Strategic HR Expertise • Talent Acquisition & Retention • Compensation • Benefits • Employee Relations and Conflict Resolution • Training
Performance Management • Professional Development & Coaching • On Boarding • Succession and workforce planning • HRIS Management • Total Rewards/Recognition Programs • Employment law Compliance (Deep understanding of CA employment law
Solutions oriented • Demonstrated leadership and facilitation capabilities • Proven ability to build and motivate strong teams
Experience:
Study Group 2015 - Present
Director, Human Resources
Manage strategic, succession and change management as well as the full suite of HR functions including professional development, talent acquisition and retention and performance for a leading global education organization with more than 6,000 employees across The Americas, EMEA, APAC, and Australia
Identifies the people needs of the business and create a Human Resources plan with two Managing Directors for two separate businesses
Ensures this plan aligns to the broader organization strategy.
Partner with both Managing Directors (C-level team) to ensure that both divisions have the right organization design to deliver on the strategy and business plans
Work with each Managing Director to ensure that each has the right talent and capability to deliver the goals
Support the Managing Directors in communicating the goals and aspirations of the businesses and ensure that they are integrated into business and team performance
Lead Talent review processes and champion recruitment and development processes to lift talent to high performance
Work with the Global HR team to build, develop, articulate and implement the core people processes for The Company.
Development and implementation of all Human Resources policies and procedures consistent with best practice principles and core people processes to ensure The Company is viewed as a progressive modern employer
Ensure that all managers have the appropriate advice and support on people issues and related employee relations issues.
Ensure that all payroll and benefits administration is well managed and legally compliant.
Provide appropriate functional reporting to assist the business with compliance and review
Ensure full legislation and compliance in all jurisdictions
Ensure that all initiatives and key projects including system projects are well managed
Actively participates in planning for key change activities, such as restructuring activities.
Ensure any business changes have a comprehensive change management plan
Support the Managing Directors, Executive Leadership and Senior Management teams with the planning and implementation of their projects
Ensure that all staff communication is consistent well planned and supports the business goals whilst aligning to the corporate Internal Communications framework.
Macmillan 2009 – 2015
Director, Human Resources
Managed talent acquisition, on-boarding & retention, career development, coaching & training, compensation,
Conflict resolution and Performance Management for a “Big 6” publishing house with more than 1,800 employees in a global, matrixed organization
Ensured effectiveness of human resources initiatives and programs, including workforce planning, performance management, employee engagement, training and development and legal compliance.
Act as HR partner for line managers and senior management, including C-level leadership team.
Ensures seamless implementation and interpretation of policies and programs, coordination of information flow and marketing of HR strategy across all US locations
Identifies and manages employment related risks, including litigation and investigations in accordance with government regulations and company policy.
Conducts employee relations counseling, mediation and handles employee grievances.
Partners with London based HR Centers of Excellence to implement initiatives, including delivery of training programs, mid-year and annual appraisals and staff development programs
Responsible for identifying training needs, tracking performance and providing counsel when needed
Consults with senior management regarding all talent management activities, including succession planning and career pathing activities (including but not limited to staffing needs and assessments, compensation, performance management, employee relations, policy compliance, training) for their respective employee populations
Works toward greater efficiency of human resources services through the recommendation of new approaches to established, policies, procedures and programs.
Liaise with line managers and senior team to ensure merit increase and ratings are applied fairly across the organization
Oversight for all recruiting activities including liaising with the legal team on acquiring visas for international employees.
Reduced third party recruiting spend by 2M+ in 2014
Manager, Human Resources 8/09-9/14
Managed of the full cycle global recruitment process for entry level through C-level positions
Managed third party staffing firms, employer of record vendors and freelancer approvals
Primary point of contact of all employee relations issues
Managed internship program for Fall/Spring semesters as well as Summer Internship program
Partnered with legal counsel to provide comprehensive training to recently promoted managers as well as an abbreviate version for managers that have already attended a past training
Conducted weekly new hire orientation
Conducted exit interviews for resigning and terminating employees
Managed varied paid time off policies across divisions
Managed employee recognition program
Managed performance appraisal process
Ensured timely processing of all merit increases, promotions, commissions and bonus payments
Michael C. Fina Company 2005 – 2008
Manager, Human Resources
Recruited, trained and managed an HR team of five; responsible for day-to-day Human Resource functions,
ensuring accuracy, efficiency and outstanding customer service to all internal business partners for
a multi-location luxury home goods & fine jewelry retailer supporting 500+ employees
Created compensation scales for staff and executive level positions
Managed all compensation programs including merit increases, bonus payouts, off cycle salary increases,
sales bonus programs and bi-monthly, monthly, semi-annual and annual commission payouts
Developed and had oversight for application of HR policies and procedures, guaranteeing fair and consistent
practice across the organization
Supported company strategic plan aligning HR activities with organizational priorities
Created and supported initiatives through the application of progressive HR practices supported
by the company's core values
Provided expert consultation on people and organizational development issues
Monitored the effectiveness and return on investment associated with all human resource development
Initiatives to ensure contributions are aligned with company objectives, milestones and financial performance measurements
Developed job descriptions
Standardized, revised and monitored the performance appraisal system
Partnered with the Executive team to create appropriate recognition programs to motivate employees
Managed employee termination process and conducted exit interviews for all levels
Partnered with Recruitment Team to attract and retain talent
Ensured compensation recommendations were aligned with company standards as well as fair across functional areas
Managed the succession planning process
Created a management training program
Partnered with management to build a leadership pipeline of talent
Implemented an On Boarding Program to increase retention
Conducted employee communications meeting to address departmental issues
Implemented a streamlined internal position posting and application process
Provided support on workers compensation & disability claims
Responsible for assessing processes, identifying areas of improvement, providing recommendations
for change and manage upgrades from implementation through maintenance
Managed benefits open enrollment process
Point of contact for escalated benefit claim resolutions and policy determinations
Developed a plan to measure the corporate climate through employee engagement metrics
Acted as HR coach and employee advocate
Provided support as senior consultant to business unit executives to improve organizational effectiveness
Served as trusted advisor to executive team
Finlay Fine Jewelry Corporation, New York, NY 2002 – 2005
Manager, Compensation & HR Systems 8/03 – 10/05
Compensation Analyst 10/02 – 8/03
Amerex Group 2000 – 2002
Human Resources Generalist
MACY’S East 1998 - 2000
Human Resources Administrator, 2/00-8/00
Staffing Manager, 10/98–2/00
Education:
New York University – BS, Leadership & Management Studies - HR concentration (in progress)
Cornell University, School of Industrial & Labor Relations – Strategic Human Resources Leadership Certificate
Skills:
MS Office Suite, MS Project, MS InfoPath, ABRA, Lawson, ADP, Ultipro, Cognos, Kronos, Cornerstone, SuccessFactors