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Customer Service Assistant

Location:
Doha, Qatar
Posted:
November 15, 2017

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Resume:

KANDIAH JEYASHANKAR

Mobile: +974********

***************@*****.***

Dear Sir/ Madam,

APPLICATION FOR THE POST OF RELATED FIELD / SUITABLE POSITION

I have completed certificate level in computer technology from Doha-Qatar. I would like to

submit my resume for your kind consideration. Attached CV clearly outlines my experiences,

qualifications, and skills I have gained through my computer programme and working

experiences.

The successful completion of my advanced level studies and my interest in the store assistant

industry motivated me to select the store assistance profession. In addition, entering the

profession will allow me to utilise my strength in communication, teamwork and presentation

skills, which I have gained through my experience in the stores sector and also by the studies

of Access control and CCTV.

I am confident that my skills and past experience as both stores and computer. It could make

great contributions to your organization. And I have fair experience in Computer hardware and

OS.

Therefore, I would appreciate the opportunity to discuss my qualifications for this position in

greater detail with you in person at your convenience. The resume is attached herewith

Availability : Immediately

Salary : Negotiable

Thank you for your consideration and I am available for interview at any time and look forward

to hearing from you.

Yours faithfully.

K.Jeyashankar

KANDIAH JEYASHANKAR

Mobile: +974********

E-mail: ***************@*****.***

CARRIER OBJECTIVE

With successfully completed the Certificate level in Computer Technology with sound

Knowledge in Computer. Access Control and CCTV&store assistant industry through

extensive working and training experience. Now seeking professional Job in the relevant field

to gain more and different nature of experience.

PROFFESSIONAL QUALIFICATIONS

Apr 2014 – Aug 2016 Mega Trading (Pvt) Ltd, Srilanka.

Position: Sales Representative

Responsibilities:

• Performing a key role within the company, with responsibility for the upkeep, stocks,

maintenance and book keeping of internal and external access.

• Keep Good relationship with the Customers.

• Innovating new promotion activities and introducing electrical and industrial products.

• Coordinating with suppliers to meet the Marketing schedule.

• Analysing the product quality and full fill the customer satisfactions.

Feb 2010 – Jan 2014 Standard Chartered Bank, Doha-Qatar.

Position: CCTV& Access Security Assistant (As a sub-contractor)

Responsibilities:

• Performing a key role within the company, with responsibility for the upkeep, maintenance

and troubleshooting of internal mechanism.

• Monitoring daily progress of CCTV systems and data recovery as per management

requirements. Access card activating and reporting management.

• Undertaking scheduled and preventative maintenance to ensure ongoing works are fully

functional and check for the working days.

• Working with speed and accuracy in the role to ensure the timely, professional completion of

all duties and maintenance activities.

• Further critical areas of responsibility include the reporting of all faults to management. And

the get the action through facilities Manager.

Mar 2008 – Jan 2010 Maersk Oil, Doha-Qatar.

Position: Security &Store Assistant (As a contractor)

Responsibilities:

• Understands the importance of inventory control and strives to minimise all areas of stock

loss.

• Is available for work at least once per month for inventory counting.

• Operates the tills with 100% accuracy handling transactions with the utmost care whilst

consistently striving to improve till speed and maintaining customer service.

• Deals with customer complaints in a polite and friendly manner referring unresolved issues to

his/ her leader.

• Undertakes cleaning duties as required in all areas of the store.

May 2000 – Dec 2004 Bio-Tea Garden (Pvt) Ltd, Srilanka.

Position: Assistant Storekeeper &Construction Supervisor

Responsibilities:

• Receives and inspects all incoming materials and reconciles with purchase orders; processes

and distributes documentation with purchase orders; reports, documents and tracks damages

and discrepancies on orders received.

• Maintains the warehouse, records area and stores area in a neat and orderly manner.

• Handles and documents storage and transportation of hazardous materials.

• Receives and stores documents and confidential files; maintains record of approved

document and confidential file destruction.

• Approves construction projects by conducting inspections at critical phases; obtaining

approvals from buyers.

• Maintains safe, secure, and healthy work environment by following and enforcing standards

and procedures; complying with legal regulations.

• Ensure projects proceeds is a timely manner.

• Schedule delivery of needed materials and labour requests.

EDUCATIONAL QUALIFICATIONS

Certificate Level in Computer Technology Family Computer Centre, Doha-Qatar.

Dec 2007- Feb 2008

SUBJECTS

Microsoft-Windows, Excel, Word, Access, Power point and Internet.

Dec 1998 BD/ Craig Tamil Maha Vidyalaya Bandrawella.

Successfully completed GCE Advance levels subjects Economic, accounting and business

studies with 01 Credit and 02 Simple pass.

SKILLS AND ACHIEVEMENTS

• Working ability with Microsoft office package & Office Automation.

• Computer hardware with Computer Programming.

• Sports activities.

PERSONAL INFORMATION

Full Name : Kandiah Jeyashankar Date of Birth : 01.09.1980

Gender : Male Nationality : Sri Lankan

Passport No : N6079806 Civil Status : Married

Language : English, Hindi, Tamil, Sinhala and Basic Arabic

I hereby certify that all the particulars given above are true and accurate to the best of my knowledge.

K.Jeyashankar.

REFERENCES

Mr. Prashad Majeed Mr. Roshan Nishantha

Manager. Relationship Manager. SME

Allied Security Company WLL. Consumer Banking.

P.O.Box No 5772. Standard Charted Bank,

Doha-Qatar. P.O.Box No-29

T/Phone +974********, Doha Qatar.

Email ****@**************.*** T/Phone-+974********,

Email

******.*********@**.***



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