Jana Tiller

ac3bga@r.postjobfree.com

Cell: 214-***-****

Profile:

Proactive Executive Assistant with over 20 years extensive experience supporting senior level executives in large corporate environments. Successfully achieves organizational objectives. Excellent communication, grammar, editing, proofreading, follow up and follow through skills. Ambitious and motivated; assertive; results-driven; self-starter. Works well independently and collaborates well with others. Forward-thinker. Maintains confidentiality, decorum and calm demeanor under pressure.

Skills Type 70 wpm, Microsoft Office: Word, Excel, Access, Power Point, Copier, Fax, Scanner, Feedback Monitor Pro database, Etime, PeopleSoft & AtStaff Payroll, SMS (patient & accounting information database, telephone switchboard, Visio, eTeams SharePoint site, Concur (expense reports, travel)

Baylor Scott & White Health – February 2007 to September 2016

Executive Assistant to Executive Vice President & Chief Nurse Executive, Corporate North Texas & Central Texas

● Provided executive administrative support to EVP & CNE for the system and for the VP, Nursing Informatics & Clinical Excellence

● Prepared agendas, meeting materials, copies/distributes materials, set up boardroom or conference room

● Conserve executives’ time by reading, researching, and routing correspondence; drafting letters

and documents; collecting and analyzing information; initiating telecommunications

● Ordered catering, schedule meetings and booked outside venues

● Maintain executives’ complex appointment schedules by planning and scheduling meetings,

conferences, teleconferences, and travel arrangements.

● Completed expense reports and Instrumental in the composition and review of correspondence

to clients and inter-office personnel, which includes the adjustment of grammar and

punctuation.

● Scheduled face to face time w/CNOs/VPs and hospital leaders

● Supported the coordination and execution for the biannual Nursing Quality Summit

● Assisted with the selection of FY2017 SMU Fellows by documenting summary of fellows’

application and one-up’s assessment and recommendations

● Supported the creation of the BSWH Nursing Institute by documenting summary of structure interviews for the discovery phase of this project

Presbyterian Hospital of Dallas – March 2002 to February 2007

Senior Administrative Secretary to Administrative Director, Guest & Support Services

● Logged compliments & complaints into Feedback Monitor Pro database and scan to VPs,

directors, managers

● Responsible for compiling data and sending out Patient Satisfaction monthly to management

team

● Managed high-volume calendars; and scheduled and coordinated all meetings

● Coordinated all aspects of travel, managed calendar, type memos, prepare PowerPoint

presentations, order supplies for Guest Services

● Responsible for typing all compliment and complaint letters addressed to the President of

Presby Dallas and mail back to patients/customers

● Responsible for inputting monthly financial data in spreadsheet for the budget process

● Consolidated all expenses in a timely and efficient manner

● Attended a weekly staff meeting and took meeting minutes

● Processed and code invoices or set up in purchasing system for timely pay

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Continued - Jana Tiller

Hunt Petroleum –– June 2001 to January 2002

Administrative Assistant to Joint Interest Manager

● Wrote letters to interest owners

● Assisted JI Manager

● Was backup for Drilling Department for drilling report when normal person was out of office

● Filing

● Scheduled meetings

● Collected what the interest of a well was and the interest owners split from the database

Education

John Tyler High School - Tyler, Texas

Tyler Junior College – Secretarial courses 1 year- Tyler, Texas

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