HOLLY PAYNE, SPHR, SHRM-SCP
**** ******** ***** #*, **********, IL 60195
Cell: 612-***-**** - ac3b97@r.postjobfree.com
WORK HISTORY
**/**** ** **/**** Interim Human Resources Director
Hirewell - Labriola Baking Company/J&J Snack Foods – Alsip, IL
Led HR strategy for transition of sale from Labriola to J&J Snack Foods, including all coordination of
layoffs, system transition, payroll management, benefits transition, etc.
Recruited and trained staff for three additional production lines, increasing headcount from 140 to 230
at the plant.
Wrote and implemented sick leave policy for organization in compliance with new Cook County laws.
Reduced uniform cost to company by $42,000 annually.
Led safety initiatives for plant.
Partnered with insurance brokers to lead open enrollment and benefit plan design for location.
07/2015 to 02/2017 Human Resources Manager
LSG Sky Chefs – Des Plaines, IL
Designed and implemented start-up strategy, including hiring and onboarding activities, uniforms, HR
processes, etc. from start up to headcount of approximately 1100.
Served as the primary local employee and labor relations manager to mediate and resolve employee
disputes and union grievances for kitchen for local union, equating to over 150 grievances filed
annually.
Provided leadership, direction, coaching, feedback to unit leadership to build management capability,
including developing and implementing full day supervisor training workshops.
Oversaw Employee Safety, Workers' Compensation, and all other aspects of HR for the local unit,
managing a team of seven.
01/2014 to 01/2016 Human Resources Manager
Gate Gourmet – Chicago, IL
Partnered with General Manager of two large units to understand business objectives and identify
corresponding human resource needs; implement human resources strategy to support business
objectives, supporting approximately 850 employees.
Served as the primary local employee and labor relations manager to mediate and resolve employee
disputes and union grievances for kitchen for two unions (IBT and Unite HERE), equating to over 300
grievances filed annually.
Provided leadership, direction, coaching, feedback to unit leadership to build management capability,
and directly managed team of five.
Managed shut down activities for the plant with loss of contract including WARN notices, partnering
with unemployment services, etc.
04/2013 to 10/2013 Human Resources Generalist
Walgreens – Minneapolis, MN
Accountable for the deployment and early adoption of corporate HR program roll-out and ensured
communication, training, and compliance by the market of such deployments, including Extraordinary
Customer Care, Managing High Performance, leadership programs for management trainees, etc. for the
market (Minnesota, South Dakota, North Dakota, Iowa, Nebraska).
Accountable for identifying training needs and partnering with appropriate HR resources to find
solutions to training gaps so as to drive performance and competency improvements within the market.
02/2010 to 01/2013 Human Resources Manager
ARAMARK - University of Minnesota – Minneapolis, MN
Responsible for hiring, staffing, and training processes for students, full-time Teamster, management
staff, and stadium staff for campus dining operations, which resulted in approximately 1500 hires per
year.
Implemented online training for student employees resulting in increased participation rate of 80% and
11/2007 to 10/2009
10/2005 to 10/2007
EDUCATION
December 2001
SKILLS
created Student Job Guide for student orientation.
Led training for Food Safety, based on ServSafe for over 500 employees yearly, including train-
the-trainer initiatives and implementing online for student employees.
Managed 3-4 student interns in the Student Job Office, providing oversight for all student hiring
activities and providing development opportunities.
Human Resources Generalist
Ingersoll Rand – Bloomington, MN
Provided business partner support for Sales, Marketing, Customer Relationship Management, Finance
and IT. Client group of approximately 300 employees nationwide with a mix of office and field-based
employees.
Managed site internship program (6-10 interns per year).
Created and led new onboarding process to be used on site in Minneapolis.
Managed annual sales incentive process for sixty employees by developing measurement process,
tracking, and managing annual payout process of $300,000.
Human Resources Assistant
General Mills – Minneapolis, MN
Bachelor of Science: Human Resource Management
Miami University - Oxford, OH
Human Resource Management
MS Office OSHA 30 Hour Certification (in progress)
PeopleSoft, UltiPro Food Safety Preventive Controls Alliance training
ADP, eTime, Kronos in writing Food Safety Plans under FSMA -
SuccessFactors completed 2016
Alchemy
Taleo, BrassRing, OpenHire