Customer Service Sales Representative

Anthony Wade

*** ******** **** ? Greensboro, NC *7406 ? 336-***-**** ? *.***********@*****.***

PROFILE

Courteous, Responsible Professional and Accomplished Company Ambassador who builds lasting customer relationships by supplying consistent and friendly service and completing deliveries on time. Adept at navigation and efficient, on-time deliveries. Possesses a comprehensive visual memory and an excellent sense of direction.

Seasoned Delivery Driver adept at delivering shipments safely while meeting tight deadlines. Shipping, receiving and stocking expert.

Combined Strengths In Multi-Tasking And Time Management.

Additional Knowledge encompasses:

Experienced Manual Transmission Driver ? Classes taken in Auto Mechanics ? Defensive Driver Training ? Excellent Interpersonal Skills ? Organizational & Communicational Skills ? Invoicing ? Data Entry ?Adaptive Communication ? Conflict Resolution ? Prioritizing ? Reliable & Dependable ? Time Management Skills ? Integrity ? Judgment & Decision Making ? Skilled forklift operator ? Pallet jack and hand truck operation

PROFESSIONAL EXPERIENCE

Delivery Driver October 2003-February 2017

Completed a daily pre-trip inspection checklist before first delivery of the day.

Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.

Resolved customer complaints and adjusted orders.

Operated motor vehicles in a safe and efficient manner.

Processed payments by accepting cash and checks payments.

Verified loads against shipping papers.

Operated heavy equipment, including forklifts, stair climbers and pallet jacks.

Met and surpassed productivity targets and quality standards.

Notified branch management of any vehicle safety concerns and issues.

Handled merchandise in accordance with product handling standards.

Reported any errors found on delivery documents to supervisor.

Loaded and unloaded merchandise at stores and vendor locations.

Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

Customer Service Sales Representative

* Established long-term customer relationships through prompt and courteous service.

* Presented customers with bills and receipts and collected payments for goods delivered.

* Obtained signatures on all invoices and credits.

* Verified sales orders before loading and unloading merchandise.

* Answered customer questions regarding shipments.

* Requisitioned merchandise from suppliers based on available space, merchandise on hand, customer demand and advertised specials

* Provided a high level of professionalism and maintained a professional rapport with new and established vendors and clientele

* Always seeking new and inventive ways on providing exceptional customer satisfaction

EDUCATIONAL AFFILIATIONS

Wilberforce University Social Science Studies

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