Personal Data

Name: Fatma elzahraa Adel Mahmoud Mohamed Elmazaty

Nationality: Egyptian

Gender: Famale

Marital: single

Date of Birth: 16/7/1995

Address: Gleem, El-Ramel, Alexandria.

Mobile Phone: 012 / 83659445.

E-mail: ac3bgt@r.postjobfree.com

Objective

To obtain advanced level position in a reputable company

Education

Degree: BSC Commerce. Business administration

University : Alexandria

Grade: good

Graduation year:May, 2017

Languages

Arabic:Mother Tongue

English:very Good.

IT Skills

Excellent MS office (Word, Access, Excel, PowerPoint).

Excellent at usage internet.

courses

Received an English course in Arab Academy for Science and Technology, Novamber2015.

previous experience

Working in Nile Logistics and Trading Co, in the Export &Import Department as Operation Executive from april2017 till now.

•.Experience in shipping services, Transportation and Customs clearance (Export/Import).

•.Arranging the documentation and all logistics procedures.

work at sea born Egypt " as sales specialist & export operation from October2016 till end of march 2017:

•.Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Contributes to team effort by accomplishing related results as needed.

Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Responsible for communicating with shipping lines to know shipping rates, boat schedules and handleing of cargo prices

work at Vodafone " as Operator from July2015 to December2015 :

•.Answers and routes incoming calls on a complex digital telephone system.

•.Answers routine questions about telephone and voice mailbox operation on an occasional basis.

Assists callers in identifying needs and then routing calls appropriately.

•.Handling the Customers problems.

Personal Skills

Good experience in Pricing, Costing, planning and management .

Good experience in dealing with forwarder, freight and clearance companies .

Possessing creative problem-solving and analytical skills.

Willingness to work unusual hours.

Highly effective motivator with strong written and spoken communication skills.

An ability to handle the pressures arising from having to meet deadlines and targets.

Able to evaluate complex situations and find solutions for them.

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Refrences

Upon request.

Contact this candidate