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Customer Service Manager

Location:
Washington, DC
Salary:
38000
Posted:
November 13, 2017

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Resume:

Kirsten J. Morton

** ******** **, *** ******, DE 19720

302-***-****

ac3ayn@r.postjobfree.com

OBJECTIVE College graduate with 5+ years of laboratory and customer service experience. Seeking to apply knowledge and skills within an administrative or science related position. A reliable and dedicated candidate ready to help achieve company goals.

WORK

EXPERIENCE

Server/Bartender, Red Robin -- May 2012- Current

Operates cash register and completes financial transactions. Answers phone calls, using good phone etiquette.

Works quickly and efficiently to ensure guest satisfaction. Works in fast paced and stressful environments.

Multitasking different responsibilities.

Prepares beverages and specialty cocktails for guest and wait staff. Follows legal and safety protocols for handling food and beverages. Paying attention to detail and customer needs.

Provides a friendly environment for guest satisfaction and return. Works independently or with others.

Sells promotional items.

Urban Farmer, Twice The Spice Caterers (Healthy Infused Garden Internship) -- June 2016- September 2016

Responsible for planting seeds, bulb and trees.

Preformed farm maintence such as weeding, watering, pruning, digging, mulching, and mowing.

Harvested mature crops.

Preformed soil tests.

Sprayed infested crops or crops with mold.

EDUCATION University of Delaware -- B.S. in Plant and Soil Science, May, 2017 Curriculum: Botany I & II, Plant Pathology, Plant Genetics, Horticulture, Soil Science, Chemistry,Geology, Crop Science, Plant Taxonomy. Greenhouse, ornamental, and crop propagation.

research: cultivation of bacteria, soil testing, and extraction. Identification of various plants, shrubs, and trees. Identification of various rocks and minerals.

Plant & soil anatomy.

40 Wildfire LN, New Castle, DE 19720 302-***-**** ac3ayn@r.postjobfree.com Using laboratory safety & hazard practices.

University of Delaware -- Associate in Arts, July, 2014 St. Georges Technical High School -- Biotechnology, May, 2012 Performing assigned experiments.

Using proper calculations.

Using basic pipetting techniques.

Performing necropsy techniques.

Using sterile techniques.

Using good laboratory practices.

Documentation and Sop’s.

Glassware washing.

Ordering supplies.

Using safety and hazard practices.

KEY

QUALIFICATIONS

Typing WPM: 50.

Proficient with Microsoft Word, Power Point, Excel,and Outlook. Proficient with laboratory equipment

Proficient with office equipment.

Strong written and verbal skills.

Able to lift 50lbs.

PROFESSIONAL

REFERENCES

Gerard Wall 303-***-**** Red Robin Manager: 101 West Main St, Newark, De 19702.

Stephanie Guidry 267-***-**** Twice The Spice Supervisor: ac3ayn@r.postjobfree.com

Denni Durnall 302-***-**** Red Robin General Manager: 101 West Main St, Newark, De 19702.

40 Wildfire LN, New Castle, DE 19720 302-***-**** ac3ayn@r.postjobfree.com



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