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Customer Service Administrative Assistant

Racine, Wisconsin, United States
November 14, 2017

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Alta MacDonald

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A committed, motivated, individual with exceptional customer relation and decision making skills in addition to a strong work ethic and professional demeanor.


Accounting Degree, Gateway Technical College, 2012 Administrative Assistant Degree, Gateway Technical College, 2010 WORK EXPERIENCE

Customer Service: Doheny’s Water Warehouse, Kenosha, WI 3/16-10/16, 3/17-10/17

Courteously process phone orders

Manage and resolve customer complaints

Provide customer with product and service information Sales and Markdown Specialist: Burlington Coat Factory, Racine, WI 7/2012-12/2015

Greeted and acknowledged every customer

Maintained solid product knowledge

Maintained an awareness of all promotions and advertisements

Assisted in floor moves, merchandising, display maintenance, and housekeeping

Assisted in processing and replenishing merchandise, and monitoring floor stock

Aided customers in locating merchandise

Communicated customer requests to management

Assisted in completing price changes as a member of the mark-down team

Participated in year-end inventory and cycle counts

Rang up sales at registers and bag merchandise for safe transport

Any other tasks as assigned from time to time by any manager Retail Clerk: Superb Video, Kenosha, WI 2005-2012

Assisted customers with their purchases

Arranged store displays and merchandising

Balanced cash drawer with an extremely high level of accuracy CNC Machine Operator/Set-up: SMAC, Carlsbad, CA 1999-2003

Lead person responsible for programming, job set-up, and production for milling machines

Performed QA functions, including hourly inspections, to ensure parts were within blue print specifications

Purchasing and inventory responsibilities including requisitioning parts and stocking parts as necessary

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