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Customer Service Sales

Location:
Cerritos, CA
Posted:
November 16, 2017

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Resume:

Yajaira Flores

*** *. ** ***** ***., #*** • Anaheim, CA • 92801

714-***-**** • ac3cdq@r.postjobfree.com

PROFILE Ambitious, disciplined and visionary. Always eager to produce maximum results. Enthusiastic and dedicated employee with high integrity, strong work ethic, and great leadership skills. EDUCATION Bachelor’s Degree – Business Administration in Entertainment and Tourism California State University, Fullerton

Expected Graduation, May 2018

Associates Degree – Business Administration

Santa Ana College, Santa Ana

Graduated 2015

EXPERIENCE Purchasing Agent

Trimax Systems • November 2015 – Present

Requests pricing, lead times and shipping costs from various vendors. Generates, confirms, and tracks purchase orders (Control Panel Material, Instruments/Measuring Devices, PLC’s and HMI’s, etc.). Follows through with backorders and RMA’s. Electronically receives materials through the warehouse. Manages warehouse inventory. Coordinates shipment of panels with freight companies. Assists engineers in negotiating competitive pricing with vendors.

Assistant Event Coordinator

Xalos Nightclub • September 2016 – Present

Assist with calls/emails and schedule reservations. Assist with ticket collecting and selling through different distribution channels (Ticket Master, Tickeri, etc.). Promote events on social media networks (Facebook, Instagram, Snapchat, etc.). Respond to customer reviews. Business Administrator

Calbath Commercial • October 2011 – August 2014

Customer service. Accounts receivable/collections. Accounts payable. Invoicing/project billing. Basic accounting. Insurance compliance. Weekly/month end reports. Payroll duties: administered payroll for all department personnel; collected all pay sheets; input time/commission/other into excel; checked for accuracy and completion on a bi weekly basis. Financial/sales reports duties: weekly sales reports by territory; month to date sales report by territory. Facilitated technician production reports, material usage and warranty/service calls. Human resources duties: worked with the Office Manager, outsource partners, insurance and benefit liaisons. Administered all new hire, termination, sick/vacation and PTO paperwork. Supervised the completion of payroll on a bi weekly basis. Tracked all deduction and reimbursement. Oversaw all workers compensation claims.

Accounting Assistant

Calbath Commercial • March 2009 – September 2011

Accounts receivable duties: invoicing, generated monthly project billings, collections, retentions and releases. Ensured accuracy of posted payments. Issued credit memos. Accounts payable duties: administered purchasing system. Generated, processed and supervised purchase orders. Facilitated the system of receiving bills of lading/packing slips and matching them to purchase orders. Processed all back orders. Checked for accuracy of pricing by vendors. Compiled and tracked inventory and production and release orders. Customer Service Representative

Calbath Commercial • September 2008 – March 2009

Received phone calls from existing and potential customers in a courteous and professional manner. Scheduled work orders for all field personnel and sales staff. SKILLS Team Player/Independently

Adaptable

Able to Negotiate

Proactive Decision Maker

Multitasker

Operations Analyst



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