Jessica Dresch

*** *** *** *

Jacksonville Beach Fl 32250

904-***-****

Objectives

Seeking a challenging Part/Full time position that is goal and customer-service oriented.

Education

****-*****nt Florida State College Of Jacksonville

Associate Of Arts

2008 Middleburg High School

Experience

October 2015-Present Hostess/Banquet Server

DeerCreek Country Club – Banquet Captain Jacksonville, Florida

Greeted the members and guest as they entered the club also sat the members and there guest as they ate for a fine dinner or came to the activities we had going on. Also lead the party for weddings, holiday party, and special events. Gave the guest a magic moment as they remember there evening at the country club.

May 2014-Nov 2014 Customer Service/Sales Associate

Tax Defense Network-Debt Analyst Jacksonville, Florida

Qualified clients, both inbound and outbound, to determine success at resolving individual tax situations and distributed clients to the proper specialist in that area.

Dec 2013-March 2014 Management/Customer Service

Bricks 4 Kidz- Center Director St. Augustine, Florida

Director of Education for children, set up appointments for camps, birthday parties, and after school programs. After school teacher at an elementary level.

March 2013-Feb 2014 Customer Service/Sales Associate

Renaissance World Golf Village Resort St. Augustine, Florida

Front Desk customer service, Barista for the resort shop and sales associate. Excelled at customer service and detailed oriented day to day operations.

Skills

Personable customer service

Reception and telecommunications

Typing at 40 WPM

MS Office Suite: Word, Excel, and PowerPoint

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