professional summary

skills

work history

JAMES KLEINWACHTER

3S530 Curtis Avenue, Warrenville, IL 60555 (C) 630-***-**** ac3b4f@r.postjobfree.com Exceptional leader talented in communication, marketing and sales. Hands-on person, with outstanding relationship building, training and presentation skills. Unique ability to see opportunities before others and quick to strike. Solid experience in managing at all levels. Highly ambitious with a background in sales, very customer oriented

. Results-oriented manager excelling in identifying customer needs and providing solutions. Experience with an established, mission-driven organization. Committed to improving the environment. Project management

Team liaison

Self-motivated

Strong verbal communication

Conflict resolution

Powerful negotiator

Team leadership

Staff development

Budgeting and finance

Extremely organized

Client assessment and analysis

Process implementation

Excellent customer relations

Persuasive

Natural leader

Organized

Jan 2004 - Current

Naperville, IL

Program Support Manager/Program Director

The Conservation Foundation

Purchased land for open space

Placed conservation easements on land

Developed innovative reward program for landowners Developed a marketing program

Developed a system to "franchise" the marketing program 7 organizations currently running the program with great success Lead staff in marketing and promotion of the organization Regional expert in the field of conservation

Developed speaking skills and in high demand in the region Lead property restoration and education programs

Presented at dozens of conferences and events

Currently teaching some classes at the college level and have lectured at schools at all grade levels education

Huge environmental ethic -- motivated to learn everyday Feb 1979 - Jan 1986

San Diego, CA

Sales Representative, District Sales Manager

Allied Automotive ( Fram, Autolite )

Worked up from sales representative to sales manager Exceeded regional annual sales target by 30%.

Supported the sales team in writing proposals and closing contracts. Developed quarterly and annual sales department budgets. Planned and directed staff training and performance evaluations. Contacted customers by phone and email in response to inquiries. Promptly resolved all customer requests, questions and complaints. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Built relationships with customers and the community to establish long-term business growth. Attended sales training camp and brought best practices leadership back to the company. Mar 1986 - May 2004

Warrenville, IL

Owner

True Value Hardware

Encouraged good behaviors using the positive reinforcement method. Promoted from within thru innovative training program Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Increased profits through effective sales training and troubleshooting profit loss areas. Lisle, IL

Bachelor of Arts: Business / Economics

Benedictine University & College

San Diego

MBA: Marketing

National University

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