Redames Laboy Gonzalez

**** *. ******* ** ****** NJ 08105

Phone (939) 277 – 8477 / (609) 556 - 3029

email: ac3cqx@r.postjobfree.com

OBJECTIVE:

Highly organized and detailed oriented QA Technician and Supervisor with sales experience. Seeking a position where I can utilize my skills to help a company achieve their challenging goals and meet set guidelines.

EXPERIENCE:

Quality Inspector Final Mar. 2017 – Oct. 2017 United Technology Aerospaces Sistem / Santa Isabel, PR 00757

High quality inspection to ensure a product according to the customer’s specifications. Responsible to follow the process of inspection on the basic of their metrics and design drawing. Prioritizes and check out the article in all areas to then be shipped to the customer.

Generates Rework Record, Qn and rejections, depending on the outcome of the final inspection of the product. Places holds in the systems if necessary, all in order to complete and inspection with the most high quality standards. Check the labels, codes and ensures that the parts installed on the boards are those required by the drawing. Validate documents among other functions related to the area of quality.

QA Technician Sept. 2016 – Dec. 2016

LiDestri Food & Beverage / Pennsauken, NJ 08132

Ensure all personal protective equipment is properly worn, all equipment setup and functioning properly, obtain batch samples and performance testing recommended adjustment be made as needed. Monitor filler machine and lines by checking charts, codes and labeling and perform hourly finished product analysis. Validate and establish product specifications and quality attributes, measuring production documenting evidence; determining operational and performance qualification, writing and updating quality assurance procedures.

QA Technician May 2015 – Sept. 2016

Taylor Farms / Swedesboro, NJ 08085

Achieves quality assurance operational objectives by contributing information and analysis to strategic plan and reviews; preparing and completing action plans; identifying and resolving problems; completing audits; implementing change. Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, correctives action, and verification procedures. Validates quality processes by establishing product specifications and quality attributes, measuring production documenting evidence; determining operational and performance qualification, writing and updating quality assurance procedures. Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer’s complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods. Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

Assures consistent quality of production by developing and enforcing good automated manufacturing practice {GAMP} systems; validating processes; providing documentation; managing staff.

Tax Collection Supervisor June 2008 – May 2015

Government Center (CRIM) / Ponce, PR

Responsible for supervision of staff that manage real state and businesses tax collection. Ensure all employees followed processes to make sure that the agency stayed within the established guidelines set by the state.

Communicated with taxpayers and their representatives via mail, phone and in person in order to resolve billing, collection and tax-related issues. Maintained an excellent report when assessing customer needs.

In charge of creating reports that measured performance of individual staff members and agency’s overall weekly performance.

Head Teller Supervisor June 2006- June 2008

Villa-Coop Credit Union / Villalba, PR

Lead Teller overseeing the development and enforcement of business and operational policies. Developed and implemented the formulation of operational procedures, monitored and assessed workflow.

Handled employee conflict resolution, managed scheduling and made scheduling changes based on employee availability. Primary person in charge of keeping accurate records of the bank’s main safe. Created weekly detailed reports that measured the banks performance.

Principal supervisor responsible for accurately keeping records of the credit union’s main safe. Created and delivered weekly balance sheets and achievements.

Education:

Masters Business Administration / Management

Turabo University, Ponce PR

June 2007

Bachelors in Business Administration/ Accounting

Interamerican University of Puerto Rico, Ponce PR

June 2002

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