Information Technology Office

RESUME

SATABDI ROY CHOWDHURY

C/o Debabrata Roy Chowdhury

*, ***** *** *****, *******

Kolkata - 700117

Phone : 987-***-****, 801-***-****

e-mail : ac3brh@r.postjobfree.com

Objectives:

To work in a professional and active environment which require my skills and knowledge in different fields of the development of the organization with impressive performance. Working Experience:

Working in Industrial Engineering Stores as a MIS Executive with the following job roles ( January 2014 to Present ) -

Handled technical troubleshooting within an enterprise environment with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.

Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores.

Consistently recognized for technical troubleshooting skills used to rapidly and cost- effectively resolve challenging technical issues.

Maintain MIS systems of the Organization in MS-Office Applications.

Handling & Maintain Queries with different situations in MS-Excel

Maintain Order, Quotation & Billing Systems in Tally.ERP 9

Handling Receipts & Payments with needful entries in Tally.ERP 9

Generate Waybill for required transactions.

Maintaining Offer Quote & MRN Bill Registration for L&T Portal.

Worked at Excel Infocom Pvt Ltd.(Barrackpore Branch) as IT Faculty & MIS Executive with the following job roles (May 2011 to December 2013) -

Taken IT Classes (Visual Basics, MS-Access, Ms Office Operations ) with responsibilities

& proper accomplishments for the Organization.

Handling Branch Accounting (Receipts & Payments).

Consistently Handling Student Database and troubleshoot queries of IT Department.

Made Month End Report with proper systems.

Educational Qualification(Academic):

Graduate (B.A) from Calcutta University (in year of 2009).

Passed Higher Secondary Examination from W.B.C.H.S.E (in year of 2006).

Passed Secondary Examination from W.B.B.S.E (in year of 2004). Professional Qualification:

Completed Post Graduate Diploma in Computer Application (P.G.D.C.A) from Punjub Technical University (At Saltlake)

Diploma In Information Technology Application (DITA) From Youth Computer Training Center (At Barrackpore)

Software Proficiency:

Operating System Platform – Windows ( XP, Vista, 7, 10), Dos

Application Systems – Ms Office (Ms - Word, Ms - Excel, Ms - Access, Ms - PowerPoint), Tally.ERP 9, Visual Basic, C, C++, HTML, Java Script Other Informations:

Father’s Name : Debabrata Roy Chowdhury

Mother’s Name : Tanusree Roy Chowdhury

Gender : Female

Nationality : Indian

Date of Birth : 11th January 1988

PAN : AREPC1573D

Marital Status : Married

Interested in : Dancing, Listening Music, Reading Story Books.

Language Known : Bengali, Hindi, English

Preffered City : Kolkata

Present Address : C/o Abhishek Nag

12, M. M. Feeder Road,

Ariadaha,

Kolkata - 700057

Date:

(Satabdi Roy Chowdhury)

Signature

Contact this candidate