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Customer Service Medical

Location:
Valley Stream, NY
Posted:
November 15, 2017

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Resume:

Annette McCarthy

** ******** ******

Elmont, NY *1003

516-***-****

ac3b5w@r.postjobfree.com

PROFESSIONAL EXPERIENCE

**** -*/**** **** ******* FACILITY; Employed by EHG, NHS/MERIDIAN OCCUPATIONAL HEALTHCARE ASSOC.,INC./TAKE CARE HEALTH SERVICES/CHD MERIDIAN/TAKE CARE HEALTH/PREMISE HEALTH 2006 –7/2017 Administrative Assistant/Clerical – LIRR Medical Facility

• Proficient with multi-line phone system, scanner, and fax

• Use of Kronos.

• Data entry.

• Monitoring, preparing, and maintaining records of vacation time, sick time and payroll timesheets for office staff and independent contractors.

• Preparation and distribution of Status Change documentations.

• Prepare and distribute monthly random drug testing information and memos to various LIRR departments.

• Send Monthly Health Tip for corporate-wide distribution.

• Administrative and secretarial work combined, reporting to the Medical Administrator and Physician-In-Charge.

• Enter information into LSAF, including reschedule, cancelation and fail status. Prepare reports.

• Strong interpersonal skills; customer service.

• In Charge of the Archive system for LIRR (sending, retrieving and keeping records of medical charts/x-rays from storage).

• Filing.

• Handle customer service issues with LIRR employees.

• Coordinate ordering of office supplies.

• Handle special projects as requested. Detail-oriented. 1996 – 2006 Operations Clerk – LIRR Medical Facility

• Researched and gathered statistics to create monthly reports for the Medical Administrator.

• Scheduled and faxed appointment and authorization information for diagnostic tests of LIRR employees (i.e. EMGs, MRIs, etc.).

• Scheduled in-house appointments for periodic, asbestos, respirator and hazmat physicals.

• Rescheduled appointments for patients and maintained telephone contact with patients and several LIRR departments.

• Data entry of LIRR employee accidents into Safety System.

• Prepared labels and set up medical charts for new employees.

• Handling mail, typing reports, scheduling IME and Panel exams, etc. 11/91 – 1996 Receptionist – LIRR Medical Facility

• Scheduled appointments for physicals by phone and coordinated follow-up visits.

• Keyed information into Safety System regarding patient status.

• Contacted various departments regarding patient status. EDUCATION Springfield Gardens High School, New York High school diploma.

Baruch College, New York Approximately 50 credits completed. Major: Accounting Minor: Liberal Arts



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