Manager Customer Service

Lori Ann Wingo

***** ****** ****** **. – Bentonville, AR. 72712

Home Phone 479-***-**** Cell Phone 479-***-****

Email: *********@*****.***

OBJECTIVE:

Seeking a challenging position that will utilize my motivational and organizational skills acquired in over 20 years of diverse, demanding responsibilities. I have an assertive and outgoing personality. I communicate ideas and strive for customer satisfaction. Eager to learn, grow and improve knowledge. Excellent health. Team player with the ability to complete tasks alone.

WORK HISTORY:

Office Manager/Accountant Steve’s Plumbing 2016-Current

Took calls for plumbing business. Handled Invoicing, Vendors. Reporting, Inventory tracking w/spreadsheets

Office Manager LL. Book works 2005-2016

Self-employed. Did book work for several sub-contractors in the Bella Vista, AR area. Payroll, Accounts receivable, accounts payable, data entry. Quarterly tax reports. Designed business cards, brochures and advertisement forms.

Administrative Assistant University of Arkansas 2001 – 2005

Provided secretarial assistance to eight professional staff members and the Assistant Director with preparation of industry and sponsor contracting. Coordinated meeting and conference calls. Provided support in the area of proposal submission and the preparing of official university documents. Familiar with drafting and preparing letters, memos, faxes, emails and legal contracts. Scheduled travel arrangements.

Night Manager All-In-One C. Store 1997 – 2001

Manager on the night shift of the convenience store. All closing duties. Paperwork, banking and a lot of customer service. Order processing, receiving and inventory control. Design and upkeep of spreadsheets, tracking sales which aided in many ways, from inventory control to knowledge of the turnover in product that made money, quantities and decrease in loss of product. Supervised up to two employees.

Helpdesk for the Wal-Mart Home Office 1995 – 1997

Pharmacy/Vision Centers

Level III Pharmacy Technical Support. Provided training for 25 member team in use of new Wal-Mart Corp. software. Responsible for installation and technical support of pharmacy software and hardware by phone to all 50 states. Instrumental in design and setup of new technology for use in Wal-Mart Pharmacies and Vision centers.

EDUCATION:

North Arkansas Community College, Rogers, AR 2 yr.

Associate of the Arts, Dec. – May 1992

Baxter Travenol, Mountain Home, AR Certified

Quality Control Training, Sept. 1989

American College, Fayetteville, AR Degree

Computer Software Specialist, Sept. 1988

Norfork High School, Norfork, AR Diploma

Mountain Home VoTech, Mountain Home, AR

Business – Merchandising, May 1987 Certificate

Contact this candidate