickBooks

Requested weekly statements from all Vendors

Assisted Project Coordinator with various duties

Processed daily deposits

First Victoria Bank/Prosperity Bank Canyon Lake, TX

Teller March 2013 – March 2014

Provided account services to customers by receiving deposits, cashing checks, issuing savings withdrawals

Cross-sold bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative

Kiddie Kollege Learning Center Canyon Lake, TX

Teacher February 2007 – December 2012

Guided children to develop their artistic and practical capabilities through a carefully constructed curriculum (identify shapes, numbers or colors, do crafts etc.)

Tracked children’s progress and reported to parents

Cranes Mill Marina Canyon Lake, TX

Assistant Manager April 2005 – October 2006

Assisted customers in a prompt and courteous manner. Communicated with potential customers professionally and effectively. Resolved customer disputes using management guidelines

Understood and complied with government regulations pertaining to facility. This included but was not limited to: Fire Department, Weights and Measures, Coast Guard, OSHA, EPA, and Department of Labor Department

Assisted in training new dock hands; ordered all supplies; scheduled daily reservations for Boat club

FLEXTRONIC New Braunfels, TX

Administrative Assistant September 2001 – December 2002

A/R A/P

Responsible for all shipping and receiving; Inventory; Transfer merchandise local & oversees

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