Allenda (Lyn) You
Bluffdale, Utah 84065
Cell: 801-***-**** Email: *******@*****.***
OBECTIVE: Seeking employment in an office environment with sixteen years of experience in billing, auto claims and maintaining medical records.
EDUCATION: Palau High School General Studies (4.0/4.0) Diploma
Elected as Senior Class Treasurer - Managed senior class budget
University of Guam Accounting Bachelor of Arts
Student Orientation Volunteer Treasurer - Accounted for activity funds.
Financial Aid Officer –Assisted Students pick career education and process financial aid.
WORK HISTORY:
IASIS HealthCare South Jordan, Utah
MRA Specialist / Patient Account Representative 09/2014-Present
Maintain 5 Hospital Facilities accounts notes updates and issues daily
Collecting current and delinquent claims daily
Submitting, processing, and adjusting claims to ensure accuracy
Resolving incoming and outgoing calls from and to patients and insurance companies
Help with other duties assigned
Proficient in working in a fast paced team environment
Utilizing contracts to ensure medical claims are paid accordingly
Successfully maintaining daily production goals sent by the department
Communication with other departments within the business office to resolve claim issues
Working daily reports that include closing vendor accounts, verifying payments has been received and posted, verifying health carriers, and ensuring correct auto insurance is on the account
Boostability Lehi, Utah
SEO Account Manager 04/2014-07/2014
Manage 178 clients throughout the states by monitoring Search Engine Opts
Answering questions regarding website traffic & rankings on Google, Bing & Yahoo
Ordering Onsite Opts and sending it for approval & implementation
Verifying local profiles & obtain website logins information
Searching keywords to be targeted on client websites
Avalon Health Group Salt Lake City, Utah
Commercial Biller 04/2013-01/2014
Create paper and electronic medical bills and send to various insurance companies
Call insurance companies every week to collect payments for each account
Update spreadsheets by removing paid accounts on a daily basis for each facility
Bi-monthly reviews with the billing manager
Maintain a cash-flow log for each claim sent out
Fix errors and correct claims before sending
In charge of maintaining 7 facilities throughout the states
Omnicare, Inc. Salt Lake City, Utah
Hospice Lead 06/2005 – 04/2013
Manage a group of employees assigned to gather Medicare, Medicaid, & Hospice recipient information and enter it into the patient’s computer profile.
Prepare and submit electronic and paper claims to insurance companies and Medicare, Medicaid, & Hospice. Prepare Hospice monthly Audits & Reports.
Train new employees on the hospice, billing, and insurance policies and procedures.
Response to patient medication requests from doctors, nursing facilities, and patients to order and deliver prescriptions.
Resolve patient’s concerns and complaints over billing issues.
LDS Distribution Center Salt Lake City, Utah
Clerk II 01/2000 -06/2004
Receive phone, mail, and internet orders worldwide for church materials
Wrote warehouse directive to fill customer orders and process them for shipment
Tracked orders and assured material deliveries
Health Care Specialties Tamuning, Guam
Office Assistant 01/1999 – 01/2000
Accounting and bookkeeping clerk work for the company’s real estate branch
Processed billing for facilities, individuals and government agencies. Billings include office expenses, medical supplies, rent, and mortgages, banking.
Prepared the company’s tax returns
SKILLS: Bookkeeping, Accounts Receivable, Accounts Payable, Telephone Switchboard, Ten Keys, Preparing
Taxes, Medical Billing, Pharmacy Billing, Hospice Billing, Medicaid Billing, Collection, Auto Claims Billing.
SOFTWARE: Alpha Collector, STAR, Lotus, HPF, Citrix, Epremis, Omni DX, HT, HMX, Proclaim, Relay Health, AccPac, Peachtree, QuickBooks, Outlook, Excel; Microsoft: Word, PowerPoint.
SERVICE: Primary Children’s Hospital Christmas Tree Festival Volunteer, Humanitarian Aid Volunteer, Komen Breast Cancer Fund Raiser Volunteer.