Alta MacDonald
ac3biq@r.postjobfree.com
SUMMARY
A committed, motivated, individual with exceptional customer relation and decision making skills in addition to a strong work ethic and professional demeanor.
EDUCATION
Accounting Degree, Gateway Technical College, 2012 Administrative Assistant Degree, Gateway Technical College, 2010 WORK EXPERIENCE
Customer Service: Doheny’s Water Warehouse, Kenosha, WI 3/16-10/16, 3/17-10/17
Courteously process phone orders
Manage and resolve customer complaints
Provide customer with product and service information Sales and Markdown Specialist: Burlington Coat Factory, Racine, WI 7/2012-12/2015
Greeted and acknowledged every customer
Maintained solid product knowledge
Maintained an awareness of all promotions and advertisements
Assisted in floor moves, merchandising, display maintenance, and housekeeping
Assisted in processing and replenishing merchandise, and monitoring floor stock
Aided customers in locating merchandise
Communicated customer requests to management
Assisted in completing price changes as a member of the mark-down team
Participated in year-end inventory and cycle counts
Rang up sales at registers and bag merchandise for safe transport
Any other tasks as assigned from time to time by any manager Retail Clerk: Superb Video, Kenosha, WI 2005-2012
Assisted customers with their purchases
Arranged store displays and merchandising
Balanced cash drawer with an extremely high level of accuracy CNC Machine Operator/Set-up: SMAC, Carlsbad, CA 1999-2003
Lead person responsible for programming, job set-up, and production for milling machines
Performed QA functions, including hourly inspections, to ensure parts were within blue print specifications
Purchasing and inventory responsibilities including requisitioning parts and stocking parts as necessary