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Manager Microsoft Office

Abu Dhabi, United Arab Emirates
November 14, 2017

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Najda St., Abu Dhabi, UAE



Proactive and highly skilled Administrative Assistant with 9 years’ hands-on experience working in different environment. Ability to handle multiple tasks at once. A team player who works collaboratively and effectively communicates with all levels of staff. Excellent record keeping abilities and awareness of confidential issues. Documented success in using Microsoft Office software. Background with administration, scoring and interpretation of psychological tests and projective techniques.


07/2015 – 03/2017

Tazon Grande Services (Philippines)

12/2013 – 06/2015

IBN Khaldon International (KSA)

03/2012 – 04/2013

HSL Constructor Pte Ltd (Singapore)

06/2008 – 02/2012

Citibank N.A. (Philippines)




MS Office Tools





Visa Status

Tourist Visa

Visa Validity

Valid Until Dec 2017


32 yrs old

PRC License No.

1040035 - Licensure Examination for Teachers



Bachelor of Science Degree in Psychology

University / Institution

Colegio De San Juan De Letran


Intramuros, Manila, Philippines

School Year

2003 – 2008



Masters of Arts in Education major in Early Childhood Education

University / Institution

Philippine Normal University


Manila, Philippines

School Year

2015 – 2016 (39 units earned)



HR Administrative Officer

Tazon Grande Services, Philippines July 2015 – March 2017

Preparing and posting job advertisements, screening applications, arranging interviews, participating in selection process, maintain a spreadsheet on tracking an applicant and administering pre-employment tests as required.

Explain company personnel policies, benefits, compensation and procedures to employees or job applicants.

Process, verify and maintain documentation relating to personnel activities such as staffing, recruitment, training, performance evaluations and classifications.

Provide assistance in administering employee benefit programs and worker’s compensation plans.

Prepare and issue memorandum based on company policies and procedure.

Managing sensitive and confidential matters like personnel relations, employee relations and organizational changes, planning and protecting the security of information, data and files.

Interacting with and supplying information to employees, department heads and job applicants.

Handle issues and inquiries in unavailability of HR Manager.

Assist with coordinating HR related activities and provide support with the administration of various HR programs.

Maintain a company calendar and schedule appointments.

Book meeting rooms as required, arrange travel and accommodations, schedule in-house and external events

Administrative Officer

IBN Khaldon Group Pte Ltd, Kingdom of Saudi Arabia Dec 2013 – June 2015

Perform Receptionist duties throughout the school day: acting as first point of reference for, receiving callers, children, parents, visitors and telephone enquiries.

Take appropriate action on own initiative, resolving minor matters, referring more serious matters to appropriate member of staff.

Record, transcribe and collate information including operation of computerised administrative systems.

Undertake, under the supervision of the principal and/or the school administrative manager, the day to day banking, bookkeeping and general accounting duties including receiving and ordering.

Assist the principal and/or school administrative manager with end of year financial procedures by way of computerized/manual systems.

Arrange quotations for the purchase, maintenance and disposal of office and classroom equipment.

Use computer based programs/systems to design, layout and print school publications and learning materials.

Adhere to school procedures and ensure that staff receive messages (telephone, email, fax, face-to-face) promptly and accurately.

Maintain notice boards, update timetables/rotas, sort and distribute mail. Provide general confidential secretarial service to Head teacher, Deputy Head teacher, Senior Administrative Officer and other staff, to include word processing, correspondence, reports, references, mail, diaries, appointments and meetings, maintain general and confidential filing systems.

Checking goods, return unwanted items, arrange repair/servicing. Follow school attendance procedures.

Document Controller / Project Secretary

HSL Constructor Pte Ltd, Singapore March 2012 – April 2013

Centrally record, manage & create RFI’s of incoming and outgoing electronic copies and/or hard copies, of all transmittals, submittals of drawings, reports, procedures, letters, correspondences, documents, information, etc. in an orderly manner in accordance with the project set up procedures for review and approval.

Ensures that all electronic and hard copy filing is accurate

Date stamping incoming documents, letters, faxes and drawings and adding a reference number before distributing to the relevant Project Manager

In charge of the intake and processing of all documentation requests and project requests.

Maintains, organizes, updates, references, and controls all document libraries and archives for future retrieval

Proofreads and/or reformats drafts of documents created by executive for spelling, grammar, and clarity of communication so that final correspondence is signature-ready.

Schedules meetings, conferences, and appointments; establishes and maintains calendar of events and keeps executive informed of commitments.

Makes travel arrangements, coordinating airline and auto rental reservations, hotel accommodations, and expense reports.

Prepares meeting agenda, reports, files, and other materials for meetings.

Performs other related duties instructed by the Package/Project Managers that maybe assigned from time to time.

Citiphone Officer

Citibank N.A Philippines June 2008 – February 2012

Handled various credit card inquiries and transactions for clients of Citibank Philippines.

Responsible for the training program to put new products and amendments to the existing products, processes and documentation into production.

Responsible for the analysis and processing of cardholder and merchant fraud related disputes.

Responsible for timely card production and delivery management system; Ensures resolution of issues and complaints relating to card production and deliver.

Cross-sold different cards products to customers and has consistently been in the Top 5 Top Sellers every month.

Workforce back-up; Handled MIS and monitoring of attendance and ensures that necessary adjustments on employee’s accounts on adherence are done on a timely manner to minimize financial impact on the organization.

Line balance for cards acquisition

Liaised with other Citibank departments to ensure that customer requests are performed in a timely manner.

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